Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Parts were exactly for my vehicle. The only negative was the time that took to deliver it.
Found the website east to use and order. Product arrived in a timely fashion!
Hi Brittney,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
This was the first time I purchased from Parts Avatar, delivery was fast, and the part is working well. At the beginning I got the alternator from Amazon and I received the wrong part twice.
Hi Mario,
We are glad to know your experience in doing business with us. Thank you for your feedback!
They had exactly what I needed. Very fast delivery as well.
Hi Dan,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
One little plastic 'washer' was broken, but we could use an old one.
Hi Helmut,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Easy web site to navigate.Chat line was very helpful
Hi Ed,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Ordered friday. Delivered monday. Item as described. Happy customer
Hi Russ,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Shipping was a little slower this time, parts had to come from another wearhouse. These guys are always good to deal with though. Easy site to navigate and get parts.
Hi Chris,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
First time using the site and ordered wipers for both cars. Came quick and were exactly as advertised. Will use again in future.
Hi Jeff,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Was alittle hesitation at first but than they flew through the process and quickly shipped. Waiting for stock to come in for another part and will be purchasing from again.
Hi Shane,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
First time buying from Parts Avatar. I found it easy to find the (right) part I needed and delivery was quick..
Hi Michael,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Order came in on time and all parts work fine. Good quality parts.
Hi Bernard,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
J'ai reçue exactement les pièces que j'avais commander et elles correspondais parfaitement pour mon véhicule
Hi Rene,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I couldn't be happier with the product. However, it took a a very long time for me to receive this item after a placed my order. I would likely buy parts from Partsavatar again but not in emergency situations, the shipping just takes too long.
Hi Ben,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I recieved my items in a promt fashion, site was easy to use and the obscure part i needed was easy to search for and purchase.
Hi Andrew,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
It is the correct part and delivery was on time. Great service
Hi Daniel,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The parts arrived within the estimated date and they are exactly what I ordered, 100% satisfied.
Hi Jim,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Thank you for a job well done. All parts fit well.
Hi Chris,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Fast. Correct. Parts showed up on tim and were perfect fit
Hi Steve,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
They sent me the wrong parts. I had to pay the return shipping, and then they charged me a restocking fee. They didn't communicate anything with me, but they had no problem taking and keeping my money. I wanted to keep my business in canada, thinking they'd be honest, but this company is run by thieves.
Hi Mike,
This is really very bothersome for us. Please email us your concern at customerservice@partsavatar.ca if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Walter,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.