Partzilla has a rating of 4.4 stars from 1,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Mostly great I asked for a few decals but didn't get any go ahead try again please
We've had zero issues with Partzilla over the years and they are our "go to source" for all OEM metric parts here at Wicked Bastard Cycles.
OEM parts, great prices, and fast shipping! Will be back!
And still the parts have not been shipped out. Pretty lame.
Very positive experience. The staff was super helpful.
Quick Fast And Excellent And Excellent Service And All Around Kind People And Sweet Caring Fast quick easily and excellent
Hi Timothy,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!
Scammers. DO NOT DEAL WITH THEM. Scammers. DO NOT DEAL WITH THEM.
Scammers. DO NOT DEAL WITH THEM
Scammers. DO NOT DEAL WITH THEM
We are sorry to hear that you are unhappy with your experience with Partzilla. We would love to learn what we can do to help, feel free to contact us at loyalty@partzilla.com and help us help you.
Great prices, OEM parts, quick shipment, personalized customer service
Maybe I am just lucky but never had any problems
Hi John,
We are glad you took the time to leave a review. We appreciate your feedback, and we are pleased to hear your experience with Partzilla was just what you were hoping for. There's no luck to it, consistent quality and quick deliveries are what we do here.
We look forward to your next order!
Very good selection, quick shipping customer service is the best...
Hi Douglas,
It is incredibly important to us that our customers leave Partzilla with a smile on their face. Whether because of money saved, fast shipping or amazing customer service, that's the goal. We are glad yet another satisfied customer has had a great experience with us and we look forward to seeing your next order from us.
WONDERFUL CUSTOMER SERVICE, FAST SHIPPING AND GREAT PRODUCTS! REPS ARE ALWAYS WILLING TO HELP WITH ANYTHING!
We take great pride in our customer support team and we’re glad to see that you appreciate them as well. We always try to give our customers the best experience possible. We can’t wait for you to order from us again!
A pesar de que no he recibido lo pedido, (esta en caminon hacia Colombia) eltrato recibido fue excelente, la atencion, interes y respuestas superaron todas mis espectativas.
Muchas gracias y espero contar con ustedes a futuro.
Indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience indescribable experience
Hace años que trabajo con ellos y a demas de tener muchas piezas de repuesto, y que son rapidos, el soporte es muy bueno! Lo unico malo es que a veces aparecen piezas en stock que en realidad no estan, eso ocasiona demoras y problemas con nuestros clientes. El resto es estupendo!
Hola Emmanuel,
Agradecemos la crítica positiva. Sabemos que nuestros clientes leales merecen solo el mejor servicio y piezas, por lo que hacemos todo lo posible para que hacer pedidos de Partzilla sea fácil y rápido. ¡Esperamos que nos pidas de nuevo!
Excelente todo ha estado muy bien hasta el momento gracias
Buen sitio de compras rápido seguro y con repuestos originales, compré varias veces repuestos de Cuatriciclo Yamaha y nunca tuve ningún tipo de inconveniente
Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to doing what you love! We look forward to your next order.
Excelente servicio al cliente, los envios son super rapidos, me encanta partzilla porque todo las marcas las encuentras en un solo lugar!
Hola Daniel,
Gracias por dejar un comentario. Es muy agradable escuchar comentarios positivos de nuestros clientes leales, Partzilla lo respalda para cualquier pieza que necesite.
Buena pagina todo lo que he comprado me llega rapido y buen precio. Y cuando los llaman te atienden rapido.
Hi Jouse,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Bastante satisfecho, he obtenido mis piezas en el tiempo indicado y me han brindado una excelente atención.
Hola Milton,
Agradecemos la crítica positiva. Sabemos que nuestros clientes leales merecen solo el mejor servicio y piezas, por lo que hacemos todo lo posible para que hacer pedidos de Partzilla sea fácil y rápido. ¡Esperamos que nos pidas nuevamente!
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
We do apologize for any carrier delays at this time. However, the package is currently tracking with USPS. The latest update shows the package is estimated to be delivered by Tuesday, 1/13/24. If the package is not delivered no later than 01/14/24, please reach out to our customer service team. We hope to hear from you soon.