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Parts AvatarReviews 2,814

2.5
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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
604
value
407
shipping
416
returns
305
quality
1,462
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10,543 reviews
Canada
1 review
1 helpful vote
Follow Annie U.
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Dans les sous-modèles indiqués, l'impreza était mentionnée, mais ce n'était pas les plaquettes de frein qui convenait à mon véhicule.

Date of experience: July 1, 2023
Gloria C. Parts Avatar Rep
over a year old

Hi Annie,

We are very sorry for the experience you've had with us.

As we have checked, our team is looking into this matter and you will get an update soon. Please rest assured that we will get this resolved for you. Kindly allow us some time.

For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.

Canada
1 review
0 helpful votes
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Quick shipper.quality parts
July 1, 2023

Great job and great work by both the artist of this painting on this sub who has a lot to say on the matter but also a great piece by both artist of this art is very well written by both of them so you can really enjoy the piece as a result and I think it would look really good in a painting with the artist in mind as a reference for a new artist and I would like you guys as well as me to help me get the work out for you as a person to get this piece of artwork that you guys have been looking forward for the past couple years I will definitely look forward and look into this and look into the work out of this work in future work in future to get the work that I have to work with the artist that you have a good job on the work you have done and the way that I have been working with the work you guys have done for the art is that I have also have been working in a very professional work on this is a great work on this piece and the art that I have a very how's that?

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Wayne,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Great Quality and Service
July 1, 2023

I have ordered multiple parts and every transaction has been flawless

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi John,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Fantastic site!
July 1, 2023

Weekend warrior...I mean mechanic here! This site has such a variety of parts...I can choose quality over price or vice versa! When they are shipping to me I am able to get started on the project faster.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Shane,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.

Canada
1 review
0 helpful votes
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Ordered a part I didn't need
July 1, 2023

It came a day earlier than I had expected. Ended up having to return it and it was a super easy process and I got a full refund lightning fast. Great service, great prices, cheaper than anything else I found.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Nick,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.

Colombia
1 review
0 helpful votes
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Most affordable
July 1, 2023

The have the best price in whole Canada and the product was also great

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Ishant,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Great Experience
July 1, 2023

Been buying all my vehicle parts from Parts Avatar for a few years now and it is so easy, convenient, and prices are reasonable.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Dominic,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
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Exhaust manifold
July 1, 2023

Great price and arrived on time. Ordered a 2002 Toyota corolla exhaust manifold.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Muhammad,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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O2 sensor worked
July 1, 2023

I bought the wrong O2 sensor, Parts Avatar were kind enough to take it back, I ordered the correct one, it arrived quickly and worked without any issues.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Michael,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Return order
July 1, 2023

I received the wrong part and returned it. I'm still waiting for information to continue the process to get the correct part

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Don,

Thank you for taking out time to review us. Please share your concern with us at customerservice@partsavatar.ca or you can also contact us on Live Chat. We will be happy to resolve your issue. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Great service
July 1, 2023

The parts were as described and the shipper was actually quicker than they had said. I will definitely deal with them again.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Frank,

Glad to hear that you had a good experience with us. Looking forward to doing business with you.

Canada
1 review
0 helpful votes
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Customer service is terrible
July 31, 2023

It was such a great experience with parts avatar that I am now using rockauto to order my stuff

Date of experience: July 1, 2023
Gloria C. Parts Avatar Rep
over a year old

Hi Jason,

We are very sorry for the experience you've had with us.Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.

Canada
1 review
0 helpful votes
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Rotors/Pads
July 1, 2023

Delivery as scheduled, Raybestos parts fitted on my GMC like a glove. However we would suggest that the outside of the rotors be painted black as now rusted spot started to appears..

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Claude,

Thanks for taking time out to share your feedback. We value customer’s feedback. It is duly noted. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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On time in good condition
July 1, 2023

Placed order parts came happy George like getting what I order

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi George,

Thank you for sharing your feedback. Looking forward to seeing you again soon.

Canada
1 review
0 helpful votes
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Easy peasy
July 1, 2023

I ordered, paid and in no time was in my hands….great experience

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Glenn,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Jeep parts
July 1, 2023

Easy to order your parts from home online at excellent prices and have them shipped right to your door.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Dan,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Good very good
July 1, 2023

Parts received fast and fit just right,will order soon merci.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Pierre,

Thank you for taking out time to rate us. Your feedback is truly appreciated.

Canada
1 review
0 helpful votes
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Perfect
July 1, 2023

I ordered many parts for my car on this website and they always arrived on time.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Mathis,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Illinois
1 review
0 helpful votes
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Great service
July 1, 2023

Getting the brake parts from parts avatar was a lot better than getting them from Canadian tire. Took three weeks waiting for the parts from Canadian tire. No contact from the customer service had to cancel in the end took three days from parts of a tire. Thanks again.

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Marc,

Thanks a ton for sharing your experience with us. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better next time. Your feedback is valuable to us. Thanks again for sharing it.

Canada
1 review
0 helpful votes
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Great as usual
July 1, 2023

Always fast shipping and parts at a great price. I will order again

Date of experience: July 1, 2023
Ananya G. Parts Avatar Rep
over a year old

Hi Manon,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.