PartsVu

All the parts I ordered were received very timely, even the back ordered parts were only a couple days behind the other parts. It was a very good experience, pricing was better than anywhere else also on genuine parts.

The gentleman that took care of me on the phone was very patient and took a lot of time to get me the proper product. Other than a long wait on the phone to get to him I would be happy to use your company again.

Excellent. Fast. Unfortunately the cover that arrived was for an F350, not the F300 I thought I ordered so it's a little big, and doesn't quite match my other 2 covers. Nonetheless, I needed it and am using it. Otherwise the service was great as usual.

Was a little disappointed to get a call after ordering a new outboard that I would have to pay extra for shipping if I could not provide a commercial address for shipping. I work from home but luckily was able to provide a commercial address.

The service team told me the impellar kit was the item i needed but I since have discovered there is an item with just the impellar and gaskets for sale. I am out of town and haven't contacted customer service yet.

Thank You
Randy W. Tarr

I didn't realize that the impeller didnt come with the rest of the 100 hour service kit. I should have read closer and realized it ahead of time but that would typically expect the impeller to be part of a 100 hour service. All included parts were excellent. There was more oil included than was required by the engine.

Very helpful but due to the yamaha isssue fro the part ordered it took forever to get and to tell you the truth had no idea it was showing up until it landed on my porch but very happy it came and hopefully this will be done in a week and i get back in the water

The trolling motor finally arrived. Fed Ex first said it attempted delivery on Easter Sunday but no one was home. 1) I was home... 2) It was Easter(!) and 3) Fed Ex is closed on Sundays. It took them almost a week more for them to find it and finally deliver it. No fault of PartsVu, but you might consider another carrier.

Decent Customer Service at PartsVu - Purchased a Mercury remote control. Had an issue with a decal on the remote. (Manufacturers factory defect). PartsVu shipped out a replacement label free of shipping charge. All good!

When ordered it said all parts were in stock, when i got my order 2 items were backordered, i did get my hat a few days later but i am still waiting on my water pump rebuild kit and the order was short the drain plug gaskets it said 2 were shipped but only 1 in a baggy.

You guys have helped so much in my boat building project. You've helped me find part #s and even shown me an electrical schematic! Amazing service Unfortunately some of my parts weren't in stock and on backorder. But I fully understand why. I had to go elsewhere for some of my needed parts.

It was a problem with shipping through the US Postal Service, as my Post Office returned the first shipment. After contacting your customer service representative all was resolved. You shipped my order UPS and it finally arrived today in great condition and I am happy. Thanks to everyone at PartsVu, especially the customer service team.

Placed a order for a set of steering cables for a bass boat on 3/18/22, received confirmation email on 3/19/22. Received another email once item shipped on 3/23 and item showed up by UPS on 3/28/22. Steering cables were sticking in the through the box when I received it, but I am pretty sure it was caused during transit. Item itself did not appear damaged. Installed cables in boat 4/2/22 and sunburnt looking like a boiled crawfish by 4/3/22. Boat steers like a dream now! Item was as advertised and was cheaper on Partsvu than anywhere else that I was able to find online. Definitely recommend shopping through Partsvu.

I ordered a Yamaha tach 8 days ago, it's been over a week and I didn't receive a tracking number so I called today, sounds like the Yamaha tach that I ordered was out of stock so they had to order one from Yamaha, even when I bought it said they had in stock
Now they don't know when they will receive the tach and I have to add 5 to 7 days for them to ship it to me
Terrible business!
Never buying again from here

Sometimes you can get your parts quick and cheeper on parts vu. But latly have had issues where orders where processing for over a week. When my parts finally arrived only 1 of 3 items where in the box. Now have to try and deal with custmer service to figure out what is going on. As a industry professional I would not rely on having your parts on time. Upset customers.

This was sold as a new prop, but it had been ran. The box was retaped, there are minor scratches on the prop that would not be there if truly new, and you can see where the exhaust had stained the inside of the prop including the brass hun which is usually nice and shiny when new. I am not happy with that aspect, but it does not appear to be hurt so I willing to accept it. I assume someone bought it, ran it, didn't like the performance and returned it. Will I have the same courtesy? I have 2 other props that I don't need based upon same trials and tribulations. Short of that, I am happy with the service, and fair price for the prop.