Papa John's

I order a couple of pizzas online I called the store of all the local stores around lavergne Tennessee and none of them had my online order but yet I was charged on my card you know this is a rip off this is not the first time this has happened to me yes I am mad and if this is the way you going to treat your customers I'm surprised you're not sued by now I don't think I will ever do business with Papa John again ever
I am very disappointed
Thank you for your sorry business
Pamela Eccles
Very disappointed very

I HAVE BEEN GOING TO THE PAPA JOHNS PIZZA FOR YEARS BUT TONITE 3-10-21 IT WAS THE BOMB BEST TASTING SERVICE WAS THE BOMB AND ALL WAS JUST PERFECT. THIS IS THE PIZZA IN FOREST PARK GA *******,
NAME IS BARKLEY I ORDERED OVER THE PHONE.

THANK YOU PAPA JOHNS PIZZA IN FOREST PARK GA

When I went in to pick up the pizza, the cashier had VERY LONG thick fingernails. It looked unsanitary to me as they were so long that it seems like a ton of dirt and grime could easily be caught under the nails. They were so thick that I wouldn't necessarily be able to see it. It seemed unsanitary. I'm telling myself that Papa Johns would never let the actual cooks have nails that long but I think it'd be better to have a company policy. The sauce tasted ok but very sweet. Maybe customers like sugary sauce but it definitely doesn't taste like "fresh" ingredients which is what appealed to me about Papa John's when I used to love it. I got to carryout maybe 10 minutes later than expected and when I got the pizza home it was COLD. A pizza warmer for a pizza restaurant seems basic but even if it's too much to ask they could at least keep the pizza in the bags that the delivery drivers use. At least some care taken to keep the pizza warm. The website asked me to TIP for CARRY OUT which was annoying. Papa John's just needs to pay their employees or treat them better. After I microwaved the pizza it did taste okay.

I consistently order from Papa John's and every now and again there is LOUSY SERVICE from the employees but when it comes from MANAGEMENT it's time to go. I ordered something and I wasn't told that it contained pork. I was told by management that I could get a credit on my next order or if I wanted a replacement I would have to come in. When asked about redelivery I was told that I would have to repay taxes and delivery charges but that it wouldn't be tonight. Tonight will be my last 49.00$. I wonder will there be a Papa John's Pizza much longer on Alabama Ave in SE DC if they continue to fuk over there customers? Just wondering. I don't have proof of purchase because when asked for a receipt they conveniently forgot to send one.

It was awful not enough pepperoni sauce was light and the cheese was light it was a very dry Pizza I will never order from them again false advertisement

The picture says it all! This was order 5/24 315 Fern ST West Palm Beach, FL *******. I can't believe they has the AUDACITY to send this pizza to my home! NEVER AGAIN!

I went to pick up my pizza and was blocked in by a Papa Johns delivery truck. I ask the truck driver how long was it going to be he said 20 mins.I told the cashier I need to get out and I don't think I should have to pay for my pizza since I have to wait 20 mins before I can leave,I ask for a refund and was granted it and then the Manager name Stefon follow me to my car and said he needed the food back I gladly gave back the food. I guess god was looking out for me on not getting that pizza,because the mgr Stefon was making the pizzas without gloves, the cashier needed his help at the cash register he touches the cash register and goes back to making the pizzas without gloves and without washing his hands after touching the cash register. That is not only nasty but dangerous after the world has experienced Covid19 a global pandemic. Very disappointing customer service and I have been going to this Papa John on Pioneer pkwy in Arlington Tx for years. They just lost a customer not only for them been unprofessional also for been unsanitary.

I received a Pizza with no cheese and they had the audacity to want me to pay for a new one
Then they wanted to play on the phone like I'm a Child.

We ordered a pizza from Papa JohnKS in Tarpon springs Fl. We tracked it and waited patiently for a pizza to arrive. 90% arrived at the gate he dialed my number and I open the gate for him to come in. I waited and I waited and I waited. He never showed up at the door. So I called the manager at Papa John's and she told me that the driver couldn't find us. She also said that he tried multiple times to reaches with our phone number. But what she failed to realize with today's technology you can't lie anymore and get away with it. I went back and looked at the cameras to see if the guy that actually attempted to deliver a pizza. He did show up but he was driving so fast in front of my building that he ran the stop sign. Just kept going. The manager proceeded to tell me says he couldn't reach us he gave our pizza to someone else. No I understand that things happen and I can live with accidents happening but don't lie to me. That's a level of incompetence I just can't stand. It shows the failure of two people doing their job on a Tuesday night. How busy could actually be. And why lie?

The Papa John's in Immokalee FL. Took my order by some India chic that you can't hardly understand. Then she kept asking me questions over & over about my order. She asked if my order was complete? I said Yes!
Then she's asking if I wanted other specials over & over. Sooo annoying! Then I get to Papa John's to pick up my pizza and they don't even have Pepsi in the cooler so I get other soda I didn't really want that's only in 2 liter bottles, not smaller ones. So I ask for cups and ice. They don't have either! U ask about the 20 percent off order & I see after the fact the employee only took $1 off order.I asked for salt n pepper, they don't even have that either. I got there right away and pizza is just cool, not hot at all. I didn't take it all the way home I ate it in parking lot in vehicle. Well if Papa John's is heading down the tube this store in particular is helping get the job done! This isn't the first time similar has happened here. I've had a couple other experiences in same store and, and very rude manager who doesnts mind telling customers how it is out loud!
Not coming back to at least this store. Wasn't even given receipt to put up here.
What's goin on Papa?

I ordered a lg works pizza with 15 chicken poppers and prepaid with my card. My store delivered 2 cheese pizzas. I closed the boxes and called to let them know the delivery was wrong. I was offered a credit. I stated that I just wanted the food that I ordered, as I can't feed my family a credit. I was then told that the new driver who'd delivered would come pick the pizza up, and another driver would bring my correct order. The driver did return to get the incorrect order as stated. However, two hours later, and I have not received anything... and the store is closed. This is COMPLETELY unacceptable. There is ALWAYS something when it comes to this location (Almaville Rd, Smyrna, TN) and ordering at night, on a weekend. I am hungry. My family is hungry, and this service of dishonesty and ineptitude is unacceptable and substandard for any reputable business. HOW DOES ONE STEAL ANOTHER'S HARD EARNED MONEY & PROMISE DELIVERY THAT THEY HAVE ZERO INTENT OF MAKING. This is BS. I want my damn money back. I don't want a credit. I don't want a pizza from you all. I AM DONE spending money with this company. They didn't even have the decency to follow up on whether the correct order made it to me. Hire better employees and you'll get better results and reviews.

Ordered parmesan meatball papadia and got a sauce less, cheese less dry horrible excuse of an item that can't even be eaten.

Papa Johns Delivery Driver
I live out in the outskirts of London Ky, I ordered a pizza and BBQ wings to be delivered to my mobile home out on Sinking Creek. This was the most horrifying ordeal I have ever experienced. I am sorry I don't have my order number the driver never gave me my receipt of which I paid cash for the order. I am disabled and on a walker and it takes me time to get to the door. When the driver finally made it there he banged on my door repeatly and not lightly either. When I finally made it to the door the male driver was very rude complaining about how long it took me to get to the door and how far he had to travel. He saw that I was on a walker. He threw my order down on the chair next to the door and it almost fell in the floor. He then insisted I give him a tip. I explained to him that I couldn't afford to tip being on a small monthly income. He got mad because I couldn't give him a tip and he said meanly, well see if I bring you out anything else I will skip your order I have manager skills to skip over your orders. He went to his car spinning gravels as he backed out causing one gravel to hit the back window of my car luckily it didn't crack the window. I can't give you his name he had no name tag on but I can give you a description of him and his car. He drove an older model silver car with a black hood with lights on the roof. He was a young punk tall skinny with black hair and the nasties unshaved face I have seen in a while. If this is the type of employees Papa Johns hires that disrespects the disabled elderly then Papa Johns needs to stop delivering. Shame on you

Ordering online is always a hassle, when you pick up the pizza it ends up cold and it doesn't seem like they try as hard as before now.

The pizza was supposed to be delivered in 27-37 minutes, but after 2 hours it was not yet delivered.

What a very delicious Burnt pizza from Papa Johns in Daytona Beach, Fl. My Kids really love their pizza but this what we got for the day