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The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Had scratches from hit/run, looks better now, would recommend
Just hope it matches close enough to look good
The paint is good quality but I've spent over $100 worth of money on the cans just to do small patches on my car that still aren't fully covered yet. I feel like the cans aren't holding very much paint as usual spray paint can. I'm probably about one can away from finishing my job, but in the meantime, my paint just has to sit there until I can afford another hand and ask the company if I can maybe get a discount for all the money I spent there cause I've bought kids I bought cutting cream in my job is still not complete. Where is a regular canna spray paint would definitely cover what I was trying to do by now, but I still need another canna spray paint and now I'm out of clearcoat even though I'm gonna have to sand the clearcoat off again Whenever I'm able to afford another can of basecoat so it just turned into a huge hole in my pocket in my car still not done yet months later it would've been nice just may receive a free or discounted can based on all the money I spent with this company on a simple, small job and my not even done yet. The colors is a good match. It's just not very much pain and I don't have a spray gun so there's no point in getting a bucket of cans are the only way I can do it. Just expensive for how much you get, but it's good quality.
This paint company is amazing! The color match and quality of products was incredible! I highly recommend this company to anybody and everybody. This is defiantly the only company I will order my cars paint through ever!
Easy to find my paint color, exact match - easy application.
I thought that I was going to receive 2 cans of matching paint. It turned out that one was a base coat and the other a top coat. I am totally an amateur and if that had been more obvious to me than I would have approached it differently. I probably should have had a pro do it, but maybe make it more clear for the newbies like me so we can't mess up the job as easily
Dad orders from this website all the time and passed along the information to me, great color everything matches great site
I received my order very quickly. It's great paint to use. It covers very quickly and is almost impossible for it to run if you have any experience at all painting. I definitely will be ordering more from you.
I was needing a color that wasn't in your file and you emailed me after adding the new color
I have usedf Paintscratch multiple times as they are able to match the exact color to my car.
I usually order the spray cans as require them for minimal issues covering a small surface area. The spray cans are easy to use and do not clog or have over spray and I am able to spray the car like a pro. I also recommend watching their videos and advice they have on their website. I will definitely keep using in the future.
Great Except the minimum character requirement you make for me to give a review. This is. Annoying
The website is clear and easy to navigate, The paint arrived accurate and when estimated,
Ordering more of the same paint to continue painting restoration on a 95 Nissan pickup was easy. The paint matched both the vehicle color and the previous PaintScratch order. The one issue I have, which may be due to my inexperience, is that the painting prep solvent from PaintScratch that I used as a 'prepsol' to make a tack rag for a final wipedown of the prepped surface and also a wipedown of the color coat after it had dried for several days, immediately dissolved the color coat.
It was pretty easy to order more paint to continue a restoration project. The first order color was a perfect match to the original; I hope this order is, too!
This is the second time I've bought paint from Paint Scratch. What a resource! I repainted the front of my VW bus with their rattle cans and it worked out great! I recently bought touch up paint for my bike that is a common car color code and the match is excellent. So rad. Thanks Paint Scratch!
I am painting my entire OLD 1990 Bronco II and have been doing it in sections at a time since it is a two tone. So I opted to try to just use rattle cans and then as I need more paint I order it. The response time has been great and I have had very little down time waiting for product and ALSO the paint is high quality and matches exactly with no issues. I am on the home stretch now and will be finished this weekend, I hope. THANKS
One paint is totally wrong…Supposed to be Silver…. Is actually Black…Have sent form back to notify you of error….
Great service and delivery. I can't believe I have to fill this survey out to stop your email reminders.
Paint arrived on time and well packaged with instructions to help insure best outcome.
No issues with the paint. But you might want to change your shipping method for lacquer thinner. First package arrived with half empty bottle. Second arrived completely empty. Will make due with the first bottle.
Have not used it yet It has been too hot and I don't wanna use it in the +90° weather.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.