Overview
Partzilla has a rating of 4.4 stars from 1,997 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Part shipped fast received on time. Part fit perfectly am vary satisfied.
Excellent service. Parts came in time an in working order.
Terrific simple and easy! Delivered very fast! Will show again!
Easy to find the parts for my make and model. Fast shipping.
Exactly what I ordered and delivered quickly as possible considering the holiday
Supper fast shipping
Got what I ordered fast can't ask for anything more!
I am constantly ordering from Partzilla and could not ask for a better experience.
Good price and service - would for sure use them again
Não tem respeito pelo cliente, dificultaram ao máximo para vender e depois não entregaram a mercadoria conforme eu paguei, simplesmente cancelaram a venda e estao demorando para reembolsar, também não devolveram os valores total que paguei
Thank you for your feedback. Our records indicate that your package was returned back to us due to vacant address. A refund was issued for your order. Please reach out to our customer service team if you are in need of further assistance.
Everytime i need a part fast, they get it to me fast everytime..
Always come through for me with the right parts...Thank you..
Easy site to use and a great resource for OEM parts. Major resource for my vintage motorcycle shop.
Hi MotoShed,
If there’s a part you need, we’ve got it. Here at Boats.net, we have every marine part imaginable, from Kawasaki to Honda to Evinrude and Mercury. Our amazing selection and customer service are what brings people back. Thanks for your nice review, we are glad that you are happy with the service you received at Boats.net. We look forward to your next order!
Just what I ordered. Got here quickly. Good quality genuine OEM
I got OEM parts for my YZ85, the parts were a good price, shipping took a couple weeks to get to Canada.
Thank you, Jacob, we look forward to serving you again in the future.
Just like other people have mentioned pay for a a couple parts and extra shipping. Conferm that the order is being processed on 04/14/20 got a email that my part will be in on the 17th and shipped on 04/20/19 Ok that is perfect. Based on paid shipping and per CSR expect to get your order on 04/29/20. This is perfect so I can fix my Motorcycle and go to work bacause in my field I am a essential worker. "I have to feed my family and pay the Bills and The motorcycle is my only way of getting from point A-B. Ok then. NOW on the 04/16/20 I got another Email at 5:15 am your part has been delayed and it will be sent out on the 29th of April. Ok then. Now am a little worried. I can also understand due to the COVD-19 Crisis. However I got another email today 04/17/20 your part will be shipped on 05/14/20 and now am on edge. Well now I am upset... how am supposed to get to work, Now I can catch the bus for a total of4-5 week? In addition to that I have paid for shipping extra shipping so I can get my part. Now I can't. Ok so I proceeded to call to speak to CSR and requested a manager to get some assistance to see if the part can get expedite once this new date come into play? Call *******926 and spoke to a rep and the poor CSR could not even
Find a manager to help a customer this is sad. The poor guy apologize so many time bacause try to find a manager with no luck and I was on hold for 20 min... As a manager I speak for my self in this circumstances. When a client call and want to speak to me as a manager I have to answer the client's call ou th of respect and it's my duty. The level of unprofessionalism on Partzilla customer service Manager part is ridiculous. 1 star for my over all experience and I will not change it until I get my parts. Next thing you know my order will be delayed again. Lol am lost for words here..
Hi Muhammed,
We understand your frustration, this is not an easy time for anyone. We are doing our best to make due and continue to deliver quality parts at quality rates as fast as possible. It seems the manager on duty must have been working with other customers at the moment time of your call, which is why he wasn't able to answer the phone speak to you when you called us. We have reached out to you privately and are currently working on resolving this to provide an update on your delivery, and we appreciate your continued patience.
Great experience shopping on line. Detailed pictures and parts list really help
Got my parts fast and great customer service. I will be using them in the future
I cannot find the part I wanted on the website so I called them They were able to find exactly what I wanted and I got it in 3 days.
- Visit Website
- Albany, GA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jessie.
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!