Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I am a little unhappy that I did not receive the part that I intended to. This is the part that I ordered.
BLUE STREAK (HYGRADE MOTOR) V375 PCV Valve by BLUE STREAK (HYGRADE MOTOR) - V375 1
This is what I received.
Intermotor parts. A loose PCV valve without a printed package. V375 printed in the box but the part number printed in the part is 2343., I am certainly confused.
I would like you to show the excat part with real pictures so that not to confuse people who like to buy them. This is the only way that we can veryfy with the part showing it outer apperence as well as with part number in your web site. Now I am hesistent to buy parts again on my next visit.
Thanks
Aj.
Great selection, good place for parts if you are planning a project. I used to buy from the USA, now I buy from Parts Avatar to support Buying Canadian!
Hi Bry,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I'm very happy with the endlinks I got! They are better than what actually came on my jeep! The factory endlinks didn't even have a valve to add any lubrication!
Hi Nicole,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Cabin Filters purchased from a Dealer / Garage can be very expensive. I searched the web for an alternative and found Avatar. The price was too good to be true. I purchased a pack of 3 to save on shipping as well. Thanks Avatar.
Hi Richard,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Ordered many parts for my truck, always received the right parts.
Parts Usually arrive within a week sometimes a little longer, so if you urgently need a part you can't buy it there. Other than that you can't really beat their prices.
Hi Adham,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I ordered a bug screen for my car and it came pretty quick in the manufacturers box.
Hi Bob,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Easy to order and received fast. I generally don't give reviews but it was a good experience. I would order again if needed.
Hi Lorne,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Very pleased, pricing and delivery was very good, parts arrived very quick as advertised!
Hi Mel,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Wonderful product but very slow to arrive. Should offer an overnight option for clients but all in all good deal and product
Hi Marie,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Fit perfectly. Works fine. Great service. A+++Thanks and Merry Christmas!
Hi Justin,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Buying from Parts Avatar was easy and it was the best price for an O. M. Volvo part. Great job. Thanks.
Hi Thomas,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Really enjoyed working with Parts Avatar. Happy with the prices and the transaction process.
Hi John,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I bought parts for the 2007 ES Mitsubishi Outlander: 2 out of 7 ordered parts are the wrong fit - despite the description saying it is model specific.
Hi Michael,
We are sorry for the inconvenience but as we checked your case history, your vehicle comes with the Front-wheel Drive ( 2 wd) but the part ordered is for the 4WD and AWD version of the vehicle.
The same has been mentioned in the part's description. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Best deal around! My mechanic couldn't get the same parts at these prices in London. Delivery was within a week, not bad at the beginning of Xmas rush. Highly recommend
Hi Bernie,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Easy site to use, item arrive on time. Part fit as said.
Hi Gaston,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Parts arrived quickly and were almost half price compared to local costs. Thank You!
Hi John,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Very fast delivery! Came in time for the fix. Excellent prices.
Hi Mike,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Parts arrived quickly. As ordered. Will continue to purchase from here.
Hi Chris,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Buy a few orders from Parts Avatar and all satisfy so far
Hi Thi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
They were able to get me a rare part eventually. I would buy from them again.
Hi William,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi Ajantha,
We are sorry for the inconvenience but as checked Standard Motor Products ( Intermotor) is a parent company of the Blue Streak. The products are the same and have the same quality and it's just they have different vendors. However, if you wish to return the part, you can contact us at customerservice@partsavatar.ca and we will help you with the same. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.