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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I received matching mommy and me dresses including one for myself my toddler and my soon to be newborn. When I put on my toddlers dress it ended up being a shirt on her because it's so small. When I contacted patpat they replied quickly and resolved my issue immediately. Always happy when I order from them!
Todo en buen estado siempre te ayudan con todo, los envíos siempre llegan a la fecha que te dicen nunca se retrasan y siempre llegan en buen estado.
I placed my order and entered the incorrect shipping address. I sent an email to get it corrected, I had the opportunity to have Kriza assisted me with my issue. It was resolved in 48 hours, no hassle on my end. The site is great with numerous amount of selections for babies and toddlers. Clothing are very comfortable. First time time dealing with customer service and there was no issue. Will always be shopping here.
They helped me with an order I didn't even purchase and I got a full refund. I would totally recommend using this website they have amazing clothes
The items are absolutely stunning! They came all wrapped separately which was lovely. The fabrics are beautiful we are so impressed Thankyou pat pat can't wait to order again! X
Ich bin zufrieden wegen die gut Qualität von die Sachen und die Kleidung sehen genau wie in Fotos. Mit Kontaktieren reagieren sie so schnell.
So addicted to pat pat amazing quality. Can have all my kids matching. So glad I found this sight. Will be ordering again now
Shopped for maternity and nursing wear. Very happy with most items, great to find nursing clothes that are on trend.
One item I was not happy with and PatPat customer service were fast and polite in communicating and refunding for this item
PatPat products are awesome. All the fabrics are so soft. The packages arrives on time. It really worth to buy from PatPat.
I bought a defect product and the PatPat help center resolved my issue in a day very effectively. Excellent products too!
I had good experience with Patpat. The quality of the ordered items was good and in reasonable price.
Ordered for the first time and I was amazed with the quality and cheap price. Going to order more in future. I think all clothes for my babies will be from Pat Pat now on. Customer care service is also very good, very responsive
Customer service is excellent. I ordered few items and received it within 14 days. When i saw that two items were not fit so i give them feeeback and i got refund for those items as size did not matched the expectation
The goods are affordable and high quality as described, i will do another transaction with pat pat. Since its our Aussie owned company, so i don't have to wait for so long
I have ordered several times on PatPat and I have never been disappointed! Best quality/price, carefully packaged & fast shipping.
Resolvió todas mis dudas Romel. Excelente servicio, todos los correos electrónicos que envie fueron contestados en tiempo y forma. Gracias
I would like to thank pat pat for the material they used to make customer satisfay with, even if they Erroneous size like what I did
And thank them to choose such kind of employ they are really helpful,
GLENN thank you so much for your patient and your help.
PatPat offers really cute clothes, including matching clothes for the whole family. I love the affordable prices. And there is a huge selection. Customer service is very accommodating. I highly recommend!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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