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Oojo Questions & Answers

1,161 reviews
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Here’s what consumers have asked with answers from Oojo staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

Is oojo.com a scam or a legit company?

Answer:

Very bad customer service. They will sell you and call you like crazy but when it comes to some changes they will never respond. Better to stay away from them.

By Gris D.
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Question:

I would like to know oojo travel cancellation and refund policy?

Answer:

When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.

By Gris D.
See more answers (2)
Question:

Has anyone booked their airline tickets with oojo.com, then cancelled the reservation in less than 24 hours, and successfully received a full refund?

Answer:

No they won't change your reservation even if it's in the 24 hour grace period. Do not use them

By Chablis G.
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Question:

I'm waiting for my refund and its been months. no one is answering the phone

Answer:

Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.

By Ranjeet G.
Question:

Can i get my money back if i am unable to travel?

Answer:

No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.

By Ranjeet G.
Question:

What made you choose oojo.com over similar businesses?

Answer:

The price was lower than anywhere else I tried. Service was fast as well

By Rod J.
Question:

Hello, i have question about changing dates of my ticket. if we extend our trip one month longer,how much you will charge?

Question:

We booked a flight yesterday but we haven't received the ticket yet. can you help me with this?

Question:

We make long stay trips to uganda. what is process if we have to come back earlier?

Question:

Can’t see your question? Ask to get answers from the Oojo staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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