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Parts AvatarReviews 2,812

2.5
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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
603
value
406
shipping
415
returns
303
quality
1,460
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Instant Feedback

10,543 reviews
Canada
1 review
0 helpful votes
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Professional
November 29, 2021

Delivery was fast. It was the first time that i order and i did not regret it. Thanks

Date of experience: November 29, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Jeremy,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Colorado
1 review
0 helpful votes
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Amazing store
November 29, 2021

Absolutely amazing store. Easy to find things and so quick on delivery. I ont shop anywhere else for parts again. Ps prices are affordable as well.

Date of experience: November 29, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Kelly,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Great service, crummy product
November 28, 2021

This is exactly what I wanted, the excess great… the part I bought was inferior quality though.

Date of experience: November 28, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Alex,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Raybestos brake hoses made in China
November 28, 2021

Delivery good. Paid extra for Raybestos brake hoses but like everything else, made in China. Quality looks good, fit perfect. Maybe could have saved money buying Centris ones since they are also made in China and have a decent review.

Date of experience: November 28, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Robert,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Happy customer
November 28, 2021

I am very happy with your site and service. I will continue to shop with you.

Date of experience: November 28, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Reg,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
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Great price and availability
November 28, 2021

Highly recommend Parts Avatar. I ordered numerous times without any issues.

Date of experience: November 28, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Sonia,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Good quality Fair Price
November 27, 2021

I received my fuel tank on time and undamaged. It appears to be of good quality and fit my Geo Tracker perfectly.

Date of experience: November 27, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Bert,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Smooth Transaction.
November 26, 2021

My purchase was a pleasant experience. The parts I required were available on the website, the parts shipped matched the description, they fit my vehicle, and they arrived quite quickly!

Date of experience: November 26, 2021
Monica S. Parts Avatar Rep
over a year old

Hi John,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
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Radiating with Happiness
November 26, 2021

I ordered a radiator. Good price-quick delivery. Right product.

Date of experience: November 26, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Hudson,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
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OBS Ford multi function switch
November 25, 2021

Easy site to use and will continue to use this service, thanks.

Date of experience: November 25, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Darcy,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Part sent after canceiied
December 25, 2021

Contact by parts avatar that my part was not in stock so I ordered another part. Both parts ended up coming, it cost me $30. To send back plus they charged me a stocking fee which was not mentioned. So for a $150. Part it cost me $50. To send back when it was their screw up. Went up the chain of command with no results. Very disappointed.

Date of experience: November 25, 2021
Monica S. Parts Avatar Rep
over a year old

Hi William,

We are sorry for the inconvenience but as we checked your case history, your return was processed as per policy. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.

Canada
1 review
0 helpful votes
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Wheel bearings
November 22, 2021

I ordered my parts and they showed up a couple days early. Good quality and easy to order.

Date of experience: November 22, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Robert,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
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RAIN GUARD
November 22, 2021

After installed the rain guard, is very useful. Easy installed.

Date of experience: November 22, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Michelle,

Thank you for taking out time to rate us. Your feedback is truly appreciated.

Canada
1 review
0 helpful votes
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Accord exhaust
November 22, 2021

Works good, only complaint is that the nuts and bolts connecting the pipe to the catalytic are not included or available for order.
Had to find and buy them elsewhere.

Date of experience: November 22, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Daniel,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Replacement headlight housings
November 21, 2021

The headlight housings that I ordered came quickly and fit perfectly into my 2001 Sebring.
Some small adjustments to get the lights aligned and all was done, very happy with them.

Date of experience: November 21, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Al,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Very fast shipping
November 21, 2021

Items arrived earlier, good quality according to the price, I widely recommend this store

Date of experience: November 21, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Javier,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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I received it
November 21, 2021

It just works the shipping. All of the parts were legit.

Date of experience: November 21, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Tai,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Fair price and fast delivery
November 21, 2021

The fit was perfect. The price was very fair and it delivered in less than a week

Date of experience: November 21, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Deborah,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Great service
November 21, 2021

Fast service and very helpful. When asked help with ordering the correct part I was pleasantly surprised with the quick response and giving us the correct part for my vehicle. Thanks

Date of experience: November 21, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Liz,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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As advertised
November 22, 2021

Quality part, reasonable price. I would have liked to have seen a little faster posting of a tracking number

Date of experience: November 21, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Peter,

We are glad to know your experience in doing business with us. Thank you for your feedback!