Partzilla has a rating of 4.4 stars from 1,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Great price and availability of parts, and quick delivery.
Great price and fast shipping, easy to find what I need.
Online order was quick and easy
Brake cable just like original
One of the best customer service I've experienced.
Set perfectly so glad my seat doesn't wobble anymore
I received the correct parts and several days before their estimated delivery date.
Right parts, fast shipping.
In stock, easy to use web site
Glad they had the past but the shipping cost more than the part.
Most items in stock and fast one day delivery for me.
Great prices, had all of the parts that I needed. Fast delivery.
Great feedback on my orders. Easy to send text and get a reply, with questions.
Outstanding, easy to find part and get it ordered.
Parts showed up on time. Pricing good. Customer service great
Quick and easy fast delivery also always have parts needed
Easy to order and great price, worked as advertised
I purchase from this company because they will have what I need or they will find it.
Very helpful staff. Thank you for great experience.
Very good experience for me, Very good staff members
Very fast delivery with correct items. Recommend to any ATV owner or mechanic.
I haven't received my parts yet. No tracking information
We do apologize for any carrier delays at this time. However, we do show the package is currently transit with USPS and is expected to be delivered by Tuesday, 01/16/24. If you have any additional questions, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
We're sorry to hear your package has not arrived. It appears to be delayed with the carrier. We have processed a partial shipping refund due to the delay. If you need further assistance, please contact our customer support.