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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Maryland
1 review
0 helpful votes
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Tired of cheap asian junk. I want parts that will survive several years. Fair pricing. Good company.

Date of experience: August 24, 2021
North Carolina
1 review
0 helpful votes
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Perfect Timer
August 24, 2021

This Company was spot on with the Replacement Part I brought. It was shipped in about a couple of days and was the Correct Part for my Dryer.
All is well in Dryer land now.
Wayn

Date of experience: August 24, 2021
Massachusetts
1 review
2 helpful votes
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I ordered a new shelf for our refrigerator because it was broken. I was happy to see it was in stock and readily available for shipping which I was charged for. The method of shipping that was provided was TERRIBLE. It took 2 weeks to get delivered and we had difficulty with tracking. I reached out to the company and an automated response came through with No solution or shipping information
Finally the product arrived and was the right fit thankfully

Date of experience: August 22, 2021
Ohio
1 review
0 helpful votes
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OEM parts
August 21, 2021

OEM part arrived in a GE bag, fit, and was the most inexpensive. Shipping is a flat rate so i bought two replacement sets - dishwasher sprayer arms.

Date of experience: August 21, 2021
Minnesota
1 review
0 helpful votes
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Found, ordered and received on time belt for 25 yeat old dryer. Watched the install video couple of times and the dryer works great.
Going for another 25 years!

Date of experience: August 19, 2021
Florida
1 review
1 helpful vote
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They make it so easy!
August 18, 2021

This is the second time we have made a purchase from PartSelect.com. First time was a refrigerator valve, this time it was a washing machine valve. The information on symptoms that help you isolate which part is probably the culprit is so clear and reassuring that you have identified the part needed. Shipping is fast. And to put the icing on the cake, the how-to video for removing and installing the part are so easy to follow. With a 15-year old appliance, if we had to have a repairman come out (probably once to diagnose, then to install), it might have made more sense to replace the appliance. In both cases, the part we needed was under $100. Saved a lot of money!

Date of experience: August 18, 2021
Illinois
1 review
0 helpful votes
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Part was in stock. Fast shipping. They even double checked an error on my credit card. Recommend highly

Date of experience: August 18, 2021
California
1 review
0 helpful votes
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With the helpful search function, able to use model number of refrigerator to find right replacement door gasket. Gave me confidence it would be the correct size. Installed without issue. Thank you to PartSelect for the great service.

Date of experience: August 14, 2021
Massachusetts
1 review
0 helpful votes
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The guide rails on the deli drawer were broken. PartSelect was the only source of replacements I could find. The replacement parts were reasonably priced, shipped promptly, and fit perfectly! I couldn't be happier with the result. I plane to order some other parts for the LG fridge soon!

Date of experience: August 14, 2021
Florida
1 review
0 helpful votes
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Actually I ordered the wrong one at first. I called them, their customer service is excellent by the way, she helped me order the correct one emailed the return instructions and had me done in no time. I will definitely use them again!

Date of experience: August 12, 2021
Missouri
1 review
0 helpful votes
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Super FAST Service
August 10, 2021

I ordered my 2 parts and they arrived in just a few days. Even when one was a "special order." As for the repair itself? As fate would have it... the "problem" fixed itself BEFORE the parts arrived. But, being that there was a problem to begin with, I have kept the parts, to be used when or if the issue arises again. My only issue was that the cost of one of the 2 items was a tad high, in comparison to other sites, but the customer service on the phone and in shipping, was certainly excellent.

Date of experience: August 8, 2021
California
1 review
0 helpful votes
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Fast and accurate delivery of an old-model fridge part. Easy to use website, whole process was easy even for a person who's not handy like me

Date of experience: August 7, 2021
Iowa
1 review
0 helpful votes
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I've ordered bins, shelves and filters for my refrigerator. This site makes selecting the right part foolproof and delivers quickly! I'm very happy with this company.

Date of experience: August 7, 2021
Idaho
1 review
0 helpful votes
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Saved $700
August 7, 2021

My dishwasher quit pumping water and no longer was doing its job. My wife had me look at the dishwasher… I was so drunk that I couldn't figure it out so we went to a big box store and purchased a new dishwasher for $900. The next morning I got up, grabbed some tools and a multimeter and checked out the broken dishwasher. Bad recirculating pump. I looked up the pump part# on partselect.com, $200. I ordered the pump. I cancelled the new dishwasher. Saved myself $700. Pump came in two days. I'm a hero. You all should consider yourselves lucky that I told you a small story of my awesomeness.

Date of experience: August 5, 2021
Alabama
1 review
0 helpful votes
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Good price
August 5, 2021

Easy to order as long as you have model #. Arrived in scheduled time frame, have used PartSelect many times in past to order repair parts for many equipment repairs.

Date of experience: August 4, 2021
Virginia
2 reviews
0 helpful votes
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Worked Perfectly
August 4, 2021

It was very easy to find the part to my Frigidaire Dishwasher, an upper washer arm. It shipped quickly and fit perfectly. They provide detailed instructions with video, which I did not need with this part, but would be very helpful with something more complicated. Highly recommend!

Date of experience: August 4, 2021
West Virginia
1 review
0 helpful votes
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We needed a new shelf for our Samsung refrigerator we purchased in 2014 - was sure we would not be able to find it - but Parts Select not only had exactly what we needed, but the price was right and we received it so quickly! They are now bookmarked on my computer for future needs - for all my needs too! Love this site! Easy and quick to use! Highly recommend Parts Select!

Date of experience: August 2, 2021
Washington
1 review
0 helpful votes
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Awesome customer service and quick response! I really appreciate finding parts to fix the interior of my fridge! I will definitely be back in the future if I need additional stuff!

Date of experience: August 1, 2021
Texas
1 review
0 helpful votes
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I went online, found my refrigerator, found the missing shelf I needed, ordered it, got it less than a week. Awesome!

Date of experience: August 1, 2021
Utah
1 review
0 helpful votes
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Damaged Part
August 1, 2021

When I received the ignitor for my gas stove it was completely broken. It seemed like the part was broken before they shipped it. There needs to be better quality control prior to shipping. Then a fragile label added to notify the carrier. I called the customer service line and the lady was extremely understanding and helpful. She promptly got a new part on its way. She even took the time to make sure that I had ordered the right part in the first place.

Date of experience: July 30, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada