Papa John's

Title says it all. Wanted to try again after many years of absence. Very disappointed to pay $30 and my wife couldn't eat it

I stopped by local Papa John's in Columbus In, you know the one there at 25 th st and HWY 31 where all the grown men in there have an inferior complex! I stopped by in between taking orders so I could get a new pizza bag that says door dash on it as I am a door dash driver and mine broke and those pizza bags are also very handy in keeping orders other than pizza warm as well. Well the turd behind the counter gave me all kinds of crap about those bags. He acted like I was asking him to place an order for me personally of 25,000 bags and him pay for it! He told me he could not just let their bags walk out of the store without a pizza in it...DUDE, it a stupid door dash bag! Are you going to give them to Papa Johns drivers and have them deliver pizza in them? I don't think so! Well actually as tight as he had his panties in a bunch he just might! Ok well anyways, I'm sorry 45 year old pizza dude that I wrecked your day by being a door dash driver, coming into a business that has door dash gear, and asking to obtain 1 just 1 measly old unimportant pizza bag! Sorry you took it as personal and got offended by me asking. But now that I know that your door dash bags are owned and operated by Papa Johns Inc I will not ask for anymore. In fact I will return the couple broken ones I have!

On 2/12 Papa John's sent a pizza delivery to my house and it tasted like $#*!. Also, the pizza had a sour taste to it. Please do not eat such racist foods.

Papa John's Pizza, 202 E Veterans Memorial Blvd, Killeen, TX *******

I just ordered a pizza and it took over an hour to deliver. It wasn't the pizza I ordered and it was cold. I called the place and the guy that picked up the phone just said hello; I explained the situation and then I only heard him doing his stuffs in the background until I had to hang up. I called a second time and the store manager picked up the phone. I explained what happened with the first guy and then explained the pizza situation that was delivered late, cold, and wasn't the right pizza I ordered. He didn't even care to show empathy & his first question was "what's the name on the order?" I told him to hold on to get the right name from the Papa John's app I ordered it from because I changed the name all the times when I order for friends & family. Next thing I know he hung up on me. Everybody can tell when a call is disconnected as opposed to when you're being hung up on. I called again and another guy picked up the phone, I asked to speak to him again, the manager. My first question to him was "why did you hang up the phone on me? His answer was "the call got disconnected what's up?" Wow! No apologies, no nothing and then "what's up?" Then I had to re-explain myself to him although he knew he just talked to me a couple of minutes ago. That's when he offered to send me another pizza. Anyway, I just wanted to state the fact as it happened so that people reading this can make their own judgement.

Very disappointed in Papa John's this time, usually a hot fresh pizza. Unfortunately this time my pizza with one and a half hours and cold on arrival. $20 for this very disappointed.

I live in San Diego and visited one of the Papa John's in National city the service was great, the quality of the pizza was poor really because there was no cheese or sauce the pizza was so dry mostly bread, I have been a long time customer of Papa John's and they have provided a really great pizza over the years however this could just be the location I hope in the near future they will continue to serve good pizza..

You must ask for crushed red peppers and parmasion and garlic sauce as you order or be like me and got none of the extras for $37 never again

One of the worst locations to order a Papa Johns pizza or anything else on the menu. The driver was late in getting the pizzas delivered and when he did he was not only rude to my wife but his behavior was unacceptable. He shoved the boxes, which were wet from the rain, into my wifes chest and the corner of the box went into her breast. She now has a bruise forming. He cussed at my wife and told her he did not have to give any change back to her. Once my wife cried for help he then threw the change at her and continued to be hostile towards her. Everyone will hear about this from us. I can't believe that someone would be so ugly and attack my wife like this for just delivering a couple pizzas and some brownies. She had to go outside to get the order from him as he did not come up to the door which left her in the rain waiting for him to get out of his vehicle, which he took his time in doing. OMG what rock did this driver come from under. I contacted the manager and he offered little support with the exception of saying that he was fired. Well let's see if that even is going to happen. The manager did not even offer anything in return for my wife's horrible and terrifying experience. Now we have to find out how bad her bruise is going to be as my wife has skin cancer. We both are in total disbelief that someone could even do such evil things to another person, especially since she is a female and very frail. As her husband my tolerance of this is less than zero.

Walked in and the people working were very friendly and kind. They nicely told us about the deals going on right now and save me and my family a bit on cost.

I rated a 1 because zero was not an option, i went in on Valentine's Day and ordered 3 heart pizza but the employee did not wanna keep her mask over her noise and was sniffling over the pizza seen a drop of snot drop on the pizza when asked to put on her mask by her general manager she refused just sad i told her not to make me pizza she came around the counter to attack me and they charged me for the small packets of p. Cheese and the garlic sauce that comes free with the pizza i had to pay for mine and the other customers did not. The Worse service in my life and i feel sorry for the poor people who ate snot and did not know it. PAPA JOHNS is horrible and if your papa John in your state is good, Than good for ya but here in ALBUQUERQUE they are horrible and nasty and RUDE!

Waited a hour and had to listen to the workers argue about going slow and not doing things correctly.

The attached image says it all.
Just like the Rock & Oprah with the Lihaina fires. The upper ends takes more money from the people. See the image, its pretty clear.

11/12/2020
04:37 pm ordered 2 pizzas and a 2 liter pop from Papa johns@ 3231 dorr st. Store no# 628
05:33 pm called to check on pizza, it had not been delivered at this time. Spoke with nikki
05:36 pm pizza finally arrived at, driver walking from the holding the pizza bag vertically where each pizza had slid into one blob of a mess on the left side of each box. I showed this to driver, and she apologize repeatedly and said she would be bringing back 2 freshly made pizzas.
05:39 pm called the papa johns to make them aware of the issue and nikki stated that the driver will be delivering replacement pizzas in 35 minutes. I asked how this inconvenience was going to be rectified? I was told that they could either refund or offer a free order. Which comes to find out they meant that they were going to remake the pizzas that were damaged by their driver and already paid for ($44.69). This was their solution; they remade the pizzas that were damage by their driver for free and that was their customer service resolution. NONE!
06:34 pm replacement pizzas finally arrived, 06:36 pm I called to speak to a store manager, (john) and he repeated what nikki told me, that their resolution for their driver ruining my already paid for product was they would remake it for free.

I would not buy another pizza from Papa John they disappoint me when I was really hungry you did not know to call me and let me know they cancel it after they took my money off my credit card