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Paper Help

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GB
1 review
13 helpful votes
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Plagiarized Paper
November 3, 2015

My paper was 80% plagiarized and upon asking them to remove it, they asked me to provide them the reports. I even sent the screenshots of my tutor’s comments. They still refused to remove the plagiarism. Whatever these guys state on their site, their services are absolute crap. They just want to get your money and nothing else.

Date of experience: November 3, 2015
Bulgaria
1 review
0 helpful votes
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I've got big troubles because of you, guys! My tutor officially announced in front of the whole auditory that my essay is the best one and most unordinary! And you know what it means? It means that I'm bounded to order all my next assignments at your service to keep it up and not be ashamed next time! I'm glad to know that I at least will have a lifetime discount for that

Date of experience: May 14, 2015
California
1 review
11 helpful votes
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A week ago I ordered a research paper about some stuff from XX century with 5 days deadline. I received it with some time before the deadline left, which is the first advantage.
Writer mentioned everything I asked him to - second advantage.
I got a good mark - third advantage

Date of experience: December 3, 2014
Virginia
2 reviews
3 helpful votes
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Totally Satisfied!
January 13, 2016

Time was almost catching upon me and my research paper was unedited. It took the intervention of professional editors at literaturereviewhelp.com for me to submit my paper already edited in time. I highly recommend them for all your custom writing needs

Date of experience: January 13, 2016
Canada
1 review
0 helpful votes
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Unprofessional Communication of the Staff
April 25, 2024

I requested a revision with a deadline of 1 pm. I contacted the staff around 5 pm to inquire about the progress, and they responded that they were looking into it. After 7 pm, I still hadn't received any response from the writer, but I received a very poor revision, which I assume was done by one of the staff members. I ended up revising it myself, which defeated the original purpose of using this service. The staff should have made every effort to contact the writer, and if they couldn't reach them, they should have found an alternative writer immediately and provided me with updates. They did nothing to de-escalate the situation. I was able to submit my assignment literally at the last minute. I contacted customer service in frustration. They offered me a 30% discount due to their lack of professional communication and an additional 20% when I realized the revision was poorly written.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Marketing T. Paper Help Rep
over a year old

Hello, Charlie. I want to sincerely apologize for the inconvenience and frustration you experienced with our service. Your feedback highlights areas where we clearly fell short of meeting your expectations, and for that, I am truly sorry. We understand the importance of timely communication and effective resolution, especially when revisions are involved. It's regrettable that we did not uphold these standards in your case, and I apologize for the lack of professional communication and support you received.

This is to clarify that we have applied a 50% credit to your order for future purchases as a gesture of goodwill. You are more than welcome to utilize these funds towards your future orders.

Thank you for bringing this matter to our attention, and please don't hesitate to reach out if you have any further concerns or if there's anything else we can assist you with.

Warm regards,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Florida
1 review
0 helpful votes
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Poor quality horrible customer service
April 26, 2024

Teo was a service support agent i was speaking to and he was incredibly hostile, rude, and unprofessional. The writers don't answer, and the service doesn't tell u that they use freelance writers and the writers never answer.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
Marketing T. Paper Help Rep
over a year old

Hi, Lauren. Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the experience you had with our team. We've taken immediate action to address this matter internally. We acknowledge the importance of prompt and courteous responses and actively work on improving our communication channels to ensure a smoother experience for our clients. Your full refund has been processed, and the funds should already be back to your original payment method. We deeply regret any inconvenience caused and appreciate your understanding.

If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out.

Yours respectively,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Ohio
1 review
0 helpful votes
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Missing parts and mistakes
October 24, 2023

I ordered report paper with template provided along with other documents. I got my paper returned with a multiple mistakes and missing parts of reports. I had to spent hours to fix it. Almost re-do the whole paper again!

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Tamashi. I'm genuinely sorry to hear about the inconvenience you've experienced with your report paper. This is not the standard of service we aim to provide. In order to better address the issue, could you kindly specify the missing parts or instructions? This will help us to understand and rectify any oversights more effectively. I'd also like to mention that we offer up to 3 revisions absolutely free of charge. Our priority is to ensure your satisfaction. As a gesture of goodwill, I would like to grant you a one-time 50% discount on one of your next purchases (5a5bc3b96a) should you decide to give us another try one day.

Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

Yours respectfully,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Ukraine
1 review
9 helpful votes
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I had a little bike accident and broke my hand earlier this year, therefore I had to buy my thesis. I'm not really into such things, but after getting my order I realised that it's time to change my mind about writing services. Purchased thesis got me an A. Superrrrcoooool

Date of experience: August 29, 2014
New York
1 review
0 helpful votes
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Underwhelmed for an experienced writer
April 10, 2024

Instructions for assignment did inform that examples would be needed from the book for each response. Not many examples/passages were used. Examples that were used were missing sufficient explanation and summarizing into essay response.

