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Parts AvatarReviews 2,814

2.5
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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
604
value
407
shipping
416
returns
305
quality
1,462
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10,543 reviews
Canada
1 review
0 helpful votes
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Excellent!
July 6, 2023

Parts that I ordered fits perfectly and the shipping was fast. I will purchase again!

Date of experience: July 6, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Sebastien,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Satisfied customer
July 5, 2023

Website is easy to navigate and find everything that I was looking for. Shipping was fast and free.

Date of experience: July 5, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Devon,

At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.

Canada
1 review
0 helpful votes
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F350 brake parts
July 4, 2023

Parts were ok, had to physically check due to packaging all damaged

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Trent,

Thank you for taking out time to rate us. Your feedback is duly noted. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better next time.

Canada
1 review
0 helpful votes
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Quick and efficient
July 4, 2023

Part shipped quickly and was as ordered, no problems.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Collin,

Glad to hear that you had a good experience with us. Looking forward to doing business with you.

Canada
1 review
0 helpful votes
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Excellent Service
July 4, 2023

We always get fast good service - very happy with Parts Avatar!

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Linda,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Brake pads
July 4, 2023

The website was clear and easy to understand. The pads I ordered, came as specified and I have been happy with their performance.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Vince,

Happy to hear that you had a good experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Auxiliary Battery
July 4, 2023

Price was a little high but it was delivered quickly and fit perfectly in our 2015 Mercedes B250.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Mike,

Thanks a ton for sharing your experience with us. Your feedback is duly noted. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Very satisfied but...
July 4, 2023

Very satisfied but when is bought the part saw it reduced moments later. Contacted customer service produced a picture of reduced price but would or could not reduce the price of part further.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Lorraine,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
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Great Alternator
July 4, 2023

Fast, part was like new, got a Ford Focus with 380,000 km on it back up and running.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Tim,

Thank you for taking out time to rate us. Your feedback is truly appreciated.

Canada
1 review
0 helpful votes
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Works
July 4, 2023

Works and fit perfectly, good over all and was not damaged. It was well packaged.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Steve,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

New York
1 review
0 helpful votes
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Fast delivery
July 4, 2023

4 days after complete my order the parts arrived as i expect.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Rejean,

Thanks alot for sharing your experience with us. Your feedback is valuable to us.

Canada
2 reviews
0 helpful votes
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Love you people
July 4, 2023

Love you people People that try their hardest to make sure you get your parts on time and the right part

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi James,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Quick delivery!
July 4, 2023

Easy to use website. Shipped quickly and item was exactly what I needed.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Kristina,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Satisfied customer
July 4, 2023

Straight forward parts purchase. I was able to confirm the parts would fit my vehicle.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Pat,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Satisfied
July 4, 2023

I was very pleased to be able to find the part that I wasn't able to get from the dealership because it had stopped production on parts for my vehicle. Thank you parts avatar I will be back for sure!

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Jill,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
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Spark pligs
July 4, 2023

Easy but the follow up texts are annoying. I have had 4 follow texts asking if i received my product.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Cynthia,

Thanks a ton for sharing your experience with us. Your feedback is duly noted. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great
July 4, 2023

Ease of use was great. Found the parts I was looking for. Decent prices.

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Allen,

Really great to hear about your shopping experience with us. We hope to do business with you again.

Canada
1 review
0 helpful votes
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Amazing!
July 4, 2023

Amazing! Satisfied :) happy with my order and esofor a first time order g parts online!

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Allyssa,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
Follow Y Z.
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Parts Avatar experience
July 4, 2023

I use parts avatar and tell my friends about it haven't had a problem with any parts I've ordered or parts I've ordered for friends

Date of experience: July 4, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Yvonne,

At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.

Canada
2 reviews
4 helpful votes
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Hub assembly
July 3, 2023

Great quality and reasonably priced! Free shipping also helps as well

Date of experience: July 3, 2023
Ananya G. — Parts Avatar Rep
over a year old

Hi Paul,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.