Solid exchange policy. They don't charge shipping on exchanges or replacements. Safe place to shop. They provide good customer service.
Some of their products are a good deal others are really no special bargain so it pays to search online
I bought a dvd player from this site that was dented and scratched. Unbelievable that they even had the gall to send me such a piece of junk.
ORDERED ON 11/26 FOR A 12/6 DELIVERY. NEVER CAME, AND I AM STILL FIGHTING FOR A REFUND. UNCARING STAFF, HORRIBLE CUSTOMER SERVICE.
SAVE YOURSELF! DO NOT SHOP HERE.
It seems as though the buy products from manufacturers that they were unable to sell and resell them at price that is much to high for its quality.
I returned an item over 2 weeks ago and no refund. Zero customer support. Might be the worst company I have ever dealt with. PLEASE AVOID THIS COMPANY AND SAVE YOURSELF FROM SIMILAR PAIN
Every bitcoin enthusiast must have a bit of goodness in his heart and this goes all the way to Overstock's CEO who was one of the leaders in adopting bitcoin at the early stage.
Pretty substantial savings on big brand name clothes, shoes, home, electronics, etc. based on excessive inventory (not defected product)
Used to be discount prices but not any more. You can usually find the same or better prices elsewhere
I ordered an outdoor rug, it was available, my account was charged - order showed an estimated delivery date - never arrived - they canceled the order - got an email a few weeks later - we have your rug back in stock, SOOOO I order it again - guess what - a few days later, same thing - email: problem at the warehouse, don't have the item and are canceling again - they advertise and tell the public they don't sell overstocked goods, just goods at overstocked prices - I call BS!
This website and service suck. Non-delivery constantly and products are often opened or used. If overstock can mess it up or strew you off they will.
I was able to get 2 very nice fitted sheets from overstock for under 40$ plus shipping. They were on sale and have been very nice.
This an American site offering goods at USA prices. The incentive for me was that i was getting quality goods at a bargain due to the £ being stronger than the dollar. The price for any item is always totalled at the checkout together with shipping, duties and taxes so theres nothing elese to pay when it arrives. However recently the owners of this site have gotten greedy. I recently was about to make a purchase. The single item costing $149.00 = £99.00. The shipping, duties and taxes were then added. (fair enough) However I suddenly i had a shock because noticed that the price of the item in £s was no longer equivilent to the price in US $s. I had clicked on the link for my basket to be converted to english pounds and instead of it converting to £99 It converted to £130. I contacted them via their online chat to complain. They told me because it was being shipped to UK they had to charge for this. I told them that the shipping was not the issue and that it was the fact that the price for the item itself had increased. They had no acceptable answer and despite making a formal complaint ive heard nothing from them. I had ordered from them in the past and this act of greed had not occurred. I won't be making any more purchases from this site again. I might as well go in search for the same quality in the UK. If i pay the price I was being scammed by I am sure i will find what i am looking for on terra firma.
I have ordered several times, and always had a great experience. Site to home shipping isn't always reliable.
Good pricing on products, but most of them are inconsistent quality. Buyer beware and expect cheap China products.
No matter what you are looking for Overstock has it. They range from high end items to more affordable items. They always have sales too!
I shop often at overstock. Good choices always received my products with no issues. Some prices are to high but I shop the best deal
Good service and products! I haven't ordered a lot here but find it a fun experience and have had no problems at all. Highly recommended.
I like this service for regular discounts. Product's quality is on the top level. Easy to make an order and to communicate with the staff.
BUYERS BEWARE - You need to away from Overstock - Shop HAYNEEDLE or AMAZON. I ordered product. It was never shipped. All they had done was send USPS the shipping label. After 10 days, I contacted both Overstock and the Marketplace seller to find out what the issue was and let them know that I couldn't wait another 10 days to receive as the product was a gift. They said it had shipped. I said it had not based on USPS. They said to reject the delivery which of course with USPS comes to a box so it can't be rejected and to cancel the order as it had not shipped. The order wasn't sent in a timely manner and not to ship it out. I cancelled at 7:00 a.m. CST and they shipped the product that afternoon and it was received 10 days later. Thee Marketplace seller shipped it after the cancellation request. Told Overstock they shipped it before. Overstock to date hasn't researched the paper trail to verify it was shipped after the cancellation request. Now OVERSTOCK is wanting to charge me for returning the product and a restocking fee and shipping charge to send it back. When you shop their website they are the seller on some items, but most sellers are what they call Market Place Sellers and they are not good. I won't be ordering from them ever again.
Answer: Hey, I would be very careful. I have transacted with Overstock three times and I don't believe there is as much security in terms of guarantee as with Amazon. And, if you buy items fulfilled by Amazon (meaning the product ships from Amazon's warehouse) you are even more guaranteed. For example, I bought some dinner napkins from an Amazon seller, fulfilled by Amazon. They were not what they were supposed to be and Amazon issued me a credit immediately and scheduled UPS to pick up my item to return. I'm very confident that with Amazon you will get quality service and if the product is not as described or substandard you will be in better hands especially with Amazon fulfilled items. Overstock is just not up to par and I wouldn't purchase something like a medicated cream from Overstock until they get it together.
Answer: I used a credit card on Overstock when purchasing my bed. It was years ago, I still sleep on it. I had no problems using my credit card on Overstock
Answer: They send it back to Overstock, call or Email them for a refund
Overstock.com has a rating of 1.9 stars from 1,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Overstock.com most frequently mention customer service, credit card and business days. Overstock.com ranks 381st among Wholesale sites.