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Paper Help

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Kentucky
1 review
0 helpful votes
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Poor coustomer service
April 13, 2024
Updated review

Instead of telling what the problem is and what needed to be done. The writer uploaded the paper as it is nearly 5 times with no corrections until I approached support services. By the time I approached it was too late. Spent thousands of dollars but no help.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Marketing T. Paper Help Rep
over a year old

Hello, Priscy. We apologize for the inconvenience you experienced with our service. This is certainly not the level of assistance we aim to provide. We understand your frustration and regret that the corrections were not made promptly. We've issued a full credit to your account as a gesture of apology for the inconvenience caused. You're welcome to utilize these funds for your future needs. We value your feedback and are committed to improving our processes to prevent such incidents in the future.

If there's anything else we can assist you with or if you have further concerns, please don't hesitate to reach out to us. Your satisfaction is our priority.

Warm regards,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org


Great Service!
September 29, 2023
Previous review

Great Service!

Date of experience: September 29, 2023
Canada
1 review
0 helpful votes
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I have overall had a great experience with this site. They have a wide variety of writers and while it does get very expensive, I have found it to be worth it. They are quick to respond and usually offer adequate support.

Date of experience: July 16, 2023
Oregon
2 reviews
0 helpful votes
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Positive experience
January 18, 2017

Feel positive about paperhelp.org. It is helpful for sure and the works are usually completed at the prof level. The last review, for example, was done without any specifications. My teacher was satisfied with it cause it was precise and without errors.

Date of experience: January 18, 2017
Louisiana
1 review
0 helpful votes
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Paperhelp is very convenient and helpful. The writers are top notch and produce high quality assignments. Although the top writers are more expensive, you definitely get what you pay for. Way to go Paperhelp. They are for sure helping me get through this semester.

Date of experience: March 25, 2022
Alan D. Paper Help Rep
over a year old

Hello, Quiana! Thank you for your great feedback. Have an awesome week ahead!

North Carolina
1 review
3 helpful votes
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Recently ordered my first essay, and was very disapointed when my paper was 20 minutes late (at least) and could not get anyone to respond from customer service. After 30 minutes talking to someone on chat, my paper was finally done, but did not include an abstract as I had ordered.

Date of experience: December 1, 2014
Alan D. Paper Help Rep
over a year old

Dear Lyndsey,
I'm very sorry to hear about your negative experience with our service. We found your order in our system and the writer was fined so no such accidents happen in future. Your case was escalated to the Customer service department.

Ohio
1 review
0 helpful votes
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Excellent experience
October 25, 2023

Great experience with last order, timely, professional.high 90's grade. Interaction with customer service was pleasant. Interaction with writer was excellent to the point I have made the writer my favorite and have chosen them to write again for me.

Date of experience: October 25, 2023
GB
2 reviews
2 helpful votes
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Very low quality writing there is no spelling check and sentence are made no sense. Very poor English and the money they charge is very high. Better sites are there that ask for less money but provide good work.

Date of experience: June 27, 2015
Ohio
1 review
0 helpful votes
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Excellent service!
November 15, 2022

I needed assistance with getting a paper edited and I contacted paper help, and they were able to assist me with the paper and get it back to me within 7 hours! Their professional writers deserve an A+ rating.

Date of experience: November 15, 2022
Oman
1 review
9 helpful votes
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It was the worst experience ever I had face in my life!
I completed my dissertation and my supervisor requested for some changes. Before I placed the order with paperhelp, I chatted and they confirmed its in their capacity to develop my dissertation according to my needs. I paid almost 1200 for these changes. The order submission proposed to be within 40 days. Anyhow, after that The support team keep asked for extensions. I reached to 7 months. Then, they delivered something which in not related to my request.! I complained and asked for refund! Till this moment I got 0! And I failed in my project! Please be carful with such website. Do the work yourself!

Date of experience: May 9, 2016
Alan D. Paper Help Rep
over a year old

Dear Abdullah! I'm so sorry that you were not satisfied with the product you received. Unfortunately, I can't find your order by your name in our system. I promise to do my best and help you with compensation. Can I ask you to email me your order number to support@paperhelp.org? Accept my apologies for the situation occurred. Hope to hear from you in the near future.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

North Carolina
1 review
0 helpful votes
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Amazing
November 11, 2022

I absolutely LOVE using PaperHelp.When I need something completed within 6 hours, they make sure to get it done with no questions asked and in APA 7th edition as well. The price is always reasonable and they reach out to you whenever they have any questions or need login information for books. I will continue to use their services and I've recommended so many people as well.

Date of experience: November 11, 2022
Marketing T. Paper Help Rep
over a year old

Hey, Kayla! Glad to hear that! Let us know in case of any possible questions.