Date of experience: March 31, 2024
Australia
1 review
0 helpful votes
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Good service yt a lot of typo's.
May 7, 2024

My layout was already hard to already complete however my first writer did an amazing job. I only needed a few touch-ups but unfortunatly that only did more damage. I ended up fixing my first essay from my first writer and it turned out to be really good!

Date of experience: April 27, 2024
Texas
1 review
0 helpful votes
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Essay on Plato
July 16, 2024

It was OK. It didn't have really a proper beginning sentence with a thesis statement in the essay though.

Date of experience: July 6, 2024
Marketing T. Paper Help Rep
10 months ago

Hi, Jennifer. Thank you for your feedback. We're sorry to hear that the essay didn't meet your expectations. We appreciate your input and would love the opportunity to revise the essay to better align with your needs. As an apology for the inconvenience, we're offering you a 20% discount on your next order (89c97ab248).

Please let us know if there's anything else we can assist with.

All my best,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Ukraine
5 reviews
6 helpful votes
Follow Kadievskaya I.
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Really guys, if you need an essay on English - only this service. They answer on my questions fast and even at night. They saved my courses diploma (management on English online)
Special thanks to Stefanie form support!

Date of experience: December 30, 2015
GB
3 reviews
12 helpful votes
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The writers at Paperhelp completely ruined my assignment. I doubted in the start they’ve mistakenly sent me someone else’s assignment but the writer kept insisting it’s the right one. It couldn’t be, because it was totally irrelevant.

Date of experience: December 28, 2015
GB
7 reviews
2 helpful votes
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Literally saved me!
July 15, 2015

Service is really very good, I used it a couple of weeks ago, when I needed an essay.
Guys, you literally saved me! I was out of time, but my essay was ready in couple of hours!
Support is great, thanks!

Date of experience: July 15, 2015
New York
1 review
8 helpful votes
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I'm really bad with choosing the right words to use. Usually I say something insulting instead of what was intended to. I don't know why I never thought of using someone's help in editing my works, because my bad skills almost cost me a year of college. My life could be easier, but, sadly, it wasn't. Thnx to paperhelp.org. You guys made it easier

Date of experience: July 22, 2014
Illinois
1 review
3 helpful votes
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The writer provided me with a subpar 6 page paper filled with redundancy and fluff sentences. After asking for, and receiving, a revision, I was told I need to pay an additional $100 to acquire the finished product.

The additional amount was not introduced to me until after I had accepted the paper. Which was a problem all on its own because since I'd approved it, I was not allowed to have a refund or receive the original paper in its place to stop the building headache.

Date of experience: December 20, 2019
Alan D. Paper Help Rep
over a year old

Dear client,

Thanks for taking the time for the review.

It looks like the instructions were a bit altered after changes were requested so the writer had to complete a new paper based on the new instructions.

Nevertheless, we are sorry to hear you were not happy with the service you received and would like to offer you a 25% discount on your next orders. Just use your personal discount code - 890c023b04

By the way, you still have $30 on your credits, so you can easily redeem them. It’s even enough for one order.

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Washington
1 review
0 helpful votes
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Thank you for writing essay for me in the short term (only 1 day), it is ok in general but needs some edit. Though it is ok too, cause I never was strong in writing, so my tutor may suspect me in something. I liked that you considered everything that was required.

Date of experience: May 12, 2015
Georgia
1 review
0 helpful votes
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Invaluable
June 13, 2024
Updated review

This site and the writers they use are amazing, fast, and provide exemplary work and communication. They are an invaluable resource when deadlines are looming and help is needed. I can trust that work is original and AI-free

Date of experience: June 3, 2024

Amazing service
November 9, 2023
Previous review

Amazing service. Saves my sanity

Date of experience: November 9, 2023
1 review
0 helpful votes
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Simply awesome!
July 4, 2015

I can compare my experience of dealing with this website to my Apple care experience – the quality of papers is super, support is friendly and welcoming. The quality and effort put into this service makes me want to be back for more.

Date of experience: July 3, 2015
Georgia
1 review
18 helpful votes
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I never write reviews, ever. But this time I feel a need to. This company does not live up to what they offer. It is a scam and the people who have wrote good reviews about them are made up. They use fact account to create positive reviews. Their grammar is horrible and they do not do what you ask. They do not give you your money if you are unhappy with what they have done and the customer service is horrible. Trust me if I Knew what I knew going in I would have not wasted my time and money. I used them as a last resort because I'm in college, have a child and work full-time. Do not use them. Trust me they are in a foreign country and write exactly how they speak over the phone. This is a waste of time and money.

Date of experience: October 13, 2016
Alan D. Paper Help Rep
over a year old

Hello, Ashley.
Can you, please, give me your order id so I can help you?

Overview

Paper Help has a rating of 3.7 stars from 602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, high quality and due date. Paper Help ranks 22nd among Academic Editing sites.

service
267
value
209
shipping
166
returns
165
quality
368
This company responds to reviews on average within 6 days

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5,044 reviews