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PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
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I ordered 2 times before with decent shipment. This last time I ordered a part that is showing still in stock, and they will not ship. It has been over 3 weeks now and still has not shipped. I have tried to contact company. 2 emails sent and all I got was the automatic response both times telling me how to check for shipment. I HAVE checked... that's why I was contacting. So tried to call a couple of times. Both times telling me they were not taking calls due to the COVID. This is October 1 and I ordered September 8. Money cleared my bank on Sept 9. Not happy. The parts they sell are usually for appliances desperately needed such as refrigerators. My part is for my freezer. Can't buy new freezers anywhere so trying to fix the one I have. It is sitting useless.
We needed a drawer slide part that had broken on the deli drawer. I was pleased to find it on this site. I ordered it and it came within five days. Great turn around! Would certainly recommend and use PartSelect again.
Lower rack on my dishwasher was rusting. Searched all over internet and finally found PartSelect.com
Great service! New rack arrived promptly. The video instructions helped with taking off parts from old rack. Very happy!
I would definitely recommend PartSelect. Ordered my part and it arrived in 2 days via Ground. Part fit perfect and I feel like I can rest assured the part will hold up rather than the off brand parts you might find on other sites. Even gave me a link to a How-to video with my order confirmation! Will absolutely use them again if needed
Order was fulfilled promptly and website was very helpful in finding correct part. The how to video was spot on! Thanks
Great service arrived within two days much quicker than they advised very easy to order on the site with there parts diagram and description, would definitely recommend
The part was exactly what were needing and the delivery was in a timely manner. Repair went smoothly. Would definitely use PartSelect again.
A $2.95 part cost $8.00 to ship. And then almost a month later it's still not here. It coming from a city in Florida and being shipped to a city in Florida. And still not here. No way to contact anyone. They give you a website and fake tracking number. BS.
The crisper drawer was delivered quicker than expected. Installation was quick and easy. Slid right in. Less than one minute installation. Thank you!
I was able to order the wheels for the bottom rack of the dishwasher. Got it right the first time. Customer service was great.
Order arrive in a timely manner. However, the terminals/ prongs which attach to the terminal block were bent and the clips for the ceramic housing were also bent. When the element was packaged, the tape was allowed to rest on it, therefore, that adhesive residue was transferred to the element. This item was too expensive to be so terribly packaged. I needed the item so I decided to keep it and work with it.
I wanted the model without the ice maker, but it was unavailable. So when I got delivery, I removed the ice maker. I spent hours trying to find a cover. I finally found it on your site & called to confirm. I was sent a picture, confirming the correct part. I ordered it then, & it was delivered the next day!
Our order arrived quickly and was exactly what we needed. If we we need to order another part, we would use this web site again.
The dryer knob on my 40 year old gas dryer cracked and came off. I attempted to find a replacement locally and was unsuccessful. I found your site. It was easy to use and when I placed my order I was promised delivery in a timely fashion. I received the item within 7 days and was most pleased. I would use Parts Select again.
This was exactly the same part! No problems. It only took 3 days! I will definitely order from PartSelect again!
The part I ordered is not the part I received and I can't get ahold of anyone in the company to tell them it was wrong. "Due to COVID". No way to leave a message so I emailed them and got the same message with still no response!
Exactly what the title says. This place is legit and worth the time. If I need to purchase anything in the future, I will come here.
I received the wrong item that I did not order, I believe it was a pump or something? I put refused on the box and hopefully get a full refund on item?
I needed a new utensils basket for my dishwasher. I looked up the model number and Partselect was able to get one that matched my dishwasher, Shipping was fast and the part was put into use immediately. I recommend them for all your parts need.
Easy to shop and the delivery was much quicker than i expected. It was actually the only website where i was able to findvthe exact part that i was looking for. 5 Stars!
Answer: Completely legit. My order was exactly what I needed and they arrived a day before I expected.
Answer: I called to place my order and they answered within a couple minutes. I called to let them know how pleased I was with my order when it arrived today and again they answered within a couple minutes.
Answer: Hello Shoyab, Thank you for your inquiry. How can we help you with your repair?
Answer: Hello Hassan, Thank you for contacting us. Based on your model number and our symptom list, the defrost thermostat is the most likely cause. You can test the part with a multi-meter to see if it is functioning properly.
Answer: I cannot answer for the company however, as a banker, I see charges come through clients accounts with similar errors and rarely is a small amount like that ever noticed by the company. I doubt they even noticed.
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.