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PaintScratchReviews 5,554

4.6

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, NV, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
415
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6,745 reviews
Texas
1 review
0 helpful votes
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Repair
August 12, 2025
Updated review

Had scratches from hit/run, looks better now, would recommend

Date of experience: August 2, 2025

Just hope it matches close enough to look good
July 19, 2025
Previous review

Just hope it matches close enough to look good

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Ok
August 12, 2025
Updated review

The paint is good quality but I've spent over $100 worth of money on the cans just to do small patches on my car that still aren't fully covered yet. I feel like the cans aren't holding very much paint as usual spray paint can. I'm probably about one can away from finishing my job, but in the meantime, my paint just has to sit there until I can afford another hand and ask the company if I can maybe get a discount for all the money I spent there cause I've bought kids I bought cutting cream in my job is still not complete. Where is a regular canna spray paint would definitely cover what I was trying to do by now, but I still need another canna spray paint and now I'm out of clearcoat even though I'm gonna have to sand the clearcoat off again Whenever I'm able to afford another can of basecoat so it just turned into a huge hole in my pocket in my car still not done yet months later it would've been nice just may receive a free or discounted can based on all the money I spent with this company on a simple, small job and my not even done yet. The colors is a good match. It's just not very much pain and I don't have a spray gun so there's no point in getting a bucket of cans are the only way I can do it. Just expensive for how much you get, but it's good quality.

Date of experience: August 2, 2025

Great!
May 1, 2025
Previous review

This paint company is amazing! The color match and quality of products was incredible! I highly recommend this company to anybody and everybody. This is defiantly the only company I will order my cars paint through ever!

Date of experience: April 21, 2025
Missouri
1 review
0 helpful votes
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Quality Paint
August 12, 2025

Easy to find my paint color, exact match - easy application.

Date of experience: August 2, 2025
New York
1 review
0 helpful votes
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Didn't understand
August 12, 2025

I thought that I was going to receive 2 cans of matching paint. It turned out that one was a base coat and the other a top coat. I am totally an amateur and if that had been more obvious to me than I would have approached it differently. I probably should have had a pro do it, but maybe make it more clear for the newbies like me so we can't mess up the job as easily

Date of experience: August 2, 2025
Connecticut
1 review
0 helpful votes
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Great website
August 11, 2025

Dad orders from this website all the time and passed along the information to me, great color everything matches great site

Date of experience: August 2, 2025
North Carolina
2 reviews
0 helpful votes
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Good company to do business with
August 11, 2025
Updated review

I received my order very quickly. It's great paint to use. It covers very quickly and is almost impossible for it to run if you have any experience at all painting. I definitely will be ordering more from you.

Date of experience: August 1, 2025

I was needing a color that wasn't in your file and...
July 25, 2025
Previous review

I was needing a color that wasn't in your file and you emailed me after adding the new color

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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The best there is...
August 11, 2025

I have usedf Paintscratch multiple times as they are able to match the exact color to my car.
I usually order the spray cans as require them for minimal issues covering a small surface area. The spray cans are easy to use and do not clog or have over spray and I am able to spray the car like a pro. I also recommend watching their videos and advice they have on their website. I will definitely keep using in the future.

Date of experience: August 1, 2025
New York
1 review
0 helpful votes
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Great service
August 11, 2025

Great Except the minimum character requirement you make for me to give a review. This is. Annoying

Date of experience: August 1, 2025
South Dakota
1 review
0 helpful votes
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Straightforward and accurate
August 11, 2025

The website is clear and easy to navigate, The paint arrived accurate and when estimated,

Date of experience: August 1, 2025
Illinois
1 review
0 helpful votes
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Satisfied
August 11, 2025

Ordering, shipping and delivery was as described. Product was quality and worked as promised.

Date of experience: August 1, 2025
Utah
2 reviews
0 helpful votes
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Good
August 10, 2025

They were able to fulfill my order properly and in a timely manner! Will be ordering here again!

Date of experience: July 31, 2025
Washington
1 review
0 helpful votes
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Ordering more of the same paint to continue painting restoration on a 95 Nissan pickup was easy. The paint matched both the vehicle color and the previous PaintScratch order. The one issue I have, which may be due to my inexperience, is that the painting prep solvent from PaintScratch that I used as a 'prepsol' to make a tack rag for a final wipedown of the prepped surface and also a wipedown of the color coat after it had dried for several days, immediately dissolved the color coat.

Date of experience: July 25, 2001

It was pretty easy to order more paint to continue...
July 18, 2025
Previous review

It was pretty easy to order more paint to continue a restoration project. The first order color was a perfect match to the original; I hope this order is, too!

Date of experience: July 8, 2025
Arizona
1 review
0 helpful votes
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Caribbean Blue Spot Paint
August 10, 2025

This is the second time I've bought paint from Paint Scratch. What a resource! I repainted the front of my VW bus with their rattle cans and it worked out great! I recently bought touch up paint for my bike that is a common car color code and the match is excellent. So rad. Thanks Paint Scratch!

Date of experience: July 31, 2025
Diane L.
California
2 reviews
0 helpful votes
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Great response time, great product
August 10, 2025
Updated review

I am painting my entire OLD 1990 Bronco II and have been doing it in sections at a time since it is a two tone. So I opted to try to just use rattle cans and then as I need more paint I order it. The response time has been great and I have had very little down time waiting for product and ALSO the paint is high quality and matches exactly with no issues. I am on the home stretch now and will be finished this weekend, I hope. THANKS

Date of experience: July 31, 2025

Fast response
July 20, 2025
Previous review

Fast response

Date of experience: July 10, 2025
Wisconsin
1 review
0 helpful votes
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Thank you
August 10, 2025

Easy to order, easy to use the product, thank you. I dont have more feedback but it is making me add 50 characters...

Date of experience: July 31, 2025
Alaska
1 review
0 helpful votes
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2 out of three ain't bad…
August 9, 2025

One paint is totally wrong…Supposed to be Silver…. Is actually Black…Have sent form back to notify you of error….

Date of experience: July 30, 2025
Georgia
1 review
0 helpful votes
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Paint Stick
August 9, 2025

Great service and delivery. I can't believe I have to fill this survey out to stop your email reminders.

Date of experience: July 30, 2025
Maryland
1 review
0 helpful votes
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Paint arrived on time and well packaged with instructions to help insure best outcome.

Date of experience: July 30, 2025
Vermont
1 review
0 helpful votes
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Shipping?
August 9, 2025

No issues with the paint. But you might want to change your shipping method for lacquer thinner. First package arrived with half empty bottle. Second arrived completely empty. Will make due with the first bottle.

Date of experience: July 23, 2025
New York
1 review
0 helpful votes
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Have not used it yet
August 9, 2025
Updated review

Have not used it yet It has been too hot and I don't wanna use it in the +90° weather.

Date of experience: July 30, 2025

Very easy to get wat I needed
July 19, 2025
Previous review

Very easy to get wat I needed

Date of experience: July 9, 2025