Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Part arrived on time and was correct. Noise from front end has been corrected.
Not all your customers are computer literate. Hopefully we can speak to a real person to communicate our concerns by phone soon.
Hi Arjoon,
Thank you for taking out time to rate us. Our calling service is not active for now and we soon will resume it. Your feedback is truly appreciated. We hope to serve you in future too.
When i need a starter, delivery is always fast. Getting my core refund takes time. Core refund paper work should come with the order.
Hi David,
As checked you have shared positive feedback for the service, but you gave us 1 Star. We request you please re-rate us if you are happy with our services. We are looking forward to doing business with you again.
Ce fut parfait le tout a répondu à mes attentes.Le service était rapide.
Hi Bertrand,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Parts arrived on time. Got what I asked for and got me back on the road
Hi Jim,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Correct part delivered in a very timely manner. Happy with part and fit.
Hi Donald,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Fast shipping right to my door. I was very impressed and will use again this seller, thanks
Hi Frank,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
The front hub assembly arrived quickly and works well.
Hi Don,
You have shared the feedback that the part is working well but you gave us the 1 Star. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
BEWARE. I ordered parts for my classic vehicle using their look up chart for that specific vehicle. When the parts arrived, some were for a different vehicle entirely. Photo #1 below, Item #1, is from the order. Photo #2 is the part that was sent. Using their chat line I discussed the problem with 2 different agents, requesting that they supply the correct parts and pay for the return of the incorrect ones. They insisted that I return the parts at my expense for a refund and re-order the parts again. NOT GOOD SERVICE.
Hi Barry,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Never received my order and i don't have my refund yet i'm waiting for them to refund me but they keep saying to wait more and more and more to have a resolution so im waiting i'll you guys know if my problem is resolved
Hi Julien,
We are very sorry for the inconvenience. As we checked your case history, it is the case of theft of the shipment delivered at your doorstep confirmed by the carrier. We still are trying to help you out in some way in this case. We request your patience. Our team is in contact with you, please rest assured, it will be resolved. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Order my parts received what I ordered in a timely fashion. Happy happy happy
Hi Murray,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Product arrived faster than expected. Good quality and they ride excellent.
Hi Murray,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Very good experience very helpful online information Tech!
Hi Leland,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
I compared different sellers for the item I ordered and Parts Avatar was the cheapest, and shipping was really quick
Hi Daniel,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Part delivered very fast, website easy to look at and easy to order parts, part exactly what I needed and ordered. Will now be my go to site, very pleased indeed.
Hi Dave,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
It was listed as the right part but was the wrong part
Hi James,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Ordered rear coil springs and only got one. Your site shows a pair, advertises the springs as plural multiple times then you only receive one. Then I ordered another one and get the wrong spring. Not impressed at all
Hi Dana,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
The website indicated that the part, a distributor, would fit my model of dodge. It does not fit.
Hi Clay,
This is really very bothersome for us. Please email us your concern at customerservice@partsavatar.ca if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
Very quick delivery and quality parts as always. Cheaper than buying from the local parts stores.
Hi Kirby,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Good shopping experience. Fast delivery. Buy more later.
Hi Min,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Andy,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.