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The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
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So far so good! I had a question about the correct part number and received a quick response. Thanks.
Good, no issues. I received exactly what was ordered.
I didn't realize that the impeller didnt come with the rest of the 100 hour service kit. I should have read closer and realized it ahead of time but that would typically expect the impeller to be part of a 100 hour service. All included parts were excellent. There was more oil included than was required by the engine.
Not much to say, I ordered what I needed. Got it fast. Why wouldn't anybody order from PartsVu?
Absolutely amazing best service ever
Would recommend
Great stuff! Right gear at the right price and delivered on time as promised. Thanks guys and gals for a great job... Just as expected! D.
Just finished my annual 100 hr service on my F200. Saved $650 over marine dealer full service cost! Parts Vu makes it easy. Everything I needed was in the kit. Used before. Will use again.
Everything went as planned. No problems. Delivered on time.
Process were reasonable shipping was quick. Had most of the products I was looking for.
Placed a order for a set of steering cables for a bass boat on 3/18/22, received confirmation email on 3/19/22. Received another email once item shipped on 3/23 and item showed up by UPS on 3/28/22. Steering cables were sticking in the through the box when I received it, but I am pretty sure it was caused during transit. Item itself did not appear damaged. Installed cables in boat 4/2/22 and sunburnt looking like a boiled crawfish by 4/3/22. Boat steers like a dream now! Item was as advertised and was cheaper on Partsvu than anywhere else that I was able to find online. Definitely recommend shopping through Partsvu.
Rapido, fácil, exacto.
Tienen buen servicio, precio y responsabilidad.
Web site is easy to navigate and to determine which 100 hour maintenance kit I needed for my engine.
My order was accurate and delivered on time.
Did not disappoint! Parts were easy to find, ordering was quick.
My experience was good…………………………………………………………………………..
Good inventory. Quick shipping. Good price on shipping.
Answer: Hello Michael, Thank you for reaching out as I am happy to assist. I am afraid we would not be able to advise as we are not familiar with pricing for items that are used or refurbished. We are Mercury Dealers and only deal in new unused parts. We do sincerely apologize for any inconvenience. If you have further questions or concerns please email us at Partsvu@partsvu.com. Kindly, Jessica
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...