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Very unprofessional, unethical, immature company who had no clue on customer experience. Probably the worst tech used as no agent knows anything about any conversation. Been saying same thing to different people every couple of days. Got 5 emails for process refund. Everytime I click it gives me different number but I keep on getting email from OOJO to complete the process which never seem to get completed. Avoid the site if you can,,$50 saving is not worth the hassle if you get into any.
Tip for consumers:
Avoid the scammers.
Products used:
Nothing
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Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 300341
Please email this ID at feedback@oojo.com
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.