website thubmnail of Originalframes
How would you rate Originalframes?
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Florida
1 review
0 helpful votes
Follow Shawn K.
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STOP buying anything from this company. They will take your money and will never deliver.
I am trying to file complaint against this company.
They took my money and after 5 weeks I haven't had any follow up.
DO NOT BUY ANYTHING FROM THIS COIMPANY

Date of experience: July 13, 2020
Virginia
2 reviews
0 helpful votes
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Disappointed
October 14, 2022

I was very disappointed when I opened my packed. Thought I was receiving a canvas but received a pixelized print.

Date of experience: October 14, 2022
Massachusetts
2 reviews
1 helpful vote
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SCAM!
June 5, 2020

I placed an order 4 weeks ago. I've called them 5 times to find out what was going with my order. I left 5 voicemail and plus emailed them several times but still no response. My last email I told them to cancel my order and refund my money... Again nothing. I called my bank and told them the situation and they temporarily refund my money while they investigate. They have 45 days to respond to my bank. All of a sudden last night I get a text from Original Frames with a DHL tracking number saying my order has been shipped. I called DHL to see if in fact my order was actually shipped. NOPE The tracking number doesn't exist is what they told me. Tolal SCAM! If you are in my situation please just call your bank and they will help you get your money back. I should have known it was a scam since the prices are so low. It appears on their website to be a legit American business from Texas but they are actually in Canada because I was also charged an additional international fee from my bank when I placed my order. CALL YOUR BANK ASAP!

Date of experience: June 5, 2020
Pennsylvania
1 review
0 helpful votes
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Ordered from these retched thieves and received nothing! This company is a fraud and should be shut down immediately!

Date of experience: June 14, 2020
West Virginia
1 review
0 helpful votes
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It took three months for them to send an email saying they had my order ready to go, now two months later still nothing

Date of experience: July 14, 2020
Texas
1 review
4 helpful votes
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Horrible!
October 2, 2019

False Advertisement! Never order from this website! I order a 5 piece canvas that was not assembled at all. It was horrible!

Date of experience: October 1, 2019
Indiana
1 review
0 helpful votes
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Was sent a false tracking number. Still havnt received pictures. Continue to get false shipping information

Date of experience: May 29, 2020
Texas
1 review
0 helpful votes
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Complete scam
June 16, 2020

WARNING! You will never receive your order & will never be able to contact them. They take you money never responded

Date of experience: June 16, 2020
Pennsylvania
1 review
2 helpful votes
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DO NOT ORDER
February 28, 2020

Placed an order. Never received our product. Currently disputing purchase via my credit card company.

Date of experience: February 28, 2020
California
1 review
0 helpful votes
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It's a scam
June 8, 2020

I have not received an order confirmation let alone a delivery even though the cash was immediately taken out of my bank account

Date of experience: June 8, 2020
Michigan
1 review
0 helpful votes
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Scam
June 23, 2020

Ordered $58 worth of merchandise. Never got it 2.5 months later. They run under several different company names so do your research

Date of experience: June 23, 2020
New York
1 review
2 helpful votes
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They send fake shipping tracking information. It is a scam chinese company who takes your money and sends you nothing. Originalframes.com is a SCAM!

Date of experience: November 23, 2019
Sweden
1 review
0 helpful votes
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FRAUD
May 12, 2020

Theyre scammers. Dont order. Requested refund through paypal so i hope they can resolve this issue..

Date of experience: May 12, 2020
North Carolina
1 review
1 helpful vote
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Fake Company
July 4, 2020

They do not exist, Please block their adds. Never received my order after 2 months. Visit the BBB for updates

Date of experience: July 4, 2020

Overview

Originalframes has a rating of 1.2 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Originalframes most frequently mention customer service, credit card and phone number. Originalframes ranks 150th among Domain Registration sites.

service
17
value
15
shipping
17
returns
13
quality
15