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PartsVuReviews 2,221

3.1

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PartsVu Reviews Summary

The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.

This summary is generated by AI, based on text from customer reviews

service
291
returns
16
quality
1,712
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9,304 reviews

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California
1 review
0 helpful votes
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This is the place that we can trust when order part from this place. Thank you for fast shipment.

Date of experience: August 28, 2023
Florida
1 review
0 helpful votes
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Purchase was simple and product came right away. Have not had a chance to install the flush valves.

Date of experience: August 28, 2023
Washington
1 review
0 helpful votes
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Oil showed up not amazon fast bur good enough. To me it would have made sense to offered free shipping for the full case of oil rather than you having to ship that thirteenth quart separately.

Date of experience: August 27, 2023
Maryland
1 review
0 helpful votes
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The experience was excellent, will definitely order from you again

Date of experience: August 25, 2023
North Carolina
1 review
0 helpful votes
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Delivered the correct product in fine condition. We will use this company again for our next order.

Date of experience: August 25, 2023
Massachusetts
1 review
0 helpful votes
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The website made it easy, all of the materials necessary, for that service were packaged perfectly

Date of experience: August 25, 2023
Florida
1 review
0 helpful votes
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I have been ordering my parts from here for a few years now. I have never had a single issue.

Date of experience: August 24, 2023
California
1 review
0 helpful votes
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Took way too long and kept getting delay after delay!

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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Easy ordering process and the product was delivered timely and in perfect condition.

Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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$75 USD for a plastic flush connector. Really taking advantage.

Date of experience: August 22, 2023
Missouri
1 review
0 helpful votes
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Found parts I needed online
August 22, 2023

Found parts I needed online. Were easy to order and arrived before projected date.

Date of experience: August 22, 2023
Massachusetts
1 review
0 helpful votes
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300 hour service on 2005 Yamaha f250
August 21, 2023

Wonderful!
Knowledgeable staff.
Great prices.
Received order in a timely manner.

Date of experience: August 21, 2023
Florida
1 review
0 helpful votes
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Effortless transaction without any negativity to say in a 1st place. Dicent pricess and reasonable shipping.

Date of experience: August 21, 2023
Florida
1 review
0 helpful votes
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Quick delivery, order was correct, website is easy

Date of experience: August 21, 2023
Texas
1 review
0 helpful votes
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Fast and Easy to order part
August 20, 2023

Fast and Easy to order part. Arrived within a few days.

Date of experience: August 20, 2023
California
1 review
0 helpful votes
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I was pleased with the order
August 20, 2023

I was pleased with the order. It arrived on time. I would order from PartsVu again and inform others about my experience.

Date of experience: August 20, 2023
California
1 review
0 helpful votes
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Good prices, did not receive order confirmation at first but it did arrive and all good after.

Date of experience: August 19, 2023
Wisconsin
1 review
0 helpful votes
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As far as ordering it was very easy
August 19, 2023

As far as ordering it was very easy. The product came very quickly.

Date of experience: August 19, 2023
Pakistan
1 review
0 helpful votes
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I have been working with PARTS VU & they are very good respond to everyone email.
I will always working with them

Date of experience: August 18, 2023
California
1 review
0 helpful votes
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Awesome service no issue order shipped installed and enjoy

Date of experience: August 18, 2023

From the business

PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered

PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...


partsvu.com
Naples, FL, United States