Florida
1 review
7 helpful votes
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I had a really bad experience with this order number *******, they have taken 5 days to find the writer, and I ordered in only 3 days. I lost my time to contact with support over the phone and massages, but for nothing. They keep me waiting for nothing, every time I contacted with them, they asked my more time to find the writer, I have given them two days more, but for nothing. I lost my grade because the deadline, and my time because they keep me waiting for nothing, and I also lost my money too. I don't think I will order from this website again.

Date of experience: May 1, 2016
Alan D. Paper Help Rep
over a year old

Dear Maha! Thank you so much for mentioning your order number in your feedback. It helped me a lot to find it. The refund has already been issued, hope you got it!

Please accept our apologies, I'm so sorry for this kind of experience with us.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Massachusetts
1 review
10 helpful votes
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Incapable writers.
May 20, 2016

Their writers lack the skills to produce a quality book review. My book review seemed as if it had been spun from some other site because many of the paragraphs showed that the writers had little information of the book itself.

Date of experience: May 20, 2016
Alan D. Paper Help Rep
over a year old

Dear Callum! I am so sorry, but I can't find any orders from you. Maybe you have confused the name of the company or simply its domain. Could you please check it one more time or specify the number of your order by email support@paperhelp.org. Thank you!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Arizona
4 reviews
7 helpful votes
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I was very satisfied
October 1, 2015

Great experience with this site. Cost was very reasonable. Service and advice during the order was excellent, they helped me make the best choices
The web site is easy to understand. And their customer service is EXCELLENT also
Their product is high quality and customer service is unbeatable. Bookmark this page for all your writing needs
I was very satisfied with the results of my essay

Date of experience: October 1, 2015
New York
1 review
1 helpful vote
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I had a tough week and needed a paper to finish. When I called customer support, they listened to all my concerns and lightened my mood! I was very pleased about my paper as well because it had all the information my professor asked for.

Date of experience: June 19, 2015
Wisconsin
1 review
6 helpful votes
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Ordered 7 slides presentation in biology with 3 days deadline. Got it to the due date sharply with a very good formatting. The writer designed all the pages logically with the text pieces and images handpicked to the point. No complaints at all! Thank you.

Date of experience: April 19, 2016
Alan D. Paper Help Rep
over a year old

Thank you Adam for your positive feedback. We are so glad to know you are happy with your presentation. We will do our best to make you satisfied with your every next order placed with us. Looking forward to hearing from you soon!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Alabama
1 review
0 helpful votes
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Exceptional Service!
October 7, 2023

PaperHelp Team has been extremely supportive in completion of my project. The Team is very responsive and will also apply discounts if available! The Writer assigned to me has been outstanding and I'm very satified with service thus far.

Date of experience: October 5, 2023
Georgia
1 review
9 helpful votes
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Utter Disappointment
January 12, 2016

Well, these guys have charged me so much for just a term paper. I’m so disappointed to know they are charging different prices to different clients. They charged me $60 for a term paper while they charged my friend $80 for same term paper. They are dishonest for sure. Don’t waste your money on such fraudulent services.

Date of experience: January 12, 2016
California
2 reviews
0 helpful votes
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Review of PaperHelp
November 11, 2023

I had done a couple of papers on here. So far each paper came out good and I had no issues with it. I would still run it through a plagiarism just to double check.

However, An advice I would give is do not put the actual due date. Make it at least 5 days before the due date of a paper. That way if they turn it in late to you for (any reason) you don't lose points for it in your school (or wherever you need it).
I had this happen to me for one of my paper but luckly I put it 1 week in advance so I didn't turn it in late.

Date of experience: November 11, 2023
Czechia
10 reviews
10 helpful votes
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I was scammed by a similar company in the past, so I was very worried if these guys were also a scam. But they completed my research paper on time and well so my feedback is only good. The writer was nice and even wished me a nice week :)

Date of experience: March 16, 2016
Alan D. Paper Help Rep
over a year old

Dear Alice! I'm so glad to see so inspirational feedback. We thank you for your trust and can't wait to deliver one more excellent-written paper by the deadline. Keep in touch!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Saudi Arabia
1 review
0 helpful votes
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They do their job
May 28, 2015

Last week I ordered a presentation. Actually I had no idea how do it myself. And when I looked through the ready one I still had no idea how the writer managed to compose all this stuff. I would never do it this way. Thank you!

Date of experience: May 28, 2015

Overview

Paper Help has a rating of 3.7 stars from 602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, high quality and due date. Paper Help ranks 22nd among Academic Editing sites.

service
267
value
209
shipping
166
returns
165
quality
368
This company responds to reviews on average within 6 days

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5,044 reviews