Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Fairly efficient process as are most online purchases.
Easy to find part and order. Part came as quickly as expected
Hi Mike,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I ordered a part for my truck on the 1st of August and the shipment got delivered to me on the 3rd Evening and got the same fixed with my Machanic on the 4th. After placing an order, I received an email from the support team within half an hour that the part is out of stock and also they provided me with substitute parts that will be the best fit for my truck. I was worried because I was not aware whether the substitute part will fit my vehicle or not and when I took the part to my mechanic he said that the part I received is the best for my truck. I was very excited that finally my vehicle was getting fixed. I will surely recommend Parts Avatar to my Family and Friends.
Thank you, Parts Avatar for such a best experience!
The grille was the exact one I ordered, came in quickly, installed very easily and fit perfectly.
Hi Kalan,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
J'ai trouvé Site facilement ce que je cherchais, et la livraison a été rapide.
Hi Alain,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I usually find everything I'm looking for with great pricing and fast shipping - highly recommend Parts Avatar
Hi John,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Very good service. Will order again. Parts for both my cars
Hi Dante,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Great price, fast delivery. The only downside is the warranty which may be shorter.
Hi Marc,
Thank you so much for sharing your experience with us. Your feedback is duly noted. We are looking forward to doing business with you again.
Parts for a 15 yr old truck, in stock, good quality, delivered in 2 days and actually fit. (No modifications needed.
Highly recommend Parts Avatar!
Hi Rob,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Great prices and service wish I didn't have to wait for it to be shipped but cheaper than trade cost at my local auto parts
Hi Wayne,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Rien à dire pour le moment, je n'est pas encore installé la pièce.
Hi Vanessa,
Thank you for taking out time to rate us. We are looking forward to a detailed feedback once you install the part.
That was extremely fast delivery, job well done. Keep it coming!
Hi Chris,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
I own a GMC Safari and I love it, but I know Jack squat about cars.
Parts Avatar helps ensure I get the right parts so when combined with a shop manual, YouTube and a couple gear heads, I have been able to maintain my vehicle without making my Van a money pit.
Hi Adam,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Exact part Arrived quickly and as described. Fit perfectly. I was directly right to the correct one on your site. Thanks
Hi Geoffrey,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Bought alternator and voltage regulator. It was packaged in a large box with no protection in box. It rolled around in box and damaged regulator.
Hi Mike,
Thank you so much for sharing your experience with us. We sincerely apologize for the inconvenience you had to face. Please feel free to reach out to us at customerservice@partsavatar.ca or contact our online chat platform if your issue is still not resolved. We will be glad to help you. We will also take care that you never face such an inconvenience again with us in the future. Your feedback is valuable to us. Thanks for sharing your feedback.
Merci pour la pièce je vais l'installer demain
Je serai un client fidèle avec vous
Hi Mohamed,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Best price, fast delivery. Overall good transaction!
Hi Eric,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Product was as describe fit perfect. Shipping was fast. Good to deal with.
Hi Mark,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
It was great besides me messing up the type of sensor
Hi Albert,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
My experience with the service was good. But as i am not much of a typist it would be nice to Have a more personal experience by being able to talk with a agent Via phone. There delivery service is fast, placed order on July 27/2023 and received it on July 29/2023. Great for DIY.
Hi Gerard,
It's great to know that you had a wonderful experience shopping with us. Unfortunately, our phone lines are not active due to technical issues. We will soon resume our calling services. We are looking forward to doing business with you again.
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi Bob,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.