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Paper Help

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Texas
3 reviews
0 helpful votes
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Dissertation Chapter 5
June 1, 2023
Updated review

Services of the Top Writer was not provided. I didn't receive quality work of a top writer and it had to be returned.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Charlotte. Thank you for sharing your feedback with us. We are sorry to hear that you were not satisfied with the quality of work provided by our top writer. We understand the importance of delivering quality work to our customers and we apologize for falling short in this instance. We would like to inquire about the revised version of the paper that was provided to you. Were you satisfied with the revisions made by the writer?

As an apology for the inconvenience caused, we would like to offer you a 30% discount on your next order: e1ad5e835f. We hope that this gesture demonstrates our commitment to providing quality work and excellent customer service.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.

Yours respectfully,
Alan, Customer Care Manager
Email: support@paperhelp.org


Services of a Top Writer was not provided
May 24, 2023
Previous review

Services of a Top Writer was not provided.

Date of experience: April 24, 2023
Maryland
1 review
0 helpful votes
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Fast and reliable
September 8, 2023

Fast and reliable, I was able to get my work completed and sent to me within 24 hours, with all my instructions followed to the T

Date of experience: September 8, 2023
Florida
1 review
0 helpful votes
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Awesome job
May 26, 2022

Had my essay before the deadline and it was perfect. The writer communicated with me and I received emails about my order status all the time.

Date of experience: May 24, 2022
Alan D. Paper Help Rep
over a year old

Hello, Daniela! Thank you for this wonderful review. Hope to see you again soon!

California
1 review
0 helpful votes
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Timely
November 18, 2023

Was given a week to complete my paper and it was completed within 2 days! Didn't expect but but grateful for it!

Date of experience: November 18, 2023
Illinois
1 review
0 helpful votes
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Great service!
December 3, 2022

If you need help with your papers please please use Paper Help. They are quick and extremely helpful.

Date of experience: November 3, 2022
Marketing T. Paper Help Rep
over a year old

Hello, Cassandra. It's unfortunate to hear about such experience using our platform. Our support agents work from different parts of the world which sometimes influences their English. I'm very sorry to hear you had troubles communicating with them because of that. Cassandra, please accept the following 30% discount code as a gesture of gratitude for your patience and understanding: 60da204d9c.

Should you have any further questioins or concerns, I'll be more than happy to address them.

Respectfully yours,
Alan, Customer Care Manager
Email: support@paperhelp.org

Tennessee
1 review
0 helpful votes
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Great website
October 7, 2023

They are always helpful in helping to balance school and work life. They always write me great papers!

Date of experience: September 4, 2023
Texas
1 review
0 helpful votes
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They are quick to get started and communication is great. The writers work hard to deliver great work. I recommend using them.

Date of experience: November 26, 2022
Texas
2 reviews
3 helpful votes
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I had the WORST experience with these people. If you're unhappy with the product theirs no way you can get money back, if you "revise" the information you have to pay even more money. I paid OVER 600 dollars for a horrible paper. I felt the person who wrote the paper was NOT experienced on the subject. After going back and forth with these people, and being completely UNSATISFIED with all of it, they still told me I had to pay because I wasn't "clear" on my instructions, when simply I was stating what I was unhappy about. For every revision you get back they try and charge you, even if you're being nice about what you don't like they insult you about you not "knowing" what you're talking about. I placed my order early February, and mind you it took TWO weeks to get back and TWO writers who constantly complained about me critiquing their work. I'm sorry but anyone who has paid over 600 for an "advanced" essay would do the same. I STILL WANT A REFUND AND THEY REFUSE TO DO SO! The work is so mediocre. I beg anyone to go else where.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2021
Alan D. Paper Help Rep
over a year old

Hello Celeste!
Thank you for your feedback.
On behalf of PaperHelp.org, I would like to express my apologies for the difficulties we have caused you. As an exception for your very first order with us, we are ready to save 130% of the amount you have paid for the order to your personal balance. The funds will be available for any of your future purchases on our website. Please, let us know, if you are on board with the decision and the payment will be saved instantly.

Alan, Customer Care Manager
Email: support@paperhelp.org

Texas
1 review
0 helpful votes
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It was amazing and fast turn around.
February 6, 2024

Easy instructions and payment options. Highly recommended by an A student. I needed badly because my grammar is not the best.

Date of experience: February 6, 2024
New York
1 review
1 helpful vote
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So much for second chances
April 6, 2022

On Mar 14, against my better judgement I decided to give this site another try. I placed an order for a college history paper that was really important to me as well as my grade. I made sure to provide all the necessary information as well as sources for my writer to best support them and the success of this paper. I usually don't ask for much, but for this paper I really needed them to use the sources I provided and those sources only. To my dismay when the paper was finally finished, I noticed that some of the work cited sources were not sources I had provided the writer. I had asked the writer "I noticed the work cited page has 8 different sources, although I only uploaded 6 sources. Not sure if that was a mistake or it was not updated?" They responded and told me "The sources did not have bibliographic information so there was a little confusion when citing them, but only the attached sources were used." I decide to trust the writer and submit a rough draft to my professor himself for revisions. I was highly disappointed with his response and I quote

"As much as I hate to say it, there seem to be a lot of ideas in this paper about some of the figures that come from other sources. The material is not related to any of the sources provided. This paper does a lot of jumping around. It is a little hard to follow the argumentation when the ideas aren't more clearly organized.

