Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered windshield wiper blades and an air filter. Arrived quickly and way cheaper than the local shops. Was skeptical because a lot of the reviews weren't that great, but am happy to have had a good experience.
Easy order process
Quick delivery
Responsive customer service
Hi Paul,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Thank you for the speedy delivery and great service.
Hi Jake,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Fast delivery and always has the parts needed. Never had an issue with the many orders and parts are of excellent quality.
Hi Jason,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Returns suck, not worth the money and parts are garbage. Don't use this company for your parts. I order wheel bearing for my car and they would not fit and then wanted to charge me for return shipping
Hi Brandon,
We are very sorry for the inconvenience you had to face. The case details are shared with the returns department and our team will reach out to you for the same. Please rest assured, your case will be resolved soon. We will take care that you never face such an inconvenience again with us in the future. Your feedback is valuable to us. Thanks for sharing your feedback.
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Hi Mel,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
The part that I ordered arrived early and it fit correctly. However the electrical cable was too short and made the installation far more complicated than it needed to be. If it was 2-3 inches longer it would have been fantastic.
Hi Omar,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Found the part i was looking for very quickly. Easy to use.
Hi James,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Installed and worked great. A good brand and product.
Hi Jacques,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Never make deal with them!
They send you wrong items and do not take responsibility and liability!
YOU WILL LOSE YOUR MONEY!
Hi Major,
We are sorry for the inconvenience caused to you. As we checked your case history, the parts were installed and used for a period of time. The installed parts can only be replaced under warranty. Our team is in contact with you for the same. Please rest assured, your case will be resolved soon. Your feedback is valuable to us. Thanks for sharing it with us.
I was happy with the prices, but the pick up took a week. The shipping company was fast and efficient, just don't understand why it took 7 days to have it picked up.
Hi Joyce,
Thank you for taking out time to rate us. Your feedback is truly appreciated. We certainly will work on your feedback to improve our services.
Every thing was perfect fast delivery will definitely do business again.
Hi Dean,
We are glad to know your experience in doing business with us. Thank you for your feedback!
I installed the left rear door lock actuator on my f150 and it doesn't ground through the door pin like it supposed too, had to bypass switch and wire to ground directly.
Hi Colin,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I want to return 2 items that I received but it is very complicated
Hi Robert,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I received the exact parts that I ordered within days of ordering. Thanks
Hi Wayne,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Everything seems to be in order package seems to be undamaged but I have not opened it yet, with that being said. The package came a little faster than previously said and that was nice but again I have not yet opened the package to install them, so I hope everything is in good standings.
Hi Glen,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Will use partsavatar again, I recommend trying them to get the correct parts first time.
Hi SC,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
The item works fine, fits just like the original but the standard free shipping was slow with difficult to find tracking which took a week to get here.
Hi Dave,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
I ordered my part Nov. 6 and got before the date I was told I will use Parts Avatar again true Professionals thank you
Hi Robert,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Received my package, parts fit the way they are supposed to fit. Price was reasonable. Took 4 business days to process and send it out. Received the parts the same day they were sent.
Hi Steve,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jon,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.