Josephine W.

This company is close to a Scam. If I could give a no star I would.
I used them to apply for a visa to uganda. First they needed a new passport page, which I submitted. After 3 days they asked for a yellow fever card saying it was missing when indeed I had attached it.

And on the day of travel, they tell me I needed a consent and letter of approval for my daughters custody.

Mind you all these were not indicated in the beginning. I would have attached it.
The visa costs 50 dollars but they charged me 122 dollars.

They kept delaying asking for documentation until I had to pay for a visa on arrival.

They are scam, out to take your money. Please please don't use them.

Date of experience: September 07,2022

If there was anyway of giving a minus star, i would for that is what they deserve. JulesB is scam, if you can please stay away. I ordered for shoes costing 1560SEK. The next day it showed dispatched, then was delayed after two days. It was being returned to JulesB.
I wrote to them to inquire qbout what was happening. Took 4 days to reply( after sending mails) only to tell me they don't know why my package was going back to them.
Long story short, topd me it takes upto 30 days to recieve item. I opted for a refund,... They actually charged me 250SEK for ideally "returning" the package. I wrote to them complaining but no reply.

After seeing several similar incidents on here, JulesB is scamming us of 2.5pounds as return fee for goods never delivered. Imagine howuch moneythey are making from us.

Please don't buy from they, you won't get product and you will lose 2.5pounds with no clear explanation.

Having written an incomplete address my orders bounced and were not delivered. Unfortunately early bird the delivery currier doesn't have pickup options. I thus wrote to everyone involved having made a thorough search online... to try and find out the where anouts of my products and tolry to get them but in vain. Unfortunately it was a weekend but still I wrote to patpat and within 48 hours I had the most comfortimg reply from SHAMIAH.

She became my correspondence for the next three weeks. I was devastated and desperate but she kept in touch with me updated me about everything and anove all re assured me that my orders will be delivered. I sometimes grew impatient but she was very understanding.

Anyways cut the long story short my products eventually came with dhl. Within two days from when they were registered with dhl.

Patpat did not disappoint. All my products total cost 157 dollars were very beuatiful. I highly recommend and will be buying more stuff from patpat.

Thank you patpat. Thank you SHAMIAH