All I asked for was honesty so that was a bit disappointing. I can understand if the writer was a bit confused regarding what was asked, but if they were not sure how to go about my essay why were they assigned to complete it? I would be a little more understanding if this was the first time this happened, but this is the second essay I have purchased from here, where a writer did not know how to go about writing my essay, which resulted in inaccurate information. On top of this, it took the writer 5 revisions to finally, provide me with a paper that semi fit the instructions I had given them, which negatively impacted my grade when the time came to finally hand it in. Once again I had to pay the price for dishonesty and I believe I definitely learned my lesson this time.

Date of experience: April 6, 2022
Alan D. Paper Help Rep
over a year old

Hello, Taylor. Thanks for sharing your latest experience with us. Please, let me look into this matter so I could be able to issue a fair compensation for you. May I ask you for the order number you are referring to in your feedback?

Taylor, hope to hear from you in the nearest future.

Best regards,
Alan, Customer Care Manager
Email: support@paperhelp.org

UPD: Taylor, thank you for your response to my clarification request. Your order's been successfully verified I'm truly sorry for the troubles caused. Your writer's been warned about the importance of using the uploaded materials and possible consequences of neglecting this obligation.

Taylor, as a matter of compensation, we have issued a 50% refund for you. I sincerely hope there won't be any delays.

I understand how difficult it may be for you for overlook this incident. Nevertheless, if you face any questions or decide to give us another try, we will be here for you 24/7.

Arizona
1 review
0 helpful votes
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Great Service!
June 7, 2022
Updated review

The service I received was great as the writer finished my paper well before the due date! Customer service is always so nice and helpful as well.

Date of experience: June 6, 2022
Alan D. Paper Help Rep
over a year old

Hello, Cass! Thank you very much for this review! Let us know if any questions arise!


Excellent Service!
May 18, 2022
Previous review

The kindness and fulfilling service were unbeatable! Not only did my writer finish my order within a day, but they also revised any corrections and sent it back within 30 mins of any modifications that needed to be made! Definitely recommend!

Date of experience: May 18, 2022
Illinois
2 reviews
12 helpful votes
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Shameful! Stay Away!
November 2, 2016

Bad grammar. Does not meet deadline and does not follow directions. No responsibility or respect. STAY AWAY!

Date of experience: November 2, 2016
Alan D. Paper Help Rep
over a year old

Dear Silvana. Thanks for your feedback. It’s really important for us, cause it helps us to fix some problems and to develop our customer service. We have already took measures for improving our services quality. Writer, that have been worked with your paper suspended from working in our team. Also we did a serious conversation with manager, who carried on your order. We want to make a promise, that this situation will not be repeat in the future.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

California
1 review
0 helpful votes
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Professional and well worth it
February 16, 2024

Easy site to use and options are well explained so you know what you are choosing and what you will get

Date of experience: February 16, 2024
Marketing T. Paper Help Rep
over a year old

Thank you for your feedback! We're glad to hear that you find our site easy to use and our options well-explained. We strive to provide a user-friendly experience and clear information about our services.

Florida
1 review
7 helpful votes
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No Help At All
April 23, 2016

Their service is just terrible. I cant believe I wasted good money on these guys. I would not recommend these guys. Take your money elsewhere.

Date of experience: April 23, 2016
Alan D. Paper Help Rep
over a year old

Hello Patrick! Thank you for your feedback, but checking our system by your name showed the one and only order approved in August 2014. Is this the order you are talking about? If not, please inform me the number of your order via email support@paperhelp.org and what was wrong with it. This is the way I will be able to check it and find the best solution to the situation occurred. Hope to hear from you as soon as possible!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Kris Q.
South Carolina
1 review
0 helpful votes
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This is an amazing service and thank you for all that you do
October 23, 2023
Updated review

Live saver, live saver life saver. This is a great service and I will continue to use them now and in the future.

Date of experience: October 23, 2023

I love this service; it is really helpful when life...
September 17, 2023
Previous review

I love this service; it is really helpful when life gets the best of this busy mom of 4 who works full time, goes to college full time, and has a disability. Thank you all for your assistance, and keep up the good work

Date of experience: September 17, 2023
Kansas
1 review
5 helpful votes
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It took me longer to correct the grammar in one of the essays they wrote for me than the time it took for them to write the essay.

Date of experience: March 8, 2016
Alan D. Paper Help Rep
over a year old

Dear Elise! Could you please provide me with your order number as far as I couldn't find any orders by your name.

We are so sorry if you found any mistakes in the paper delivered to you. Please, let me remind that you can send for up to 3 free revisions with your recommendations if you are not satisfied with the first draft.

Hope to hear from you to check your work and fine the writer if it was really the fault from our side.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Saudi Arabia
1 review
0 helpful votes
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Great work
March 5, 2023

The finale work was a very good, to the point and meet the requirements. The paper was clear, simple to read.

Date of experience: March 4, 2023
Georgia
1 review
0 helpful votes
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The writers
October 13, 2023

The writers are great. They reach out if they need anything. They also ask if there is anything they need to revise.

Date of experience: October 13, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Kay! Thank you very much! We're glad to hear you have enjoyed your cooperation with one of our writers. We look forward to assisting you again in future!

Nevada
1 review
12 helpful votes
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Poor quality
November 8, 2015

Order papers all the time and get low scores because of poor writing. I have spent more than 100$ on letter C grades, thanks to paper help.

Date of experience: November 8, 2015
Kazakhstan
1 review
10 helpful votes
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They're the go-to place whenever I need help with another essay. Used this service 4 times already and can't say anything negative about it!

Date of experience: December 12, 2014

Overview

Paper Help has a rating of 3.7 stars from 602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, high quality and due date. Paper Help ranks 22nd among Academic Editing sites.

service
267
value
209
shipping
166
returns
165
quality
368
This company responds to reviews on average within 6 days

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5,044 reviews