I got a good deal. No hassles. It wasvquite simple realy. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Bought tickets in Ovago. Least expressive but no option to buy seats etc.
I will use Ovago again you kept me inform every step of the way
Easy to deal with. Super proffesional, no extra questions.Thanks.
Satisfied..
Staff is helpfull, will definetly book with them again
Ovago helped me get to my destination on convenient flights with the lowest price on the market.
So I booked a trip from San Francisco to Christchurch during this Christmas break. While I was at the airport for the first leg of the journey, Alaska had a 3 hour delay (AS3435) (due to low visibility) and given that my connecting flight only had a 3h buffer, there was absolutely no way for me to make the second international flight. So I went to Alaska's service desk and they told me they couldn't do anything because the travel agent booked this flight and they couldn't change me to another flight. Naturally I called the travel agent and they kept transferring me to the flight modification department where there was no one answering. On the phone they keep saying that I was first in line but no one would answer. When I tried to call another department, someone would pick up and say the same thing. I got so angry that I said to one of guys on the phone that I will not hang up until someone from that department speaks to me right now. They then said "I will have them call you back" Obviously no one did. I also submitted a call back and you guess it right, no one called. Over and Over again, I called and got sent to the blackhole 8 times. It was clear that they wanted to offload the responsibility to the airline and make them pay for my flight change or something. Because when I finally got to LAX for my next flight that I was so destined to miss, they claimed that they tried to call me (while I was in the air flying to LA), what a convenient time to call? When I finally got to LAX, I had exactly 15 minutes before the departure time of my connecting flight (NZ3), I ran as fast as I could to the gate, only to watch the plane door get shut in my face. I panicked and went to the next gate which was another flight (NZ5) to Auckland and begged the staff there to let me board. Obviously it didn't work. Finally, I was booked on another flight (Qantas flight via Sydney QF12 and QF 3) by Alaska at LAX after and hour of yelling and negotiating. I finally got to my destination after 37 hours of traveling. To top this up, Qantas lost my luggage for the entirety of my trip in New Zealand. I was traveling without luggage for 10 days! But the moral of the story is that one should never do business with OVAGO!
EASY TO BOOK WITH OVAGO. WAITING TO RESERVE MY SEAT NOW.
I used twice Ovago website to purchase business class tickets. Everything was fine and smoothly!