Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Always satisfied with Parts Avatar! Fast delivery and great parts!
I am completely satisfied with all my parts I get from Parts Avatar, plus it is a Canadian site for me, no US funds.
Hi Larrie,
Happy to hear that you are satisfied with out products and services. We are looking forward to doing business with you again.
The part was available for a fair price. The part was delivered on time, within 1 week.
Hi Ken,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
Knowlegable staff. Easy to deal with, The MC arrived earlier than expected and came just as described. A quality part performing excellently. Will definetly deal eith Parts Avatar in the future,
Hi Paul,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Great and speedy service. You were a great help in completing my repairs on my car. Thank you
Hi Richard,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
It was Easy ordering from parts Avatar, and also they were quality parts!
Hi Jason,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
My first time experience
Ordering car parts on line
And
It turned out to be EXCELLENT
Your website is very CLEAR and USER FRIENDLY
Thanks again
Hi Bahram,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
The part fit well. The price was super but shipping was terrible. The part is a big part arrive at my home half cover with bubble wrapper. Could see what it was all four corners where open. Very bad wrapping.
Hi Valerie,
Thanks alot for sharing your experience with us. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better next time. Thanks again for sharing your valuable feedback with us.
Make sure you purchase the clip that consolidate the wiper as they don't come with the wipers.
Hi Nathalie,
We appreciate you for taking the time to share your feedback. We’re sorry your experience didn’t match your expectations. If you have any more issues like this, please feel free to connect with our online support team. We will be happy to assist you with any concerns that you might have. Your feedback is valuable to us. Thanks for sharing it with us.
The part arrived sooner than expected and it was the correct part. This was the first time dealing with them so I hope next time will be good as well.
Hi Stephen,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Not much to describe,got me the right parts at a good price.
Hi Wayne,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
Speedy and amazing customer service! Will definitely choose them again for other parts!
Hi Orion,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
The brakes and parts fitted as they should great service, love it
Hi Peter,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
It was good pleasant and very helpful because i got my order very fast
Hi Jake,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Quick and easy service and no problems great service
Hi Ralph,
Thanks alot for sharing your experience with us. Your feedback is valuable to us.
Colis est arrivé bien emballé, c'était ça que je m'attendais
Hi Carlos,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Fast delivery
My garage could not have a better price, he told me order it no problem.
The order was above his cost price
And he was surprised that your are based in Canada
Hi Carl,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Placing the order was quick and easy. I did receive half the order 2 days later and the other half on the 3rd day, but that's the shipping company. The website did show 3-5 days for shipping, so everything in 3 is excellent.
Hi Doug,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Parts arrived on the date given and the quality was very satisfactory.
Hi Mick,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I am satisfied because they came brand new in a box as described even the box was in good condition. The parts fit. I stopped ordering from other places like the parts monkey because of those issues
Hi Byron,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi Louis,
Really great to hear about your shopping experience with us. We hope to do business with you again.