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Parts AvatarReviews 2,812

2.5
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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
603
value
406
shipping
415
returns
303
quality
1,460
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10,543 reviews
Canada
1 review
0 helpful votes
Follow Sylvain D.
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Service
November 21, 2021

Fast delivery received in time good condition exactly like promise

Date of experience: November 21, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Sylvain,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great service
November 20, 2021

I have ordered several times and have had nothing but a excellent experience I have recommended to several people

Date of experience: November 20, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Randall,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Saved me money
November 18, 2021

Exactly what I needed for half the price a dealership would've charged.

Date of experience: November 18, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Leah,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Great service
November 18, 2021

It was nice that you guys reached out to confirm the delivery of the order.

Date of experience: November 18, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Joseph,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great service
November 18, 2021

Great prices for what I was looking for and delivery was good

Date of experience: November 18, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Sherry,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Great price
November 18, 2021

Shipped fairly quick, great deal on plugs. Would buy from again.

Date of experience: November 18, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Brandon,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Brakes
November 17, 2021

It was fast and reliable. I will definitely order again if the price is right.

Date of experience: November 17, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Ryan,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Quick and Efficient
November 16, 2021

Arrived 4 days after ordering, parts were packaged well and were as expected. Would buy from here again

Date of experience: November 16, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Jordan,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Oil and air filter
November 15, 2021

Very happy with my purchase. Bought enough to keep the shipping free and got it really fast thank you very much

Date of experience: November 15, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Jason,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Speedy delivery and quality product
November 15, 2021

I received my window shades in a timely manner. They seem to be of excellent quality.

Date of experience: November 15, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Glenn,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Moog bearing hubs
November 15, 2021

Parts received in a timely manner, good quality, and of good value

Date of experience: November 15, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Michel,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Great price
November 15, 2021

Always a pleasure dealing with this company, very knowledgeable staff!

Date of experience: November 15, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Richard,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Fast, good and reasonable prices
November 15, 2021

Very good
Fast and right parts. Price was great
Really under cut the local part stores

Date of experience: November 15, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi William,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Received as expected
November 15, 2021

Smooth process (simple) parts arrived in a reasonable time frame.

Date of experience: November 15, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Ben,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
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Good experience.
November 15, 2021

Site was easy to navigate and find the part I needed. The price was good and it arrived when I was told it would. All in all a good experience.

Date of experience: November 15, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Lee,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Alternator
November 14, 2021

Arrived as ordered on time. Perfect fit. Worked awesome. Can't say anything better about it. Good price too.

Date of experience: November 14, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Camm,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Better communication or clarity
December 14, 2021

The items ordered seemed to take some time to be collected and prepared for shipping. Watching the Parts Avatar website it said the item had gone through the various segments, ending with "Parts Delivered" Well they were not! This caused me some concern as they were not at my door... or had they been stolen by a porch Pirate?

A clearer definition is needed! Parts Avatar should grasp the English Language and have as their LAST segment "Order with the delivery Company" Further to this concern when checking their (Purolator?) delivery status, it remained on their first segment for some days? My only hint was the items were in Ontario. OK Common sense was a few days to make the trip West, however the order remained in their first segment for some days. So were they sitting on a delivery dock somewhere?

Not sure if the few dollars saved was worth the long wait, the confusion and concern, as to where the parts were.

Date of experience: November 14, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Trevor,

This is really very bothersome for us. Please email us your concern at customerservice@partsavatar.ca if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.

Canada
1 review
0 helpful votes
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Excellent 5 stars
November 14, 2021

Vers good easy to find will refer to friendster
No problem
A littel expansive for delivery

Date of experience: November 14, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Michel,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Good deal
November 14, 2021

Good deal on the right parts sent in very quick matter 100% recommended this company

Date of experience: November 14, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Chris,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Quality stuff!
November 13, 2021

The Wix air filters and cabin filter I ordered where just as promIsed. Quality was great and fit perfectly. Great price too!

Date of experience: November 13, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Rene,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.