Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Delivery was fast. It was the first time that i order and i did not regret it. Thanks
Absolutely amazing store. Easy to find things and so quick on delivery. I ont shop anywhere else for parts again. Ps prices are affordable as well.
Hi Kelly,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
This is exactly what I wanted, the excess great… the part I bought was inferior quality though.
Hi Alex,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Delivery good. Paid extra for Raybestos brake hoses but like everything else, made in China. Quality looks good, fit perfect. Maybe could have saved money buying Centris ones since they are also made in China and have a decent review.
Hi Robert,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I am very happy with your site and service. I will continue to shop with you.
Hi Reg,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Highly recommend Parts Avatar. I ordered numerous times without any issues.
Hi Sonia,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
I received my fuel tank on time and undamaged. It appears to be of good quality and fit my Geo Tracker perfectly.
Hi Bert,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
My purchase was a pleasant experience. The parts I required were available on the website, the parts shipped matched the description, they fit my vehicle, and they arrived quite quickly!
Hi John,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
I ordered a radiator. Good price-quick delivery. Right product.
Hi Hudson,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Easy site to use and will continue to use this service, thanks.
Hi Darcy,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Contact by parts avatar that my part was not in stock so I ordered another part. Both parts ended up coming, it cost me $30. To send back plus they charged me a stocking fee which was not mentioned. So for a $150. Part it cost me $50. To send back when it was their screw up. Went up the chain of command with no results. Very disappointed.
Hi William,
We are sorry for the inconvenience but as we checked your case history, your return was processed as per policy. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I ordered my parts and they showed up a couple days early. Good quality and easy to order.
Hi Robert,
We are glad to know your experience in doing business with us. Thank you for your feedback!
After installed the rain guard, is very useful. Easy installed.
Hi Michelle,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Works good, only complaint is that the nuts and bolts connecting the pipe to the catalytic are not included or available for order.
Had to find and buy them elsewhere.
Hi Daniel,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The headlight housings that I ordered came quickly and fit perfectly into my 2001 Sebring.
Some small adjustments to get the lights aligned and all was done, very happy with them.
Hi Al,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Items arrived earlier, good quality according to the price, I widely recommend this store
Hi Javier,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
It just works the shipping. All of the parts were legit.
Hi Tai,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
The fit was perfect. The price was very fair and it delivered in less than a week
Hi Deborah,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Fast service and very helpful. When asked help with ordering the correct part I was pleasantly surprised with the quick response and giving us the correct part for my vehicle. Thanks
Hi Liz,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Quality part, reasonable price. I would have liked to have seen a little faster posting of a tracking number
Hi Peter,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi Jeremy,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.