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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I'm happy with all the outfits I Purchased for my daughter they're very beautiful and very good quality. Shipping usually takes longer that most companies but is worth the wait. I will continue shopping on patpat for my daughter.
Very helpful. Answered my questions in a timely way. Very nice and seemed to want to really help me with my problem.
I had order shirts for my husband and kids. The size was too big for the size I had order. But Patpat costumer service was quick response and provide me with option and I was glad they were able to help me.
Es una muy buena página y la atención al cliente es adecuado además la ropa es hermosa y siempre hay novedades
Me gusta mucho la facilidad con la que resuelve mis dudas e inquietudes sobre mis compras para una aplicación 100% segura gracias a la señorita Karen P. Por resolver mis dudas e inquietudes
Quedé encantada con el servicio al cliente y la rapidez con la que pudieron resolver mi problema, la persona que me atendió fue muy amable
I like their cute items specially the price. Their customer service was adorable. I had an issue with an order and JANN was so efficient and very kind
Great Job!
I love shopping in pat pat. Price and products are great. I had a issue with a product and I contacted their customer service. I got reply from them so quick. CASSEYLENE from pat pat was very friendly and she helped me to resolve the issue.
Cinco estrellasExcelente tienda online para comprarle presiosuras de ropa a sus niños, y muy buena calidad
Les recomiendo esta aplicación está súper bien y se nos facilita a nosotros como mamás y resuelven todas las dudas
Patpat has an excellent customer service. I mistakenly ordered twice the same order and Samuel from the live chat gave me a fast response and a cancellation to one of the orders. I can't believe the communication was so easy and fluid I haven't had this great experience with other online stores.
Excelente atención y servicio. Diseños originales, bonitos, modernos... Con buena relación calidad/precio. Una vez tuve problema con la entrega de un pedido, por parte del repartidor local, y contacté con el servicio de atención al cliente. Allí, VEEJAY C se hizo cargo de mi situación y no paró hasta ofrecerme una solución satisfactoria. Además, siempre ha sido muy amable y me ha traducido a mi idioma.
Recomiendo esta empresa al 100%
Affordable, quality and stylish products. Have received all my orders. Helpfull customer service. Nice experience.
Great help and professional contact. Mrs. Kuenzler really helped me out and had a patience with my questions
Best shopping ever, best quality and best design for e wry one everything wears perfect, true to size very comfortable and so soft material, definitely I'll buy again
I have been a loyal customer since I found out about my daughter been pregnant with my grand baby, love Pat pat clothing im planning to keep buying cause they give such good prices for nice quality clothes. Thanks pat pat!
En general totalmente satisfecha con la ropa, de excelente calidad y las tallas totalmente acorde con las edades y medidas
Samuel aus dem Kundenservice hat rasch eine Lösung gefunden, einfach klasse nur zu empfehlen. Mega schön Qualität top empfehlenswert und schöne Sachen
Love the items on the website cheap & affordable variety. Get your whole family matching outfits for super cheap thank you PatPat!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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