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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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California
1 review
0 helpful votes
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Excellent Service
August 20, 2020

I called and was assisted with my purchase. The employee coil boy have been more helpful. I will do business again. Thanks

Date of experience: August 19, 2020
Pennsylvania
1 review
0 helpful votes
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Dryer part
August 20, 2020

Pretty cheap prices, fast and efficient delivery of the part. Ordered it on Monday, had it on Thursday. $23 for a door latch for an older Kenmore dryer. $3 shipping to receive it in a matter of days. I would recommend this business to friends and family

Date of experience: August 19, 2020
Pennsylvania
1 review
0 helpful votes
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Order came as expected and promptly, would definitely order again! The site is very easy to navigate and I had no problem finding what I needed

Date of experience: August 19, 2020
California
1 review
0 helpful votes
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Great parts
August 20, 2020

Parts where correct and perfect fit. Repair went well. Delivery was timely as well. Price was reasonable.

Date of experience: August 19, 2020
New York
1 review
0 helpful votes
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Excellent! Timely
August 20, 2020

Ordered a part for my fridge. The process was easy. Price was right as and it arrived quickly. I would definitely use PartSelect for future needs!

Date of experience: August 19, 2020
New York
1 review
0 helpful votes
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Customer Service,

Yesterday, I got my Whirlpool Push To Start Switch delivered. My switch burnt out after 15 years of use. My Order #*******.
I watched the You Tube Video by Steve;
Whirlpool Dryer Repair - How to Replace the Push-to-Start Switch (Whirlpool # WP*******)

Just an e-mail to say thanks. I saved money by not paying a repair man and my dryer is working as good as ever.
Hopefully I get another 15 years out of it? The repair was as easy as it was demonstrated on the video.

Jonathan Levine

Date of experience: August 19, 2020
Colorado
1 review
0 helpful votes
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Excelent service
August 20, 2020

This page is excellent, it has a suitable format to obtain what you need, I did not know the name of the part I needed and with the diagram I was able to quickly get the name and be able to buy what I needed the part arrived quickly and assembled it quickly and super happy with the results

Date of experience: August 18, 2020
California
1 review
0 helpful votes
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The Condenser Fan on my refrigerator started making noises. I was able to find the part easily on PartSelect, and also watched a very informative video about doing the replacement. The parts arrived on time, and the kit was complete and fit perfectly. A great experience!

Date of experience: August 18, 2020
District of Columbia
2 reviews
0 helpful votes
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Dryer Part
August 17, 2020

I had this part replaced before, I guess using a generic part which didn't take and I ended up with a service call. I was able to purchase a brand part at reasonable cost that delivered in a reasonable time. The shipping cost a little excessive, but I was able to avoid a service call in these COVID times.

Date of experience: August 17, 2020
Montana
1 review
0 helpful votes
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Excellent business
August 17, 2020

I found my part in less than a minute and ordered and paid for it easily. It shipped out the next morning and arrived in 2 days. Excellent business

Date of experience: August 16, 2020
Florida
1 review
0 helpful votes
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Better than others...
August 17, 2020

I ordered a washing machine suspension kit for my whirlpool. Shipping was quicker than expected and I truly appreciated the video for any assistance needed for self-installation. I will be ordering from this site again for any future parts if needed.

Date of experience: August 15, 2020
California
1 review
0 helpful votes
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OEM part installed in minutes!
Ordered part at a great price, and was promised delivery in three days!
Received shaft in three days!
Awesome company!

Date of experience: August 15, 2020
Utah
1 review
0 helpful votes
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Happy Washer
August 14, 2020

Parts were deliver fast and worked perfectly. I really appreciate the DIY videos. Made the job really simple.

Date of experience: August 14, 2020
Texas
1 review
0 helpful votes
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Great Service...
August 14, 2020

Ordered part and it was here in a couple days... fit perfectly and video to install was very helpful. Highly recommend!

Date of experience: August 14, 2020
Georgia
1 review
0 helpful votes
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This is the worst experience I've ever had with a company, and your customer service is a damn joke. My order was placed on 7/28, shipped on 7/29, and has been sitting at a FedEx facility since 7/31. I've sent three emails to your customer service, and have not received a response yet. To make things worse, your customer service is refusing to take any calls. You have my money, but I don't have my part. I will never do business with you again, nor will I ever recommend you to anyone. The only thing you can do for me right now, is to get my part to me ASAP! If I could have given you no Stars, I would have.

Date of experience: August 14, 2020
New Jersey
1 review
0 helpful votes
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Refrigerator gasket
August 14, 2020

Parts were as requested. Fit great and was easy to install. Email confirmation of order came with utube video on how to replace it. Replaced them when I got them. Took about 30min to do both the refrigerator and freezer gaskets. Working great no leaks

Date of experience: August 13, 2020
Georgia
2 reviews
0 helpful votes
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I don't normally complain but just get the regular shipping because you aren't going to get your part any sooner. I ordered on July 27th 2020 and still haven't received it and it's been in Atlanta for 3 days now. I paid for 2-3 business days and it spent most of it's time in UTAH. I could persue a refund for my shipping but I doubt I will get it back. Site works well, customer service facilitated a previous refund well enough. They have the parts.

Date of experience: August 12, 2020
Oklahoma
1 review
0 helpful votes
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Fast
August 13, 2020

They had the part we were looking for, fast shipping, and the part works great. Very happy and will definitely buy from them again.

Date of experience: August 12, 2020
Florida
1 review
0 helpful votes
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Prompt service.
August 13, 2020

Part arrived in two days. I had previously placed an order with GE Parts and it had not arrived two months later. Excellent service!

Date of experience: August 12, 2020
Germany
1 review
0 helpful votes
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Exactly what I needed
August 13, 2020

We ordered a knob to control refrigerator temp for our older refrigerator I was worried it might not work, but it was exactly what we needed and came quickly.

Date of experience: August 12, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada