Parts AvatarReviews 2,814

Good service, quick
The Wilson reman alternator was I thought poor quality, the lower mount had oblong hole
And a few mismatched retaining screws on regulator

Delivery was quick, part had no damage (great packaging). It was a bit expensive though.

Bought high-end Bosch brake pads and high-carbon content brake rotors for a better price than what I could find locally.

I received the caliper as ordered and in good time. The only objection I have is the core charge for the old part and the shipping cost to return it for credit. The new part was $67.59 ca which was a good price. The core charge was $88.40 and the shipping cost to return the core was $27.65. So my actual cost for the part was $95.24 which is not such a good price. Because the right caliper was back ordered, I cancelled and found it on Amazon for $67.69 with tax & shipping, no core charge. Henceforth I will check Amazon first before I shop Parts Avatar.

I preferred to cancel my order because I did not receive any solution because I was waiting for 64 hours and my order never shipped. VERY SLOW SERVICE. And his answer was wait until next week

Bought a blower motor for my truck which did not fit they told me that it is for my truck the bracket was off I had to use old bracket and the wiring was reversed they do not respond in decent amount of time and they make excuses I would never deal with them again poor quality workmanship and customer service

The product I ordered does not fit 100% even though it is the correct reference as per the description.

I ordered some brake rotors and pads for my wife's mini van.
Got the parts and started to install them.
When I pulled the rotor and compared I found that the rotor they sent me was an inch smaller in diameter than the ones that were on there.
The ones I order said OEM. Well they definitely are not.
My wife needs the van daily, so I had to go to my local parts store and get Rotors.
I talked with the parts guy and he said there is only one size rotor for that model of van, so I googled it and low and behold it says rotor size was supposed to be 330mm they sent me ones that are 302mm. So an inch difference.
I have tried to return them, and am just getting the absolute run around. I sent pictures of the Old rotors with a tape measure and the new rotors they sent me with a tape measured length.
I even Screenshot what Google said for OEM rotor size for that make and model of van.
Well... apparently that is not enough.
They are asking me to pull the FRONT rotors now and take a "comparison" photo. How am I supposed to pull the front rotors when I have the wrong parts to replace them with?
I have been emailing with these guys for Days! They won't respond for a full 24hour period, and it's always the same response when they do respond.
I've have order over a thousand dollars in parts the last 6 months or so.
This will be the last time I use them, absolutely unacceptable customer service.
I'm going to try Rock Auto and see if they're and better.
Worst comes to worse, I go back to my local parts store for where mistakes are much more rare and refunds are instant.
You'll probably never see this review, because they'll either block it or stuff it 500 pages down.

I ordered what the website said was the correct brake pads for my truck. When they arrived the same ones were sent for both front and back. Disappointed as I needed them right away, and had to go elsewhere and put out more money.

Pitman arm didnt fit. Customer support was quick to point out the tiny notes which arent clear to begin with. Spent a small fortune here over the years but will never be returning. Enjoy the tiny bit of profit you made on the pitman arm because that's it.

Want what i pay for and not have to order again. I nor à millionnaire and i cant affored to pay 2 times will waiting for à refund,the wrong part i received was retourner by purolator, like à part i refusée délivré, you guys pur
T the wrong sticker on my items my car needs to have a allinememt the only way i can afford to pay for it is if i remove the ball joints my self without to work all day on it and loose à day off work,my tirés are geting used,and if you look at my ôter orders last 4 monts the ball joint is the last part of 7,this $#*! is making more and more damage to my New pièce all redy instaled. And Andy why the $#*! do you tell me you will send me to à other département and they will answer me in 24 to 38 hours by e mail when we where in a chat if it was you that was qoing to e mail me the same $#*! you just told me?.?

You use to be part of all my car problèmes solutions.now you are just my problèmes,my stuff shoold be on its way by now yours is. I dont have time for this $#*!

Im keeping a screen shoot of all are conversation and i will write on this situation where ever i can if i dont see my souffre on its way and i will take the time to do so.

So Andy stop beeing polite and make it happen happen i was expecting 3 business days for my delevy, you have pictural of de $#*! i recieved,purolator as your stuffe on its way you have my money well i expecting you send my souffre or i promes i will take 2 days off and do you bad press every were i can.

Have a Nice day

Look at the pictures not hard to see Whats the probleme.

Gallant yannick

Great selection, web site easy to surf in, assistance always available when needed.

J'ai une piece qui ne convient pas a ma voiture, j'ai la facture mais pas la boite qui était endommagé par la pluie, donc inutilisable et je ne peux pas vous retourner la piece a cause de cet inconvénient. Que dois je faire de cette piece?

Great parts. Excellent fit. Excellent quality. Excellent shipping. Job well done

Better information, like dimensions and better description would save time choosing the right part and easier shopping experience.

Order rear break calibers for Elantra, received two different calibers, where only one would fit my car, had run to local parts store to save the day. Wrong parts were send, this is unacceptable to me, I will check other part suppliers before I would ever order again from parts avatar,

I'm glad I was able to find cabin air filters for the ram promaster 1500 which are otherwise difficult to find. An acceptable price and fast shipping. Thanks Parts Avatar

Tire rod end, hubs, axle, rotors, pads, upper control arm all were great!

Very good. Had the parts we needed and very fast delivery.

First time purchase from this company for a part no longer stocked by GM. Looks like I will be buying more items in the future.