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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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West Virginia
1 review
0 helpful votes
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The veggie drawer on my fridge was broken and it is 10 years old. Found the exact drawer I needed and it fit perfectly. Item was received sooner than expected.

Date of experience: August 26, 2020
Pennsylvania
1 review
0 helpful votes
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HIGHLY RECOMMEND
August 26, 2020

The brace that holds the drawer on our refrigerator shelf broke and we were at a loss as to where to get another one because it's an older refrigerator. I got our owners manual and it gave us the website for PartSelect. We punched in the part number and in 2 days we had our part and were good to go! Great company, great website, fast delivery and excellent prices. WE HIGHLY RECOMMEND!

Date of experience: August 26, 2020
Massachusetts
2 reviews
0 helpful votes
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Bought and was charged for a part that never came. COULD NOT REACH CUSTOMER SERVICE. Their excuse was Due to COVID they could not answer the phone. And when you email them, the auto response said they could not answer emails due to
COVID. I didn't try carrier pigeon but assume they would have rejected that mode of communication as well— due to COVID. It's one thing to have the automatic system charge your CC and generate an automatic shipping label to say the ‘ship' within one business day (another scam) and heck things get lost in a big warehouse. What's unforgivable is the lack of any method to reach someone to rectify the situation. Do not give them Your business.

Date of experience: August 25, 2020
South Carolina
3 reviews
0 helpful votes
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Easy repair
August 26, 2020

I quickly found the part that I needed to fix my whirlpool washing machine and received the part in just a couple of days. I was able to do the repair myself with the help of the video you provided on your website. It was a big help. Great service and highly recommended. Thanks again!

Date of experience: August 25, 2020
Ohio
1 review
0 helpful votes
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GE washer
August 25, 2020

I ordered two parts, just a simple drain hose and clamp on 8/6/2020, my cc went on 8/7/2020. STILL no delivery! No reply on request!

Date of experience: August 25, 2020
Washington
1 review
0 helpful votes
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It was gratifying to get a shelf for my obsolete refrigerator so easily. It costs a pretty penny (over $100) but having such a nice little connection with the fellow on the phone made it go done easier. And I received it in just a few days. The rep also explained it well just why it would costs more for an obsolete part - and that's where they come in!

Date of experience: August 25, 2020
Georgia
1 review
0 helpful votes
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I cannot give a good review since the product has never arrived. USPS, UPS and Fed-X are all so slow these day I may as well have come to your facility and picked the part up. It would be on the refrig. Freezer door already.

Date of experience: August 24, 2020
New York
1 review
0 helpful votes
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Excellent help
August 24, 2020

We had a washer problem that had been identified by a repairman. It's an old machine, and we want to keep it. I called PartSelect, was connected to a live person quickly and he found the part and had it shipped. It arrived in a few days. My husband installed it, with YouTube. It works!

Date of experience: August 23, 2020
Wisconsin
1 review
0 helpful votes
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Repairs made Easy!
August 24, 2020

By reviewing the solutions from the problem list, and the great instructional videos repairs were quick and trouble free

Date of experience: August 23, 2020
Pennsylvania
1 review
0 helpful votes
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Speedy Delivery
August 24, 2020

I only ordered drip pans but the process was easy and the delivery swift. You want 100 characters but what is there to say about drip pans?

Date of experience: August 23, 2020
Georgia
3 reviews
0 helpful votes
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Fast and so easy!
August 23, 2020

Highly recommend this site. Easy to find what you need. Prompt service. Would most certainly use again in the future.

Date of experience: August 23, 2020
Wisconsin
1 review
0 helpful votes
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8 yr old fridge
August 23, 2020

I have a fridge that was given to me brand new 8 yrs ago, like still in the shipment wrapping. Over the years 2 of the door shelf brackets broke on it, the bottom and the middle one. I've looked on other places and they wanted a lot more money because it was an old fridge and it took at least six weeks for the parts to come. With parts select able to order it and it got to my house within seven days. The site was easy to navigate and The checkout was very simple. I'm glad I was able to find this website or my appliance parts.

Date of experience: August 22, 2020
Texas
1 review
0 helpful votes
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Parts
August 23, 2020

Always get my parts from here! For years now and I am Always satisfied.
Easy to order and make returns if needed.

Date of experience: August 22, 2020
New York
1 review
0 helpful votes
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Replacement parts arrived on time and were exactly what I needed
The stove is old and I wasn't sure the parts would fit but they did

Date of experience: August 22, 2020
Kentucky
1 review
0 helpful votes
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Fridge parts
August 22, 2020

Have had to order several replacement parts for our Fridgedaire fridge. They have had everything we needed and shipped in a few days. To even orders the wrong part and the return was so easy! Would recommend to others.

Date of experience: August 21, 2020
New Jersey
1 review
0 helpful votes
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Diagnostics
August 22, 2020

This site is very helpful even though I am a electric skilled it suggested me at 100% to replace a faulty in my case oven heater..

Date of experience: August 21, 2020
North Carolina
1 review
0 helpful votes
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I was glad to obtain parts for my refrigerator door. It was easier than I thought it would be to obtain the parts for this old refrigerator. I just checked the serial number in the refrigerator and was able to see the parts I needed. I received the items in a timely manner. They were a little pricey, but I did need the items.

Date of experience: August 21, 2020
Pennsylvania
1 review
0 helpful votes
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Dryer belt
August 20, 2020

We ordered a dryer belt and pulley. Parts fit perfectly for our whirlpool dryer. Took less than one hour, most of the time was removing back of dryer. Saved probably lots not paying for 2 visits from repair shop. Parts arrived within 3 days.

Date of experience: August 20, 2020
West Virginia
1 review
0 helpful votes
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Time
August 20, 2020

Next time use the postoffice it runs every day took to long to get here. Who every your carrier was fire them. Thank you

Date of experience: August 19, 2020
Minnesota
1 review
0 helpful votes
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Parts
August 20, 2020

Fit like a glove. Easy to find the parts and fast delivery. It saves my model number so all o have to do is login.

Date of experience: August 19, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada