Parts AvatarReviews 2,812

My parts sat on the shelf in their warehouse for a week after I placed the order before getting shipped. This is unnacceptable. I will never place another order through parts avatar. Complete regret.

Les produits auraient dû être mieux emballés, pas suffisamment de protection, résultat, produit endommagé. La compagnie ne répond pas à nos chat et commentaires, le client est ignoré, dommage et triste. Je ne pourrai pas recommander cette compagnie

I ordered an exhaust manifold for a project car and it arrived on time.

Great to be able to source a Canadian based company for variety of parts at reasonable prices.

Il pourrais être intéressant de rentré les informations de transmission manuelle ou automatique quand on rentre nos information de véhicule, j'ai commandé un starté automatique pour mon ford ranger manuelle par accident, car l'information est écrit petit et pas clair au moment d'acheter le produit merci!

Transaction easy to complete. Excellent price. Only one caveat, not for price avatar but directed to the courrier that was used. Completely Ignored the half dozen 'THIS SIDE UP' signs and pictograms. SO it could have been an oily mess. But that's on the delivery guy, not the vendor.

I have been browsing the parts availability for a while and finally decided to try ordering something.
The customer assistance is good and availability of parts and description id very good! My part was delivered within the time posted when I ordered!

It's an online service. I do the work and they ship it out. No different than anywhere else.

Quick getting to me, great price and fit my car perfectly.

Received item on said delivery date. Correct part # on box but different part in box.

Good service on order placement. Problem was the delivery provider who delivered to wring address. How can the not know the difference between 44 and 54.

Order was perfect. The right product, the right quality and customer service was great.

Rock Auto is a better option than Parts Avitar, body parts I received were damaged beyond repair.
Customer Service is a joke I would never deal with these scam artists again.
3 out of 4 corners of the new hood were folded over

They say stuff will be delivered in a certain time frame, good luck if your parts are even shipped by the end of the time frame. Have you waiting on parts for forever. Avoid this place at all costs. Customer service is horrible as well.

I had waited 3 days for parts to be picked from Mississauga location when finally arrived they were wrong. No courtesy to from staff for suggestions on alternative substitute to make my day any easier. I don't recommend them. If management like to contact reach out to me.

Just the parts I needed, fast and accurate. Thanks

Our vehicle is discontinued and therefore many of its parts are difficult to acquire and/or too expensive to warrant purchase from the dealership, but Parts Avatar had what we needed for less than half the dealer's cost and the parts arrived earlier than expected.

I read the reviews, they were fine. I ordered from them, rear and front brake, the delivery was late even if it was urgent and you contact them, they don't care.

I received the brakes, the front were fine, the rear, the brackets were missing. I contacted them, they told me they will get to it fast. 2 weeks later, I had to buy the brackets, they keep ask me for pictures and repeat myself, and they do nothing about it. They offered me a $10 discount if I buy something else from the. The brackets cost me $35. I had to find a ride to go toy job and back. They don't care, still waiting for a reply from them. You have to repeat yourself and show them same pictures of the issue, they don't reply with was said before. They don't care won't buy from them again.

I ordered a pile of filters and the shipping was delayed. I was upset but customer service explained the delay and even compensated me. I'll definitely keep buying my parts with them.