Overview
Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
The process was easy. It took very little time, and I was able to verify all the details. Thank you!
After booking flight with Flight mover which is a fraud company, it was quick and efficient to make a last minute booking
It's important to be careful with booking services and we value your feedback. If you need assistance with your current booking or have any concerns, please let us know. We're here to help and ensure you have a smooth travel experience.
Very accommodating and helpful. Replies on time, along with details.
Thank you for the five-star review! We’re thrilled to hear that you found our service accommodating and helpful, with timely replies and detailed information.
Managed to get the best price for the ticket, with a better deal than the airline's website itself
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Second time booking a ticket overseas with ease and good price and I like when they follow up with a phone call to assure you that you all set just be ready for your trip. I recommend.
Thanks a lot for taking the time to write such a wonderful review!
I've never even heard of Oojo and generally prefer booking directly with an airline to avoid third party complications. However, the concierge level service we experienced from the moment we booked was an unexpected surprise! A personal phone call, introduction, direct contact number and email connected us with a representative who helped others in our party book together, and communicated seat requests to the airline. Thank you!
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
The response time was excellent and requesting a ticket change was easy and efficient.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
It was very easy to book my ticket and I got one of the best prices I could have ever gotten at this time.
That's fantastic to hear! We are thrilled that you found the booking process so easy and that you got such a great price. We're always delighted when our customers get the best value for their travel.
Easy to use! Loved using it to find the best priced flights!
We are always trying to bring the best services.Thank you for the 5 stars.
It was my first time purchasing tickets through Oojo, in fact through any travel agency, and they had the most easiest and quickest process. On top of that, they always offer affordable tickets which is amazing! Thank you, Oojo
Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.
Good price, excellent response, no change in price smooth transaction
We are happy that you are satisfied with our products and services.Thank You.
I had a recent experience booking an international flight. Received ticket in an hour. Best price too
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!
The website is very helpful and reliable. Truly appreciated and timely effective. When I do the booking for flights to the four of us in the family, it resulted to the best flight that I want. I believe that I have no doubts of what schedules I'd made and I can reach Las Vegas USA by the expected arrival there and also the floght in coming back to Calgary..
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
Clear and easy booking process. Also cost less than the other websites.Thanks
We are really glad to hear such a good review coming from our customers. Thank You.
Got cheap ticket with simple / easy experience on the website, will definitely come back for my next flight booking, thank you!
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
You have explored a good (cost-effective) source /airline for us to travel to NY.
Thank you very much
Thank you for your feedback! We’re delighted to hear that you had a good experience booking your ticket.
However, it was taken time to receive email on booking confirmation.
Since, it was gone blank the page of payment done, but after a few minutes I have received details of booking confirmation via email.
Thanking you.
Regards,
Very unprofessional, unethical, immature company who had no clue on customer experience. Probably the worst tech used as no agent knows anything about any conversation. Been saying same thing to different people every couple of days. Got 5 emails for process refund. Everytime I click it gives me different number but I keep on getting email from OOJO to complete the process which never seem to get completed. Avoid the site if you can,,$50 saving is not worth the hassle if you get into any.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 300341
Please email this ID at feedback@oojo.com
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Got the ticket for the mentioned price, no hidden fees, eticket delivered within minutes, so no concern if ticket is really booked or not.
Thanks so much for sharing your experience with us!
They helped me exchange tickets in a short time with a cheap price
Thank you for your feedback! We’re glad to hear that you received quick service and were able to exchange your tickets at a great price.
Sammy contacted us to follow up on our flight reservations for Los Angeles to Rome and the return flight. He was very helpful in clarifying the booking details, and assisting us with our seating arrangements. He patiently answered all our questions. We appreciate his patience, and very helpful assistance.
Victor and Jim
We are happy our agent Sammy did such a great job for you.Thank you for your review.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
- Visit Website
- San Mateo, CA
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to hear that your booking process was positive! Thank you very much for purchasing with us!