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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Texas
1 review
0 helpful votes
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Vegetable Bin Cover
October 19, 2021

Called and spoke with representative as we had questions concerning the part as the diagram did not show everything clearly. Good customer service, answered our questions. Verified this was the correct part needed to fix the vegetable bin drawer in our fridge. Quick response on shipping and had the part within three days. Will definitely use them again.

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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PartSelect is wonderful! They always have whatever replacement part(s) we might need for our appliances (refrigerator, oven, air conditioner, microwave, etc). And, not only is their selection great, but the turnaround time from order, fulfillment, shipment and delivery is "outstanding". On this occasion, we needed to order a hard to find filter for our Lennox a/c system. PartSelect had the part and at an affordable price. Time from order to delivery was 3 DAYS! We are huge fans of PartSelect and highly recommend them.

Date of experience: October 17, 2021
Texas
1 review
0 helpful votes
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I came to this site to get parts for my washing machine that the top part of the agitator was not working. With one quick search, I not only was shown the parts needed to fix my machine, but, also information on how to fix it, both in written form and a wonderful easy to follow video tutorial! I can't say enough good about this site. I reccomend it to anyone who has household appliances (i. E.- Everyone!) Because it is assured they WILL break down... Better to check this site out and save Hundreds of dollars doing things yourself (I am a disabled veteran, if I can do it, anyone can). Give them a chance and they Will save you money and hassle!

Date of experience: October 17, 2021
Minnesota
1 review
0 helpful votes
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Happy customer
October 17, 2021

Very reputable company got delivery of my product well before promise date. And got exactly what I ordered.

Date of experience: October 16, 2021
New Jersey
1 review
0 helpful votes
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My stovetop was leaking gas because the left front burner could not be turned completely off. The original knob was warped inside and was completely round. I searched online and found PARTSELECT and then found my GE stove and ordered the new knob. I received it in a few days and (of course) it fit like new! End of the gas leak and end of my problem!

Date of experience: October 16, 2021
New Jersey
1 review
0 helpful votes
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Microwave bulb
October 17, 2021

While the bulb was a perfect fit, and works well, it was slow to arrive, it was expensive, and the bulb came out of box it was supposedly to be packed in and was loose in the bag. I was glad it wasn't broken.

Date of experience: October 16, 2021
Nebraska
1 review
0 helpful votes
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Great service
October 9, 2021

Part arrived before expectation and fit perfect. Great company. I would do business with them again.

Date of experience: October 8, 2021
Georgia
1 review
0 helpful votes
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Extremely Helpful
October 9, 2021

I had to reorder a part that broke. The agent advised me that I had a warranty and replaced it for free! The 3rd time I purchased, the agent was very patient and walked me through the process of finding the serial number on my appliance. These people are so professional and friendly. Orders arrived on time. I highly recommend,

Date of experience: October 8, 2021
Tennessee
1 review
0 helpful votes
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Idler pulley
October 9, 2021

Fast shipping. How to video was very helpful. Dryer now works! Finding what I needed on the site was easy!

Date of experience: October 7, 2021
Florida
1 review
0 helpful votes
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I was in desperate need for a part for my LG dryer. I got no help from Lowe's, where I purchased it. I also got no help from LG. I found what I needed at Part Select. It was delivered quickly. Will always keep them in mind for any repair part I may need. Thank you.

Date of experience: October 6, 2021
Oregon
3 reviews
0 helpful votes
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Long delays in shipping...
September 27, 2021

PartSelect uses FedEx to ship their products. FedEx is by far the worst, most unreliable shipper of the big three, with long, unexplained shipment delays and virtually no customer service support. I will no longer use PartSelect due to their choice of shipping companies.

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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The parts were fine. They fit and the dishwasher is fixed. The PartSelect website claimed an average delivery time was 1.8 days. It was 12 days for my order. I realize that FedEx was responsible for the delay, but why continue to use FedEX? In recent years I have had frequent problems with FedEx, and if I had been advised that PartSelect was going to ship via FedEx I would have bought elsewhere.

Date of experience: September 26, 2021
North Carolina
1 review
0 helpful votes
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Just a super friendly and helpful staff took care of all my issues and could not ask for more
Thank you for all the help

Date of experience: September 25, 2021
Illinois
1 review
0 helpful votes
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Amazing
September 24, 2021

The glass came in fast with tracking. It fit and works. Thanks so much! Was very easy to install. Highly recommend

Date of experience: September 24, 2021
Georgia
1 review
0 helpful votes
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Thermal Fuse
September 23, 2021

Price of fuse was GROSSLY overpriced. Suggested repair incorrect. Supplier not recommended!
Sorry...

Date of experience: September 23, 2021
Nevada
1 review
0 helpful votes
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I purchased a light switch for my Haier refrigerator and it works just fine. Easy to install.

Thanks
PS******* Light Switch

Date of experience: September 19, 2021
Maryland
1 review
0 helpful votes
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Fast shipping
September 19, 2021

Was easy to find my part their website was easy to use and have fast shipping. I use them any time I need a appliance part.

Date of experience: September 19, 2021
Louisiana
1 review
0 helpful votes
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Parts for repair
September 18, 2021

So I'm a bit of a self made handy man, and would rather fix something than buy it new. So I do all my own washer and dryer repairs along with many others. But getting parts is sometimes a hassle. Partselect.com really helps make it easier finding parts. Coupons for return customers on shipping could use a little work. But great for parts!

Date of experience: September 17, 2021
Florida
1 review
0 helpful votes
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Very accurate
September 15, 2021

First time I need it a replacement part for my microwave. I ordered here at it was the exact part, it was perfect.

Date of experience: September 15, 2021
New York
2 reviews
0 helpful votes
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Part Select. Very pleased
September 15, 2021

Part Select… very pleased with the ease in ordering and the efficiency and timeliness of your service.

Date of experience: September 14, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada