Partzilla has a rating of 4.4 stars from 1,996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Partzilla had the right parts, good delivery, and easy returns.
Had what I needed at a good price, and quick shipping
Good prices. Full selection of OEM parts to do the job. Great turnaround.
My items were shipped very quickly and I appreciate it
Parts were in stock and at a great price point. Parts shipped that day and arrived a day early!
Had the part when no one else did. Fair price and shipped on time as stated.
Excellent service and always helpful staff.very pleasant to talk to
Fast delivery, part wan exactly what I ordered. Price was fair.
I ordered a part for my Yamaha and the product came quckly and as described!
Just wonderful. All the parts less expensive than the dealer most of the time.
Fast, sure and good quality, good client service and information during tracking
You are a good company
Pleasure to deal with you
Thanks to all the staff
By the way
I am from Egypt
Thank you
Hi Ahmed,
Thank you,
You are a great customer and we appreciate that you left us a review. We look forward to working with you in the future!
Been using these guys for years now. Fast shipping,easy returns and reasonable rates.
Delivered when expected. Parts fit perfect. Customer service is top notch!
I believe. That u need to provide a better tracking experience in order to get a better rating
We do apologize for any carrier delays at this time. However, we do show the package was delivered by USPS on 01/12/24. If you have any additional questions, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Please be advised with standard shipping these packages are shipped via USPS, which typically takes 7-10 business days to be delivered. If the future, please choose expedited shipping as those packages are shipped and delivered within 2-5 business days. We hope to do business with you in the future.