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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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My family and I love the designs and quality of the swimsuits. We have ordered 9 different ones! They are so fun for the whole family.
Highly recommended. I love this site PatPat. Good quality with reasonable price. Customer service is great. 5th time I am ordering. Love it
Good shopping experience nice products and professional. Elaine contacted about lost parcel and offer me full refund or reshipment of my parcel.so your money will not b lost.
The clothes are super cute! And they were really helpful with an order that came wrong and allowed me to stay with the item while still gave me a refund. Overall 5 stars!
PATPAT is the best. Their Customer service is awesome. They are quick to reply, resolve issues and they really care about their customer happiness. Not to mention their clothes are beautiful, affordable, and quality. If you are looking to buy from this place, it is really the best. No need to think twice.
Amazing quality. Great price. Super cute! Shipping only took a week. I had no issues. My daughter loves her set.
I am a big fan of this company. I love all of their baby clothes, shoes and accessories. Plus their customer service is always on point. Mary recently assisted me with an issue and she was amazing. Please go check them out!
The clothes were great and the quality was excellent, my baby is very beautiful. I am so happy, thank you
Ho trovato oltre a un ottima azienda, anche uno straordinario collaboratore. Totalmente soddisfatta.
Great customer service with amazing products, print response whenever required
Got delivery in 14 days which is amazing
Sorprendente
I vestiti sono davvero bellissimi, le scarpe super morbide!
ROHANIE dell'assistenza mi ha aiutata per un problema ed è stata disponibile, gentile ed efficiente.
Grazie!
Patpat is really good site for baby clothes. Quality is good and clothes is super cute. Can't wait to try something new.
I really appreciate you for the efforts and hard work you have done in resolving my issues with the order. Your responses were very quick and helpful. I wish you more success in future. Thanks alot
We love patpat
The clothes are so beautiful and also great quality!
I would reccomend Patpat to everyone!
Very good quality. I can't stop order in Pat Pat. I'm in love with all clothes they have. Thank you Pat Pat
I ordered 150$ worth of clothes for my new born baby. Over 7 weeks has already passed and I didn't get my order. I try to contact support constantly and there is no response.
This site should be sued for fraud!
I want to thank patpat for your service. I really like the products. I will use your service again!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We apologize for the delay in receiving your order.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.