Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
2nd experience with this website - 1st cost me over $100 in shipping fees for incorrectly listed parts; this time I was going to place an $800 order and the estimated shipment arrival was 7 to 14 days? How do you plan for that with customers etc. Rock Auto here we come!
Always the right parts for my truck. 1991 gmc. Scencer speed switch. Transmission mount. Center mount for drive shaft. Motor mounts.
Hi Bruce,
Glad to hear that you are elated with our products and services. Thanks for sharing your valuable feedback with us. We are looking forward to doing business with you again.
Happy with my purchase good prices and speedy delivery!
Hi Daniel,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Very good, part fit very weel, my happy fast shipping
Hi Alex,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I am a satisfied customer. Will order again if i need parts.
Hi Lem,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The disc arrived super quick, has already been installed. Thank you for the incredible service.
Hi Bela,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Everything was perfect from the start until I received the part. Quick delivery, great product! I strongly recommend and will order again from Parts Avatar!
Hi Francois,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
I needed quick delivery and Parts Avatar came through.
Hi Gordon,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Picture on website a gallon received a quart No help just excuses
Hi Mike,
We are very sorry for the experience you've had. We would like to inform you that the images on our website are generic in nature. However, the part description's are specific. As checked in your case, the quantity of the part that you have ordered is 1Litre which is mentioned in the description. We sincerely apologize for the misunderstanding.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Terrible product failed after two months, bought left and right both crackled.
I do not recommend in any way!
Hi,
We sincerely apologize for the inconvenience you had to face. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Hi Wojciech,
We sincerely apologize for the inconvenience you had to face with us. As checked, the part that you have ordered should fit the vehicle which comes with Front Dual Piston Calipers. However, since your vehicle comes with Single Piston Caliper, this part is incompatible with your vehicle. The same is mentioned in the description of the part in the website. We are really sorry for the issue.
Please rest assured that our team is working on your case. Please allow us some time to get will get back to you with a resolution. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I use to get parts from a USA online store. Had to pay shipping and the dollar exchange. The shipping and exchange sometimes came to more then the parts price. Then I discovered Parts Avatar. Here in Ontario, great prices and selection. And free shipping. Now I only buy here.
Hi Bob,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Easy to order parts. Chat line let me know that the parts were in stock
Hi Barry,
We are glad to know your experience in doing business with us. Thank you for your feedback!
I ordered, I paid, it shipped, I got it, my mechanic put it on. Car works, I'm happy to drive.
Hi Steve,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I ordered a transmission line for my GMC Yukon. The part was 1/2 the price of local parts stores.
The price of the part was a bit more than Rock Auto, but the free shipping from Parts Avatar made the difference. The part was shipped in a large box (approx 5' long) and shipping from Rock Auto made the part a fair bit more expensive.
Hi Jody,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Fast delivery and plenty of options to choose from.
Hi Joseph,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I have purchased parts for both cars over the last few years and parts are of quality and the service is excellent.
Hi Perry,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Good prices, and quick delivery of parts, never disappointed. Thanks Parts Avatar!
Hi Darin,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Part was identical to original. 10 minutes to replace. Problem fixed, code cleared.
Hi Paul,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
Part was exactly as described. After checking the internet to see if I could replace this part myself and learned I could, it was just a matter of getting the part. Which Parts Avatar had and with the great descriptions and photos online was able to ensure I was getting the correct part
Hi Rebecca,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mark,
We are very sorry for the experience you've had with us.Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.