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Oojo

Overview

Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.

service
168
value
166
shipping
87
returns
111
quality
138
This company responds to reviews on average within 0 days
How would you rate Oojo?
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Canada
1 review
0 helpful votes
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Excellent
December 23, 2024

They are amazing and their employees are very good.

Date of experience: December 13, 2024
Mary H. Oojo Rep
4 months ago

We are so happy to hear about your amazing experience with us! Thank you very much for cooperating with us!

New York
1 review
0 helpful votes
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Easy-Peasy!
September 11, 2024

It was super easy to book and purchase a ticket online with this service! I would definitely do it again…

Date of experience: September 1, 2024
Mary H. Oojo Rep
8 months ago

We are happy when our customers are satisfied,Thank you.

North Carolina
1 review
0 helpful votes
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Flight to Indonesia
December 23, 2024

It was very efficient'
It was very timely!
It was very cost efficient!
It was very easy!

Date of experience: December 13, 2024
Mary H. Oojo Rep
4 months ago

Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!

GB
1 review
0 helpful votes
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Excellent customer service
August 10, 2024

Listened well and tried his best to help. He was patient and gave me real expectations of the wait time.

Date of experience: July 31, 2024
Mary H. Oojo Rep
9 months ago

Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.

Washington
2 reviews
1 helpful vote
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Exceptional, prompt service!
July 19, 2024

The bad news is that our airline canceled one of our flights. The good news is that Oojo handled it with speed, professionalism, and excellent service. When the flight was canceled, Oojo contacted me right away via email, text, and phone just to make sure that I was receiving the news. It was easy to work with them and when I was not able to accept the recommended flight change, they worked efficiently with me to find an alternative that did work. Their responses were always prompt and thorough. We have had to work with other airlines and issues before in my daughter's international travels and none of them were this smooth and headache free. I am so thankful that we went with Oojo for my daughter's international plane ticket and we will DEFINITELY plan on using them again in the future! THANK YOU, OOJO!

Date of experience: July 9, 2024
Mary H. Oojo Rep
10 months ago

Many thanks for a 5 star review! We are pleased to hear your kind words about your excellent experience with us!

GB
1 review
0 helpful votes
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MR
October 5, 2024

Buy cheap flight to home country 1-2 times a year, very convenient to book the tickets online.

Date of experience: September 25, 2024
Mary H. Oojo Rep
7 months ago

Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.

New York
1 review
0 helpful votes
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User Friendly
December 5, 2024

This is the first time I was using Oojo. My experience was easy and smooth. The whole process was intuitive and quick.

Date of experience: November 25, 2024
Mary H. Oojo Rep
5 months ago

Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!

Illinois
1 review
0 helpful votes
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Good service
December 20, 2024

Easy and simple way to get tickets. The best price and excellent experience.

Date of experience: December 10, 2024
Mary H. Oojo Rep
4 months ago

Thanks a lot for a wonderful review! Looking forward to assisting you once again!

New Jersey
1 review
0 helpful votes
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Great Service
October 12, 2024

Good manner, friendly customer service, try best to find you the lowest fare.

Date of experience: October 2, 2024
Mary H. Oojo Rep
7 months ago

We are always trying to bring the best services.Thank you for the 5 stars.

Canada
1 review
0 helpful votes
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Fast booking
October 12, 2024

Fast booking, easy to book and that is it what else do you need?

Date of experience: October 2, 2024
Mary H. Oojo Rep
7 months ago

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Illinois
1 review
2 helpful votes
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Excellent customer service
July 5, 2024

After booking my trip a customer service representative from Oojo to make certain that all of my needs were met. I was able to have the representative reserve window seats for all of my flights ahead of time. Oojo also verified all of my flight times as well as the periods of layover. I used Oojo in March of 2024 as well and had the same satisfaction from the customer service.

Date of experience: June 25, 2024
Mary H. Oojo Rep
10 months ago

Thank you for the great review! Safe travels.

Canada
1 review
0 helpful votes
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Great service
October 11, 2024

I book my tickets in few minutes it is really good service

Date of experience: October 1, 2024
Mary H. Oojo Rep
7 months ago

We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.

Virginia
1 review
0 helpful votes
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Good customer service
September 20, 2024

The agent was pleasant and the airlines kept postponing the flights and the agents kept trying to find me a replacement flight

Date of experience: September 10, 2024
Mary H. Oojo Rep
7 months ago

Thank you for your feedback! We're pleased to hear that your experience with us has been positive so far. It's great to know that our customer service and team members have met your expectations.

New York
1 review
0 helpful votes
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On point and helpful
August 31, 2024

I did my search on Kayak and picked a booking on Oojo. After I made my booking online - I received a phone call where an agent confirmed the details of my reservation and helped me pick the seats.

Date of experience: August 21, 2024
Mary H. Oojo Rep
8 months ago

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Jersey
1 review
0 helpful votes
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Better price and flights than available on any other travel search engine, so much so that I was concerned that it the tickets shown were not available. However, after a 36 hour delay the ticket reference was delivered and I was able to manage my booking directly with British Airways. Responsive service by email and telephone was available to support me. 5 stars.

Date of experience: May 18, 2024
Mary H. Oojo Rep
11 months ago

Many thanks for being our Customer and leaving us a 5 star review!

California
1 review
0 helpful votes
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Birthday trip
August 23, 2024

New to looking for best affordable flights and if and as they drop you get notifications and if it's up to the trip then this hands down is the best way to look and book trips and travel plans

Date of experience: August 13, 2024
Mary H. Oojo Rep
8 months ago

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes

California
1 review
0 helpful votes
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Execellent service,cheap fair compare to others
August 16, 2024

Best experience.cheap fair compare to other travel website. Their service is the best. Always ready to help.

Date of experience: August 6, 2024
Mary H. Oojo Rep
9 months ago

Many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!

Texas
1 review
0 helpful votes
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Don't trust OOJO
September 1, 2024

OOJO has been shown to flood the web with fake positive reviews but it is truly just the opposite. Many people including myself have lost a lot of money to OOJO. Use a good well known trusted site of go with the airline direct. You may pay a little more for your ticket but it will save you thousands later.

Date of experience: August 22, 2024
Mary H. Oojo Rep
8 months ago

Dear CJ g.,
We are truly sorry to hear about your distrust and appointment with our services!
Your complaint is assigned a special ID: 329825
Please email this ID at feedback@oojo.com
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your trust and further cooperation with us!
Thank you very much!

Illinois
1 review
0 helpful votes
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Great customer service, Vijay was awesome 👏
December 17, 2024

Very Good, explain the everything in details, Excellent communication skills.🤗

Date of experience: December 7, 2024
Mary H. Oojo Rep
5 months ago

Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!

California
1 review
0 helpful votes
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Great
October 8, 2024

Only one question is allowed for sure great to hear

Date of experience: September 28, 2024
Mary H. Oojo Rep
7 months ago

We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!