Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very quick delivery and excellent quality, thanks!
J' ai bien reçu ce que j' ai commander merci.,...,...
Hi Simard,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Fast Delivery, As described, high quality, low prices
Hi Mohamad,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
No need to do business with them anymore, unless you are willing to wait up to a month to receive the parts so not worth in any case. They do not have any work ethic to help customers but make them wait for a prolonged time. This is the repeat mistake.
Hi Ahmet,
This is really very bothersome for us. Please email us your concern at customerservice@partsavatar.ca if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
I was very surprised how fast I received my order.
Hi David,
We are glad to know your experience in doing business with us. Thank you for your feedback!
The part in a secured package. Fast shipment. Thanks!
Hi Brian,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
I ordered this for my 2002 mazda protege5, which this mentioned the part was supposed to fit. I installed it despite it looking different to the original part,
Which didn't fix it obviously. I'd like to return it if possible…
Hi Heidi,
We are very sorry for the inconvenience you had to face. Your case is forwarded to the concerned department and our team will contact you on the e-mail to help with the return. Please rest assured, we will resolve it for you. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Have used Parts Avatar a few times now. Always excellent pricing and fast delivery.
Highly recommended.
Hi Andrew,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
My 5 item order was delivered with only 4 items. Was told an air filter that cost $16 couldn't be delivered unless i would pay $30! WTF is that all about? You offer free delivery on purchases above $49 except for air filters? I'll give Avatar one more chance on a future order and as of today, I've yet to receive my refund for the filter.
Hi Scott,
We are sorry for the inconvenience. We checked your case history and the part was canceled as per your request. The high shipping charges were applicable on the part as they were deliverable with the private service only. Our courier partners were unable to deliver that to your location. We will take care that you never face such an inconvenience again with us in the future. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Very good service. Good product. Fast shipping. Good quality.
Hi Emmanuel,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Found what I needed. Got fast replies to my questions. Pricing was very good and delivery time was better than expected.
Hi Joyce,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Needed to do a front end on my Silverado. Local brick-and-mortar shops needed 3 days to get my parts in and wanted over $600. I had to wait 7 days for the same parts (same brand names and everything) but only paid $270 - delivered to my door. Absolutely worth the extra wait.
Hi Christopher,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Very prompt service. Site was easy to use, price was great and awesome follow up to ensure customer received order. Thank you.
Hi Jag,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
After a delay in getting the parts from elsewhere the were delivered timely.
Hi Ken,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Delivery was way too long. It seems like you offered parts that you did not have readily available.
Hi Randy,
We are sorry for the inconvenience. The order was placed for ground shipping. It usually takes 5-8 business days for the parts to be delivered. As checked your order was placed on Dec 14 and delivered on Dec 20. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Prompt and fast delivery, great prices, great service
Hi Alexandre,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Hi M. D,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Worst customer service ever! I received a damaged part and they made me pay for the return shipping fee. The customer service beat around the bush by accusing me of ordering the wrong item, oooffff it was just headache!
Hi Praham,
We are extremely sorry for the inconvenience caused to you. We checked the case history and our team was in contact to resolve this for you. As checked the refund for the damaged part has been processed from our end and we do not need the part back & you can discard that. We will take care that you never face such an inconvenience again with us in the future. Your feedback is valuable to us. Thanks for sharing your feedback.
The order I placed online was fast and very reliable store to purchase your needs for your car.
Thank you for your good service
Hi Maine,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Very good service.Part fit as describe. Will certainly order again with you. Thank's
Hi Michel,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Valerie,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.