On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
For the 1st time in a year I had a issue with a product but a swift response of the customer service team was amazing and the result even better. Thank you. As always my shopping basket is full again
Very good quality of clothes. My 4th time ordering. Always happy and satisfied customer here. Fast transaction too.
True to my words, you won't regret shopping from PatPat. Worth your every penny and you will be amazed with the quality of the dresses like I did. I never seen/bought any dresses with such a quality for an affordable price. And the customer services are also unbelievably amazing. I got help from JAMES, member of customer support team. He resolved my problem as quick as possible. Appreciate everything in PatPat.
I love to order from Pat Pat they always have the cutest options available for babies and even adults. They also have really great customer service! Highly recommend
Quick delivery and the quality of the dresses are good. Very well packed dresses. Customer support ( Karen P) was quick for the query of the small size dress.
~ Anand
Love the variety of clothes that Patpat has. They are very fashionable and the material is great. The prices are very reasonable and the fact they they do matching outfits is my favourite.
Thank you patpat for helping me dressing up my daughter.
I love the dresses and fabrics. My little doll looks lively in those.
Sito molto carino e curato. Prodotti qualità/prezzo ottimi. Servizio clienti disponibile e veloce. Consigliato.
The best app, I am very happy with the choices I have made, fantastic prices and super comfortable clothes for my kids
Love Patpat because it has so many cute outfits for baby girls! And very good prices! I always recommend my friends to by from this awesome app. Thank you! Patpat
PAM help me so much with my items, great customer service, items have a good quality super soft and comfy
I loved my shopping on this site. Beautiful, quality and inexpensive! My little girl is gorgeous in these clothes! Moreover, the service is impeccable if there is an error and need for feedback! You have an answer quickly and they will do anything to satisfy you! Thank you so much to the team again!
James you answered every question... patpat is cery good app... all clothes are good... good stuff n material
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Ho richiesto già due ordini con Patpat conosciuto per caso sul web. La qualità dei prodotti è buona e la fantasia dei vestiti è molto bella. Ho avuto bisogno di aiuto è un operatore di Patpat mi ha risposto prontamente in chat e mi ha soddisfatto pienamente.
Credo che continuerò a consigliare il sito alle mie amiche e a comprare finché la mia bimba sarà più grande.
The service is great, thank uou ROMEL! The product came a litle not as expected and they offered the money back inmediatly.
They refund me for some articles without much questions and trouble. Super easy and fast responses. They really want the best for their costumers. Will definitively order back from them.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.