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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Illinois
1 review
0 helpful votes
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LG washer pump
September 13, 2021

Direct fit for easy install. Fast shipping, especially in these times.
Pump has worked flawlessly since the installation.

Date of experience: September 13, 2021
Virginia
1 review
0 helpful votes
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Heartless
September 13, 2021

They would not return a brand new countertop in the box. After 30 day return period. Small time business. Don't buy from them

Date of experience: September 13, 2021
Texas
1 review
0 helpful votes
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LG fan parts...
September 13, 2021

First time I tried PartSelect for a 15 year old LG with a "groaning" evap(DC) fan was a great experience. From the parts images to the easy selection of parts and ordering. Everything was great... No issues - received parts, fixed unit and all is well so far...

Date of experience: September 12, 2021
Pennsylvania
1 review
0 helpful votes
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Right On Target
September 9, 2021

Needed part (ASAP) for fridge, Broken part left us with half the space we needed. PartSelect had part in stock, shipped it right out, and we were back in business in two or three days. Magnificent job. I ordered on telephone and sales person was knowledgeable, friendly and very helpful. THANKS!

Date of experience: September 9, 2021
Indiana
1 review
0 helpful votes
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Good service
September 8, 2021

Nothing cheap about the dishwasher tray wheels I ordered including the price. However, I did get the right part and it was delivered as promised. That is worth a little money for me. I liked the easy order, easy to access parts diagrams, Sit was quick and easy to use. I'll use them again. I like headache free.

Date of experience: September 7, 2021
Pennsylvania
2 reviews
0 helpful votes
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Perfect Customer Service
September 7, 2021

We needed a new plastic bin for the door of our refrigerator and my call to the customer service department was easy and quick... they solved which part I needed quickly and I received it very fast. I will definitely be using PartSelect again if I need to!

Date of experience: September 6, 2021
Tennessee
1 review
0 helpful votes
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OMG! I love this place!
September 5, 2021

So our fridge door wasn't shutting like it should. I looked it up on youtube and found our exact problem. I went to partselect.com and found the part we need in seconds! Ordered it and received it within days. My husband installed the part and our 25 year old fridge door closes like it is 1 year old. I am just amazed! I have ordered other parts from partselect.com before and I have always been satisfied with being able to find the part I need and the fast delivery! Will continue to purchase from them in the future!

Date of experience: September 4, 2021
Florida
1 review
1 helpful vote
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PartsSelect shipped the wrong part causing me to pay the technician for and extra field visit. They were very apologetic, even credited me the $7 shipping cost for their mistake. I had to pay technician to come out a second time, $200 bucks wasted on the PartsSelect error. Losers

Date of experience: September 4, 2021
Texas
2 reviews
0 helpful votes
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I truly love this place and their customer service department. They saved mt at least 300 dollars by having the parts I needed in stock and delivery was faster than expected. Thier instructional videos were truly useful and I haven't seen that on other websites. You can trust PartSelect and you will be a believer after your first purchase. GO FOR IT!

Date of experience: September 3, 2021
Michigan
1 review
0 helpful votes
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Awesome
September 5, 2021

The website was very easy to use and very informative the part we ordered fit perfectly and it was shipped right away we couldn't be happier

Date of experience: September 3, 2021
Kansas
1 review
0 helpful votes
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What I needed, exactly
August 31, 2021

My online search helped me locate the part I needed to get my dishwasher up and running correctly. PartSelect's link to an installation video made it very easy to make a successful install on the first attempt.

Date of experience: August 31, 2021
California
1 review
0 helpful votes
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Great Service
August 31, 2021

I ordered a new motor for our 38-year old Maytag clothes dryer and a new control unit for our 22-year old Bosch dishwasher. PartSelect had both parts in stock and they arrived in within 2 to 4 days. In both cases, their customer support was terrific in answering a couple of questions I had. The installation information they provide made both jobs easy. They will be my first source to check for appliance parts in the future.

Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
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I have purchased several replacement parts for appliances from PartSelect.com. The parts are quality, exact replacements. They deliver on time, easy to find the right part on their website. I like that the parts they sell are Manufacturer replacement parts, not some cheap china made junk.

Date of experience: August 30, 2021
Colorado
1 review
0 helpful votes
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I entered the brand of our old refrigerator bought by the previous owners and found Part Select. The company that made this model no longer makes refrigerators. Then I clicked on the PartSelect Website and found it easy to find the part. I am not a person who knows names of many mechanical parts. The ordering was simple and delivery was fast. A few weeks later the other side of the deli drawer broke, that order took a little longer to ship, but was correct and easy to install. I have been telling friends about Part Select.

Date of experience: August 30, 2021
California
3 reviews
0 helpful votes
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Freezer seal repair
August 30, 2021

Was able to obtain the freezer seal needed from Partselect.com easily, and it was shipped quickly. Spent an hour or so replacing the seal and now the freezer isn't icing up and all the food is at the correct temp. This resolved the issues we were seeing and we were able to do it ourselves

Date of experience: August 29, 2021
Canada
1 review
1 helpful vote
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Not a credible company
August 27, 2021

I order parts for my fridge on the 13th of August 2021 and was told I would receive it 2-3 business day by Purolator but didn't get it. I called them on the 26th of August to get the reason why my order was not ship. Only to hear that they have to contact their warehouse to see what happens. I called again on the 27th and was told that they have not heard from their warehouse, so they have to refund me. I will never order anything ever from their website.

Date of experience: August 27, 2021
Georgia
2 reviews
0 helpful votes
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When I spilled a solvent on the control panel of my dishwasher, I thought that might be the end of it. I found a good parts diagram, parts listing and price list that saved the (deserved) wrath of my wife when I was able to restore the Bosch appliance to working order. In fact, we took the opportunity to deep clean the exposed body panel to make the unit look brand new. Works like it too. I bookmarked PartSelect.com because this might not be my last appliance mistake or breakdown.

Date of experience: August 26, 2021
New York
1 review
2 helpful votes
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Dishonest business!
August 26, 2021

I was in desperate need of a part for my washer. I was charged for it to be shipped out and received in 2 or three business days. They blamed fed ex but I found out that they charged me for faster delivery and sent it ground(no charge). When they got caught they took the extra 10.00 off but the part was coming another week later. I will now report them to the better business bureau. Scammers!

Date of experience: August 26, 2021
Washington
2 reviews
0 helpful votes
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Great service
August 26, 2021

Fast delivery - easy to locate the part. Instructional video made it extremely easy to confirm that you are looking and purchasing the correct part. Would buy from them again!

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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One of the tracks for my snack tray in my apartment fridge broke. Found this website, put the brand and model number in and it gave me an easy to read chart by numbers. Picked the part I needed and purchased. Not a bad price, got to me in about a week and a few days and easy to install. Snack tray works perfectly again. No hassle, no problems. Very satisfied and will come back if I ever have any other appliance part issues.

Date of experience: August 25, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada