Overview
Partzilla has a rating of 4.4 stars from 2,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
We have been very happy with the product and service from this vendor.
We have been purchasing from them since the last few years with no complaints. - Excellent!
Used Partzilla several times now for 2006 Honda ST 1300. They usually have parts in stock and ship quickly, no matter how obscure the part is. I recommend them.
I order the parts October 17 and they told me I'm going to get the parts in 2-3 business days but then I check the website and every day it's say available the next day and then the next day and next day until they Shipped just a few parts from the order on October 29
And the rest they say available November 2 then November 4
Until it jump to November 17 so I called the customer service and I got so mad so I cancel the order
I mean what is the point now I need to order from somewhere else but I don't care I don't believe them anymore
Don't spend your money here
Bad service bad service bad service
The worst in the whole world
Hi Netanel,
We work hard to get you your parts as quickly as possible and we are sorry it is taking longer than expected for you to receive your order. There are occasionally unforeseen delays that make it difficult for us to provide accurate shipping estimates and we appreciate your patience during this challenging time. If you have not yet received your order, please contact our customer service team and we will look into the status of your parts.
Ordered part, two days later received. Thank you ***************************************************************************************************************
I have made numerous orders in the last few months while restoring an older Yamaha Golf Cart. Their site is easy to navigate and parts arrive on time.
I found the parts I needed and they were delivered to me in full. I am happy with the service and I am going to order more parts in the future from Partzilla.
Hi Talal,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!
Said in stock part so i ordered. Now they say on backorder after i paid for part. So i am out my money and they wont refund. Contacted them and now no response back. Find a more honest parts supplier
Hi Greg,
We are sorry for not getting back to you regarding a refund. We just sent you a direct message so we can learn more about your order and look into the possibility of a refund. We look forward to hearing back from you soon.
I wish I had gotten the gentleman's name who helped me he was knowledgeable, helpful, kind, and I had the best all around service and experience.
I have made several orders for my CanAm and it has been a great experience. Full parts diagrams with indication if the part is in stock or back order. Good delivery time.
Hi Luis,
We try to make buying OEM parts as easy as possible and we are glad you are satisfied with your experience with Partzilla.
We make it a big part of our site to have component diagrams for nearly every vehicle including your CanAm so you can take it apart and put it back together.
We are always trying to make it easier and more convenient to order from us. We look forward to your next order!
Never had any problems with parts zilla,
Excellent website in my opinion.
Very good diagrams and part numbers.
Makes easy to find exactly what you need.
Hi David,
We try to make buying OEM parts as easy as possible and we are glad you are satisfied with your experience with Partzilla. We make it a big part of our site to have component diagrams for nearly every vehicle and part so you can take it apart and put it back together. We are always trying to make it easier and more convenient to order from us. We look forward to your next order!
Large selection of products, good prices, fast shipping, convenient site: all this means that an excellent team has gathered!
I wish you further development!
Hello from Ukraine!
Hi Eduard - Thank you so much for the glowing review! Wishing you and your loved ones a happy and healthy holiday season!
They have all the parts that usually need replacing for discontinued Honda. Comparable pricing with other OEM retailers and items ship pretty quickly.
I am happy to hear you found the discontinued parts for your Honda. Thank you for sharing, Christopher.
I've used Partszilla serveral times now to buy factory Can Am parts for both my ATV's and snowmobiles. They have great prices than other OEM retailers and I really like the fact they include shipping and arrive very quickly.
I am happy to hear you found the parts for your CanAm and ATV's. Thank you for sharing your kind review, Bret.
Partzilla always has the best option for the genuine parts. I have purchased several part for my 2015 Kawasaki KLR650 and for 2017 Ninja 650 and all of those purchases were great experience.
Hi Jaba,
Thank you for leaving us a positive review, we really appreciate it! We deliver thousands of parts worldwide every month, and we want to make sure our amazing customers get the service they deserve. Happy Holidays from everyone here at Partzilla! We are here for all your OEM parts needs.
The parts diagram showed parts in a layout that was confusing to identify the correct items. Agent Chris contacted Suzuki found the correct parts we received the parts and alls golden now.
I found OEM Talon fender flares at Partzilla for less than the Honda dealer and I received them before the dealer said they could get them. All without having to leave my house. I love Partzilla.
Was looking for oem parts for 1997 seadoo and they had them in stock and shipped in a fair time- same week. I wish the qualify for free shipping price was a little lower.
I ordered twice in the same day.(June 23rd)The first shipment came in and everything was fine. The second held at accepted at the originating post office. I wait two weeks and call to ask if they shipped and they said they did so I wait one more week. Nothing. So I call back on the following Monday and ask them to have it here by the weekend or I'm cancelling and ordering from elsewhere. The guy said not a problem. That weekend came and went with no parts. I call back on the following Tuesday to cancel my order because I ordered the parts from Rocky Mountain(which was cheaper, customer service was better and my parts showed up when they should of) and the lady said okay well I see they didn't process it so I'll go ahead and do that. No I want a refund. I got my parts from Rocky Mountain and still waiting on these crooks to give me my money back.
Long story long. If you want to wait on parts and not ride choose partzilla. If you want to have terrible customer service and lose money on parts these are your guys.
Hi Dan,
We are sorry that you had a disappointing experience. Sometimes parts are on backorder and take longer to arrive, we apologize for not making that clear to you and we will work on being more transparent in the future. We sent you a direct message so we can coordinate a refund.
Easy company to order from, very helpful personal.
We were traveling and had an emergency, needed a part for a 3000 watt Yamaha generator. Partzilla overnighted the part and all worked out. We were on our way. Thank you Partzilla!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pheroze,
Thanks for your nice review! For years, Boats.net has been hustling to help our customers find the right upgrade, fit, or fix. We work hard, we play hard, and we are honored to serve dedicated boating enthusiasts like you. We look forward to your next order from us!