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From the business

At Ovago, we are passionate about making air travel easy and enjoyable for everyone. As a leading online travel agency, we focus on delivering a seamless booking experience, helping you find the best airfare options for both domestic and international flights. Whether you’re planning a weekend getaway or a business trip, we cater to all kinds of travelers—leisure seekers and professionals alike. Our mission is to simplify your travel journey. We combine cutting-edge technology with exceptional customer service to ensure that booking your next flight is not just accessible but also affordable. We are here to enhance your travel experience, providing the support and expertise you need to explore the world with confidence.


ovago.com
Wilmington, DE, United States
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Ovago Reviews Summary

Ovago has a rating of 3.9 stars from 338 reviews, indicating that most customers are generally satisfied with their purchases. Ovago ranks 15th among Travel Agency sites.

This company responds to reviews on average within 2 days

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Canada
1 review
0 helpful votes
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What a surprise
August 25, 2025

Totally accidental that I came across your platform. Wonderful customer service when I called with questions. Would recommend you

Date of experience: August 25, 2025
New Jersey
1 review
0 helpful votes
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Everything was easy
August 25, 2025

Very good explanation about the trip, everything was great about the booking and good price

Date of experience: August 25, 2025
Kenya
1 review
0 helpful votes
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Every flight that we booked through Ovago was a great deal and a purchase worth its payment. Highly recommend them.

Date of experience: August 23, 2025
France
1 review
0 helpful votes
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The service provided by Ovago is outstanding. I have always used Ovago and I will remain a customer for life. Nothing is too hard for the staff and they will do everything possible to offer their clients the best possible deal.

Date of experience: August 22, 2025
California
1 review
0 helpful votes
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Air Canada Strike
August 21, 2025

The representative was patient and helpful with my concerns regarding the possibility of my flights being canceled.

Date of experience: August 20, 2025
Abigail I. — Ovago Rep
6 days ago

Dear Dennis,
Thank you for trusting us! We're glad to hear that you found our agent patient and helpful. Rest assured, we remain available in case you require further assistance. Safe travels!

Faithfully yours,
Ovago

Florida
1 review
0 helpful votes
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My Manila, Philippines trip
August 20, 2025

I am quite satisfied with my experience with you and get your services in the future sgain.

Date of experience: August 20, 2025
Abigail I. — Ovago Rep
6 days ago

Dear Ruby,
Thank you for choosing us! We're glad to have met your expectations. If you have any concerns, please know that we're available 24/7. Enjoy your trip. Salamat!

Faithfully yours,
Ovago

Massachusetts
1 review
0 helpful votes
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Service delivery
August 19, 2025

Great customer service and attention to detail. Went above n beyond to reach out. Many thanks!

Date of experience: August 19, 2025
Abigail I. — Ovago Rep
6 days ago

Dear Josphat,
This is awesome! Thank you for taking the time to leave us your kind words. We truly appreciate your business, and rest assured, we’re here for you in case you need anything else. Have a lovely trip!

Faithfully yours,
Ovago

France
1 review
0 helpful votes
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Great attitude towards their customers. Wade was extremely helpful, questions were answered quickly. I will not hesitate to use them again.

Date of experience: August 19, 2025
Abigail I. — Ovago Rep
6 days ago

Dear Mark,
Thank you for this wonderful review! Feedback like yours keeps us going! We're delighted to hear that Wade assisted you throughout. Should you have any concerns or wish to book a new trip, please don’t hesitate to contact us anytime. Wishing you a fantastic trip!

Faithfully yours,
Ovago

Canada
1 review
0 helpful votes
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Savings were considerable.
August 19, 2025

This was another time I have booked a flight with Ovago. I have been completely satisfied on both occasions. The savings were considerable as they did better than their competitors.

Date of experience: August 19, 2025
Abigail I. — Ovago Rep
6 days ago

Dear Jennifer,
Thank you for always choosing us! We're glad to have you back. If you need more affordable yet excellent deals, just let us know. We're here to help. Safe skies!

Faithfully yours,
Ovago

Arkansas
1 review
0 helpful votes
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Great Expereince!
August 18, 2025

I was a bit skeptical at first since I had never used this website before, but their unbeatable prices convinced me to give it a try. I'm so glad I did—the experience was excellent! The flight check-in was smooth, everything went perfectly, and I couldn't be happier. I would absolutely recommend them 100%!

Date of experience: August 18, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Sophia,
Thank you for choosing us! We're glad everything went smoothly and that we were able to deliver the best deal for you. If you have any questions or are looking to book another trip, just let us know. We're happy to help. It was a pleasure serving you!

Faithfully yours,
Ovago

Washington
1 review
0 helpful votes
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Thank you so much for all your help!
August 18, 2025

Erika, you are a gem... our party is very happy about your direct involvement into our case and the step-by-step guidance you provided. I know refunds are usually a stressful and sensitive topic but you've proven to be able to turn this into our favour! Thank you so much for all your help!

