Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
It was super easy to book and purchase a ticket online with this service! I would definitely do it again…
We are happy when our customers are satisfied,Thank you.
It was very efficient'
It was very timely!
It was very cost efficient!
It was very easy!
Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
Listened well and tried his best to help. He was patient and gave me real expectations of the wait time.
Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.
The bad news is that our airline canceled one of our flights. The good news is that Oojo handled it with speed, professionalism, and excellent service. When the flight was canceled, Oojo contacted me right away via email, text, and phone just to make sure that I was receiving the news. It was easy to work with them and when I was not able to accept the recommended flight change, they worked efficiently with me to find an alternative that did work. Their responses were always prompt and thorough. We have had to work with other airlines and issues before in my daughter's international travels and none of them were this smooth and headache free. I am so thankful that we went with Oojo for my daughter's international plane ticket and we will DEFINITELY plan on using them again in the future! THANK YOU, OOJO!
Many thanks for a 5 star review! We are pleased to hear your kind words about your excellent experience with us!
Buy cheap flight to home country 1-2 times a year, very convenient to book the tickets online.
Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.
This is the first time I was using Oojo. My experience was easy and smooth. The whole process was intuitive and quick.
Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!
Easy and simple way to get tickets. The best price and excellent experience.
Thanks a lot for a wonderful review! Looking forward to assisting you once again!
Good manner, friendly customer service, try best to find you the lowest fare.
We are always trying to bring the best services.Thank you for the 5 stars.
Fast booking, easy to book and that is it what else do you need?
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
After booking my trip a customer service representative from Oojo to make certain that all of my needs were met. I was able to have the representative reserve window seats for all of my flights ahead of time. Oojo also verified all of my flight times as well as the periods of layover. I used Oojo in March of 2024 as well and had the same satisfaction from the customer service.
Thank you for the great review! Safe travels.
I book my tickets in few minutes it is really good service
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
The agent was pleasant and the airlines kept postponing the flights and the agents kept trying to find me a replacement flight
Thank you for your feedback! We're pleased to hear that your experience with us has been positive so far. It's great to know that our customer service and team members have met your expectations.
I did my search on Kayak and picked a booking on Oojo. After I made my booking online - I received a phone call where an agent confirmed the details of my reservation and helped me pick the seats.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
Better price and flights than available on any other travel search engine, so much so that I was concerned that it the tickets shown were not available. However, after a 36 hour delay the ticket reference was delivered and I was able to manage my booking directly with British Airways. Responsive service by email and telephone was available to support me. 5 stars.
Many thanks for being our Customer and leaving us a 5 star review!
New to looking for best affordable flights and if and as they drop you get notifications and if it's up to the trip then this hands down is the best way to look and book trips and travel plans
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes
Best experience.cheap fair compare to other travel website. Their service is the best. Always ready to help.
Many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!
OOJO has been shown to flood the web with fake positive reviews but it is truly just the opposite. Many people including myself have lost a lot of money to OOJO. Use a good well known trusted site of go with the airline direct. You may pay a little more for your ticket but it will save you thousands later.
Dear CJ g.,
We are truly sorry to hear about your distrust and appointment with our services!
Your complaint is assigned a special ID: 329825
Please email this ID at feedback@oojo.com
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your trust and further cooperation with us!
Thank you very much!
Very Good, explain the everything in details, Excellent communication skills.🤗
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
Only one question is allowed for sure great to hear
We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!