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PartsVuReviews 2,221

3.1

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PartsVu Reviews Summary

The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.

This summary is generated by AI, based on text from customer reviews

service
291
returns
16
quality
1,712
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9,304 reviews

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Virginia
1 review
0 helpful votes
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So far so good!
April 4, 2022

So far so good! I had a question about the correct part number and received a quick response. Thanks.

Date of experience: April 4, 2022
South Carolina
1 review
0 helpful votes
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Good, no issues
April 4, 2022

Good, no issues. I received exactly what was ordered.

Date of experience: April 4, 2022
Maryland
2 reviews
0 helpful votes
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I didn't realize that the impeller didnt come with the rest of the 100 hour service kit. I should have read closer and realized it ahead of time but that would typically expect the impeller to be part of a 100 hour service. All included parts were excellent. There was more oil included than was required by the engine.

Date of experience: April 4, 2022
Illinois
1 review
0 helpful votes
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Not much to say, I ordered what I needed. Got it fast. Why wouldn't anybody order from PartsVu?

Date of experience: April 4, 2022
Florida
1 review
0 helpful votes
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Absolutely amazing best service ever
Would recommend

Date of experience: April 4, 2022
Florida
2 reviews
0 helpful votes
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Great stuff!
April 4, 2022

Great stuff! Right gear at the right price and delivered on time as promised. Thanks guys and gals for a great job... Just as expected! D.

Date of experience: April 4, 2022
Florida
3 reviews
0 helpful votes
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F200 Service Kit
April 4, 2022

Just finished my annual 100 hr service on my F200. Saved $650 over marine dealer full service cost! Parts Vu makes it easy. Everything I needed was in the kit. Used before. Will use again.

Date of experience: April 4, 2022
Oregon
1 review
0 helpful votes
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Everything worked great and I got exactly what I needed at a fair price.

Date of experience: April 4, 2022
Florida
1 review
0 helpful votes
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Everything went as planned
April 4, 2022

Everything went as planned. No problems. Delivered on time.

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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Process were reasonable shipping was quick. Had most of the products I was looking for.

Date of experience: April 4, 2022
Florida
1 review
0 helpful votes
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Easy to locate diagrams to help me identify the part number, quick shipping, even the back ordered item arrived within a week.

Date of experience: April 4, 2022
Mississippi
1 review
0 helpful votes
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1st experience with Partsvu:
April 3, 2022

Placed a order for a set of steering cables for a bass boat on 3/18/22, received confirmation email on 3/19/22. Received another email once item shipped on 3/23 and item showed up by UPS on 3/28/22. Steering cables were sticking in the through the box when I received it, but I am pretty sure it was caused during transit. Item itself did not appear damaged. Installed cables in boat 4/2/22 and sunburnt looking like a boiled crawfish by 4/3/22. Boat steers like a dream now! Item was as advertised and was cheaper on Partsvu than anywhere else that I was able to find online. Definitely recommend shopping through Partsvu.

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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The website makes it super easy and simple to get exactly what you need for any job.

Date of experience: April 3, 2022
Panama
1 review
0 helpful votes
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Rapido, fácil, exacto
April 3, 2022

Rapido, fácil, exacto.
Tienen buen servicio, precio y responsabilidad.

Date of experience: April 3, 2022
Minnesota
1 review
0 helpful votes
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Quick and accurate
April 3, 2022

Web site is easy to navigate and to determine which 100 hour maintenance kit I needed for my engine.
My order was accurate and delivered on time.

Date of experience: April 3, 2022
Missouri
1 review
0 helpful votes
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Did not disappoint!
April 3, 2022

Did not disappoint! Parts were easy to find, ordering was quick.

Date of experience: April 3, 2022
Florida
1 review
0 helpful votes
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My experience was good…………………………………………………………………………..

Date of experience: April 3, 2022
Colorado
1 review
0 helpful votes
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No problems, will order all parts for my boat and Yamaha from this company

Date of experience: April 3, 2022
Virginia
1 review
0 helpful votes
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Professional I can always count on your service and follow up! Thanks again

Date of experience: April 3, 2022
Hawaii
2 reviews
0 helpful votes
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Great prices and service
April 3, 2022

Good inventory. Quick shipping. Good price on shipping.

Date of experience: April 3, 2022

From the business

PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered

PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...


partsvu.com
Naples, FL, United States