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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Great service Fast shipping. Looks exactly like what I seen on site. The material is amazing, I will continue to shop with them
Good quality clothes, light for children, and very beautiful yes quality good
Good quality clothes, light for children, and very beautiful
Very fast and good response, clear email explaination and gave clear option of return/refund and exchange
Very nice quality and very affordable I love all my products and shipping was very fast love them so much
Compramos bañadores a juego para toda la familia y son LO MÁS! La calidad es genial, tal y como en la imagen y las tallas corresponden totalmente a las medidas indicadas. Muy contenta con mi compra!
Every clothes is way much prettier in the picture than actual. All the clothes I ordered come with poor quality and dye after first wash. If you don't want to ruin your other clothes in the laundry, don't risk of buying!
Thank god I found Pat Pat when I did! I have 4 little kids and clothing them has been made so much easier thanks to this website! Also their customer service is aces! Maria was extremely helpful and efficient!
Absolutely love ordering from patpat have ordered multiple matching sets for me and my daughter. There also very responsive to answering issues with orders and insuring they exchange your order for the right now.
We love Patpat my son is 11 months old and we have purchased most of his Clothes and shoes@ PatPat. Great quality, original designs and very comfy. I had to returned his shoes because the size and Hazel provided me great customer service. She is the BEST!
Sito intuitivo e affidabile, consegna tracciabile e puntuale. Gli articoli che ho ordinato hanno soddisfatto le mie aspettative.
Todo super excelente los recomiendo siempre con muy buena calidad en la ropa y la mejor atencion al cliente.
Our family loves PatPat! The clothing is great quality, affordable and so adorable! We order from this site a lot
The representative that helped me, Phoebe, was super nice and understanding. She gave me simple solutions and the issue was resolved in no time. Overall great customer service!
Great experience, i was skeptic at first but later enjoyed every bit of it, will gladly shop again
Thank@ Jasper for your friendly service
Super quality. Very beautiful clothes. Great price.
Cute. I'm so happy
The orders comes very soon and are very regular companies. Patpat the best
Great things and on time i will buy again, great price and very polite all guys for any questions i had
Low prices and a lot of discounts
Good clothes and shoes quality
Amazing costumer service, they help you in anything you need and very fast.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902