Charlotte A.

Level 1 Contributor

Charlotte's Profile

Reviews 3
First Reviews
0
Votes 0
Thank Yous 0
Fans 0
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368

Contributor Level

Total Points

240

Paper Help

Academic Editing

“Dissertation Chapter 5”

6/1/23

Verified purchase

• Updated review

Services of the Top Writer was not provided. I didn't receive quality work of a top writer and it had to be returned.

Reason I chose this business:

Used in the past.

Reason I chose this product:

Used in the past.

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Quality

Comments (0)
6.1K Views

Helpful (0)

Thank you

Marketing T. – Paper Help Rep 5/5/23

Hello, Charlotte. Thank you for sharing your feedback with us. We are sorry to hear that you were not satisfied with the quality of work provided by our top writer. We understand the importance of delivering quality work to our customers and we apologize for falling short in this instance. We would like to inquire about the revised version of the paper that was provided to you. Were you satisfied with the revisions made by the writer?

As an apology for the inconvenience caused, we would like to offer you a 30% discount on your next order: e1ad5e835f. We hope that this gesture demonstrates our commitment to providing quality work and excellent customer service.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.

Yours respectfully,
Alan, Customer Care Manager
Email: support@paperhelp.org

“Services of a Top Writer was not provided”

5/24/23

Verified site experience

• Previous review

Marketing T. – Paper Help Rep Over a year old

Hello, Charlotte! Thank you for taking the time to provide feedback on our services. Please rest assured that we are committed to providing the highest level of service to all of our clients, and we take your feedback seriously. We currently expect confirmation from one of our most experienced writers soon. There is no need to worry, as we will ensure that you receive the quality of service you deserve. We value your business and hope to have the opportunity to exceed your expectations in the future.

Thank you for bringing this to our attention.

All my best,
Alan, Customer Care Manager
Email: support@paperhelp.org