Date of experience: August 18, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Stacie,
Thank you for this! It’s our pleasure to address all your concerns. We're thrilled to know that Celeste was able to guide you throughout. Please know that we're here for you in case you need any additional support. All the best!

Faithfully yours,
Ovago

West Virginia
1 review
0 helpful votes
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Celeste from the customer care team was very helpful and efficient. We would like to thank her for the time and care which she put into ensuring our ticket purchase is a well-deserved investment. We would definitely use Ovago again to book future trips.

Date of experience: August 18, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Ken,
Thank you for sharing this awesome review! We're glad that you appreciate our service team's dedication and helpfulness. Should you have any concerns, please don't hesitate to let us know. Safe travels!

Faithfully yours,
Ovago

Alaska
1 review
0 helpful votes
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I would use Ovago again.
August 18, 2025

Best price. Booking the tickets was straightforward. What else do you want?

Date of experience: August 18, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Michael,
Thank you for choosing us! If you have any questions regarding your upcoming trip, please don’t hesitate to contact us at any time. It was a pleasure serving you!

Faithfully yours,
Ovago

California
1 review
0 helpful votes
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Helpful Customer Support
August 17, 2025

The customer support team was very responsive, professional, and patient in answering all my questions.They helped me resolve my issue quickly and kept me updated throughout the process. I really appreciate their excellent service and would definitely recommend Ovago to others

Date of experience: August 17, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Claire,
Thank you for your rating and review! We're delighted to know that you found our customer support excellent. Please feel free to let us know if you have any questions or need additional assistance. We wish you a wonderful journey and can’t wait to have you back!

Faithfully yours,
Ovago

Kenya
1 review
0 helpful votes
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The updates on our booking were timely provided, all accurate and relevant. Prior to booking, all our questions were responded in a way that made us feel comfortable to proceed with the order. This obviously made the whole experience pleasant.

Date of experience: August 14, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Sander,
Thank you for sharing your experience with us! It’s our pleasure to address all your concerns and to provide a smooth and pleasant reservation process. If you have any questions or need further assistance, just let us know, we’re here to help. Safe travels!

Faithfully yours,
Ovago

West Virginia
1 review
0 helpful votes
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Service was excellent.
August 14, 2025

Service was excellent, every time I had a query or requested add-ons to our trip, we got speedy responses. Outstanding on all accounts.

Date of experience: August 14, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Kevin,
Thank you for booking with us! We're glad to hear that all your concerns were addressed promptly. Please know that we're here for you in case you need any additional support. It was a pleasure serving you, and we wish you a fantastic trip!

Faithfully yours,
Ovago

Minnesota
1 review
0 helpful votes
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I was just trying OVAGO for the first time to buy a ticket from Africa to the US for my mom, as my confidence with other travel agencies had been very negative. Ovago surprised me, and that is why we should never generalize our experiences in life. The agent was very nice, knowledgeable, and a good communicator. He made sure all my demands were met by the flight company. TRY OVAGO, and hopefully you will like it

Date of experience: August 14, 2025
Abigail I. — Ovago Rep
1 week ago

Dear Rose,
Thank you for trusting us with your mom's flight. It was our pleasure to provide you with a seamless reservation process. We're thrilled to hear that you found our agent both nice and knowledgeable.
If you have any questions or concerns, please don’t hesitate to reach out, we’re always happy to help! We look forward to having you back soon!

Faithfully yours,
Ovago

California
1 review
0 helpful votes
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Hoke was fantastic.
August 13, 2025

Hoke was fantastic, a very courteous attitude, especially as I had to change flight dates on several occasions.

Date of experience: August 13, 2025
Abigail I. — Ovago Rep
2 weeks ago

Dear Martin,
Thank you for your amazing feedback! We're glad to hear that Hoke assisted you throughout and remained courteous. Should you require any additional support, just let us know. We're here to help!

Faithfully yours,
Ovago

Illinois
1 review
0 helpful votes
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Ovago is great
August 13, 2025

So, I needed a return ticket due to Ethiopian Airline policy right away. Then, I called Ovago whom responded prompt and was able buy a ticket and board on my schedule flight on time. Thanks Ovagao.

Date of experience: August 13, 2025
Abigail I. — Ovago Rep
2 weeks ago

Dear Good,

Thank you so much for sharing your experience and for your kind words. It's wonderful to hear that the swift support made your trip stress-free. We always aim to be there exactly when our travelers need us, and knowing we hit the mark truly encourages us. We're here anytime you need us for your upcoming adventures!

Faithfully yours,
Ovago

Romania
1 review
0 helpful votes
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Based on my experience while working with them, at Ovago there is always someone to talk to if a question pops up. Hereby, I am gladly suggesting their services to my relatives

Date of experience: August 12, 2025
Abigail I. — Ovago Rep
2 weeks ago

Dear Johnson,
Thank you for sharing this wonderful feedback! It's our pleasure to address your concerns promptly. Please know that we're here for you if you have any questions or are looking to book a new adventure. Safe travels!

Faithfully yours,
Ovago