Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Parts that I ordered fits perfectly and the shipping was fast. I will purchase again!
Website is easy to navigate and find everything that I was looking for. Shipping was fast and free.
Hi Devon,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Parts were ok, had to physically check due to packaging all damaged
Hi Trent,
Thank you for taking out time to rate us. Your feedback is duly noted. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better next time.
Part shipped quickly and was as ordered, no problems.
Hi Collin,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
We always get fast good service - very happy with Parts Avatar!
Hi Linda,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
The website was clear and easy to understand. The pads I ordered, came as specified and I have been happy with their performance.
Hi Vince,
Happy to hear that you had a good experience shopping with us. We are looking forward to doing business with you again.
Price was a little high but it was delivered quickly and fit perfectly in our 2015 Mercedes B250.
Hi Mike,
Thanks a ton for sharing your experience with us. Your feedback is duly noted. We hope to serve you in future too.
Very satisfied but when is bought the part saw it reduced moments later. Contacted customer service produced a picture of reduced price but would or could not reduce the price of part further.
Hi Lorraine,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Fast, part was like new, got a Ford Focus with 380,000 km on it back up and running.
Hi Tim,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Works and fit perfectly, good over all and was not damaged. It was well packaged.
Hi Steve,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
4 days after complete my order the parts arrived as i expect.
Hi Rejean,
Thanks alot for sharing your experience with us. Your feedback is valuable to us.
Love you people People that try their hardest to make sure you get your parts on time and the right part
Hi James,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Easy to use website. Shipped quickly and item was exactly what I needed.
Hi Kristina,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Straight forward parts purchase. I was able to confirm the parts would fit my vehicle.
Hi Pat,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
I was very pleased to be able to find the part that I wasn't able to get from the dealership because it had stopped production on parts for my vehicle. Thank you parts avatar I will be back for sure!
Hi Jill,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Easy but the follow up texts are annoying. I have had 4 follow texts asking if i received my product.
Hi Cynthia,
Thanks a ton for sharing your experience with us. Your feedback is duly noted. We hope to serve you in future too.
Ease of use was great. Found the parts I was looking for. Decent prices.
Hi Allen,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Amazing! Satisfied :) happy with my order and esofor a first time order g parts online!
Hi Allyssa,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I use parts avatar and tell my friends about it haven't had a problem with any parts I've ordered or parts I've ordered for friends
Hi Yvonne,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Great quality and reasonably priced! Free shipping also helps as well
Hi Paul,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi Sebastien,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.