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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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They were awesome in helping me get a replacement garment. Great communication, timely response from Elaine

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Quick responses
April 21, 2021

Very quick responses, I had a problem with sizing for 2 items, Spoke with customer service (genalie) who promptly supported me in resolving my issue and within a few days the money was refunded to my bank as promised. I was more than happy with the other items, very speedy delivery, i would definately buy again from patpat. Would recommend to anyone with babies under the age 1.

Date of experience: April 21, 2021
PatPat .. PatPat Rep
over a year old

Hi,

Thank you for shopping with PatPat.

We appreciate the time you’ve taken to share what you’ve experienced.

Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Texas
1 review
0 helpful votes
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An amazing website
April 21, 2021

I love this website! From the quality of the items, the low prices and the speed of shipping, this site is amazing. Customer service is also very helpful- Shamiah was excellent.

Date of experience: April 21, 2021
New York
1 review
0 helpful votes
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In all honestly my order wasn't what I was expecting sizing wise. I contacted Support and Hazel was so kind and efficient to get my issue resolved. Even though my experience with what I wanted wasn't successful Hazel helped me out and solved my issue and now I look forward to shopping at PatPat again.

Date of experience: April 21, 2021
France
1 review
0 helpful votes
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Nice
April 21, 2021

Nice clothes and if you have any problem the SAV team is very competent.
Thank's to Katherine for her help

Date of experience: April 21, 2021
Texas
1 review
0 helpful votes
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Good service
April 21, 2021

Good service at package and respond email and the price is ok but the quality of product sometimes not good.

Date of experience: April 20, 2021
Ireland
1 review
0 helpful votes
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Love Love Love
April 20, 2021

Love shopping with PatPat. Clothes are lovely and great value. Had a query recently, got chatting to Samuel who was very friendly and extremely helpful

Date of experience: April 20, 2021
Pennsylvania
1 review
0 helpful votes
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Kids clothing
April 20, 2021

Best place to get your kids clothing excellent prices great material and outfits for every occasion will have you coming back for more

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Best website
April 20, 2021

Very nice quality and the delivery is great within 2 weeks
The customer service very professional

Date of experience: April 20, 2021
Texas
1 review
0 helpful votes
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Happy
April 20, 2021

My order came in and everything was perfect except a pair of light up shoes. When I contacted customer service, Karen P helped me get everything sorted out very quickly. I'll definitely be ordering again

Date of experience: April 20, 2021
Sweden
1 review
0 helpful votes
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Happy
April 20, 2021

I bought some clothes from patpat and received them within two weeks which is amazing. The quality was excellent. I had a problem with on of the dress and was resolved by their help. Very beautiful and bright colors. Happy with my purchase

Date of experience: April 20, 2021
Greece
1 review
0 helpful votes
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The best!
April 20, 2021

The best for my baby! Fast shipping in Greece!
Nice quality and nice set for mom and babies!
I will order again and only!

Date of experience: April 20, 2021
Texas
1 review
0 helpful votes
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Patpat App.
April 20, 2021

I totally recommend Patpat app because it has beautiful clothing for myself and my children. Its also good quality. And I totally love their sales!

Date of experience: April 19, 2021
Virginia
1 review
0 helpful votes
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Check out Pat Pat!
April 20, 2021

My first order off the Pat Pat app was cloth diapers and the quality is great! And customer service is very quick to respond and helpful.

Date of experience: April 19, 2021
Italy
1 review
1 helpful vote
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Qualità prezzo ottimo
Assistenza clienti disponibili al 100% e super veloci grazie Shamiah per la disponibilità

Date of experience: April 19, 2021
Mexico
1 review
1 helpful vote
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Excelente servicio
April 20, 2021

Tuve un problema con mi paquete y amablemente vía correo Karen P. Me ayudó a solucionarlo, sin duda alguna un lugar super recomendable

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Amazing
April 20, 2021

The app is amazing. I ordered a pair of little kids size 9 shoes but they ended up being to small. So I messaged customer service and Jann was very helpful. She helped me get the exchange I needed. But the clothes were great quality.

Date of experience: April 19, 2021
Indiana
1 review
0 helpful votes
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I will definitely be shopping again! I love all the outfits and they have the best customer service!

Date of experience: April 19, 2021
Germany
1 review
0 helpful votes
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Simply Superb! My Problem was handled and resolved by Maria and that too within no time. She is very friendly and professional in nature. I don't have many words to explain the top notch service from PatPat. If there is a height of Customer Satisfaction then it is at PatPat. I highly recommend it and definitely looking forward to have my future shopping with Patpat for myself and my child.

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Love the clothes
April 19, 2021

Love the quality of the clothes and good service i like the outfits they are wonderful they are something different from the store recomended

Date of experience: April 19, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376